Wearth London Reviews

Name: Wearth London
Rating: 4.66

4.7 Rating 2,816 Reviews

93 %

of reviewers recommend Wearth London

4.7

Based on 2,816 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

07799360101

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Wearth London 5 star review on 15th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My rating is about the products, not specifically the company, although obviously the company are responsible for what they sell. I ordered two products with non-plastic packaging, and both were awful. The shampoo which came in an aluminium bottle was much smaller than I expected, specially for that price, and the shampoo itself wan't good. It was very thin, my hair didn't really feel clean, and even after thorough conditioning and styling my hair was frizzy and unmanageable. I won't be ordering that again. Why not just put normal shampoo in the metal packaging? The other product I ordered was the toothpaste that came in a glass jar. I don't know that I've ever been more disappointed by a product. It looked lovely and seemed like such a good idea. The packaging looked great, but it tasted so horrible I had to brush my teeth again with normal toothpaste to get rid of the taste. It was oily, and tasted like hair oil, and left a horrible slimey film on my teeth. I really regret brushing my tongue with it! I nearly threw up! Such a waste of money and so disappointing, as I thought I'd found a solution to plastic toothpaste tubes. Again, why not just put normal toothpaste in the glass jar/non-plastic packaging? Why try to reinvent the wheel? The packaging is great, the product is awful. Sorry. Maybe I'll try it again in a year or so if it looks like there's any improvement, but for now I won't be wasting my money.”

Helpful Report

Posted 5 years ago

Hi Connaire, We’re sorry to hear that your are not happy with your products. The quality of our products is always a top priority of ours alongside the environmentally-friendly nature of our packaging. Our toothpaste has been popular for a long time and we haven’t had any negative reviews so far, they can take a bit to get used to as it is a change to conventional toothpaste but we will definitely pass on your feedback for them to take into account. In terms of the shampoo, because most people are used to store bought shampoos, which are made with sulphates and synthetic detergents. They are designed to completely strip the hair of its natural oils. It can take some time to transition, and for the hair and scalp to adjust to the natural shampoos made with natural oils. They are working to perfect their formulation and ways to shorten that transition period. We would like to apologise again for your experience shopping with us and hope you would consider shopping with us in future. Kind regards, Imogen & Ed

Posted 5 years ago

Wearth London is rated 4.7 based on 2,816 reviews