waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,948 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,948 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Waterdrop is the best”

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Posted 1 year ago

“Love all my bottles and flavors!!”

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Posted 1 year ago

“I LOVE Waterdrop. I have always loved water and did not see the need for an additive, but these little cubes are delicious. They are easy to carry along and I get so excited to drop one in my water bottle.”

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Posted 1 year ago

“have bough two before this one clear and the other frosted, now clear again- as you can see ;) lol. dropped all 3, yeah lucky that way. well last 1 my mom knocked over, and shes recovering from a hemoragic stroke so i can forgive that- but no lie i stopped in my tracks. I LOVE MY Water Bottle borosilicate glass.No offence to the metal ones or whatever else the other bottles are made of. yes rather unfortunetly for me.. but all 3 STRONG as hell. Yes, and the neoprene sleeve, thank god! it busted and stayed in the friggin' sleeve! the glass doesnt bust in a thousand pieces or some such. breaks hard and smooth, ya know? into fine big pieces, should you experience this. sadly. Had to wait a very long time for my newest one, and now i just went a head and bought a 47 ounce metal all purpose. I just wanted a borosilcate glass clean Water Bottle, not made in China, Yes American i know but hey ironically i love Chinese people. But what do want? i cant be a walking contradiction? and made in EU as it says and well made. strong and easy to clean and holds a lot of water. Now i tremor too from a few meds so i just dont want to break any more water bottles honestly. So im caving and just getting a made in china Metal Thermos, and From Waterdrop for sure. Brand Loyalty, right on ;) i dont care the wait.”

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Posted 1 year ago

“These glasses are beautiful and delicate. In my original order, one glass arrived cracked and that customer service was responsive and impressive and replaced the broken glass. Both of my orders were a bit delayed in shipment, but I am a big fan of the product and the responsive customer service.”

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Posted 1 year ago

“I love Waterdrop! The flavors are fun and creative and help me and my daughter drink more water. The water bottles, especially the stainless steel ones, are super durable and keep ice and water cold with ice for at least 24 hours even in the West Texas summer heat. The glass bottles are beautiful, but I am always scared of breaking them, lol! My family of 7 is in love with the new all purpose steel tumblers and the lid varieties too!”

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Posted 1 year ago

“Drinking water is not an issue for me, however if I can add Vitamins to my water, it's a win-win. I also like that waterdrop has no after taste. Great flavors.”

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Posted 1 year ago

“love this cup, very good quality and the color I am always getting comments about it and I refer them to waterdrop hahah!!”

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Posted 1 year ago

“I love the convenience and the taste!”

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Posted 1 year ago

“I love waterdrops! They are just the motivation I need to get in that extra water and stay hydrated, especially in the winter months. I ordered the advent calendar to try the variety and spice up December, then ordered more of the flavors I enjoyed. Highly recommend!”

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Posted 1 year ago

“I really like this product. Wondering if i can use it in hot water? I see now that you have a microtea category. I am looking to use these caffeine boosts in hot water.”

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Posted 1 year ago

“Love it and drink it every day!”

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Posted 1 year ago

“I love snow! This could be my favorite!”

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Posted 1 year ago

“Very good thermoses”

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Posted 1 year ago

“I’m OBSESSED with these water drops! I have yet to find a flavor I don’t love, although mango prickly pear is my favorite. My only recommendation is to make the tabs easier to open-they get stuck often. Will continue to buy these!”

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Posted 1 year ago

“Excellent customer service! I had a problem with a glass bottle I ordered, but Lynn solved it immediately. Thank you”

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Posted 1 year ago

“The flavors are amazing and so natural! The bottle was gorgeous!”

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Posted 1 year ago

“I LOVE waterdrop. I have been using for about 2 years. I bought the value pack at the discounted price. I gifted a few boxes and kept the rest. I use one every day and two of my kids love it as well. The variety that came in the pack is excellent. SNOW is one of my new favorites. The tea variety is also so good, not too sweet at all, which I appreciate. Highly recommend this bundle.”

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Posted 1 year ago

“Very refreshing and taste great.”

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Posted 1 year ago

“I am obsessed!”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,948 reviews