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Webkul Reviews

4.1 Rating 269 Reviews

79 %

of reviewers recommend Webkul

Company Reviews

4.1

Based on 269 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Webkul 5 star review on 20th January 2023

Webkul 5 star review on 14th December 2022

Webkul 1 star review on 6th May 2022

Webkul 1 star review on 6th May 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not cooperate with this company! 1) Poor application functionality 2) Slow support 3) Non-professional support 4) Refund fraud More details: The module was purchased from them. Conflicted with another module during installation. Their support has fixed it. Started execution. After 10 hours of execution, nothing has been done. Their support named the reason for the huge data size (in my opinion, 90 GB cannot be called a huge size today). Downloaded data manually. Their support set the status to "loaded" and activated the module manually. AND... Site performance dropped from 98 to 23 (their support says this is a problem with another module, with which - without their module - performance was 98! Of course I told them to uninstall their module. But they only deactivated it. I uninstalled it and the site was completely broken (download links stopped working, some sections of the site could not be opened, attachments could not be downloaded) because they changed the core files !!! Although they have a Prestashop Gold status on their website! As a result, the module cannot be used due to its poor functionality. Money is not returned. Wasted a week of my time and my clients' time!”

Posted 2 years ago

“We purchased multiple marketplace plugins and extensions from Webkul, with the aim of employing them to develop additional functionality at significant cost to us (total we spent around $4000). We had several meetings prior to sale, they put a lot of effort into presale questions and scoping out the project which impressed me. Upon commencing work it became apparent within a few days that they are incompetent. Plugins, out of the box, were broken and caused 502 errors (even on vanilla installations with zero modifications), account and management end points were all broken, and template files were completely missing. There are also nonsensical UI and user flow issues out of the box that would make any website look broken. After briefing in the modification they immediately started to work on misinterpreted functionality that was broken from the outset. Following that poor start, we were constantly going around in circles, with me providing visuals and constantly going over the same point - only to deliver yet more broken functionality. I could go into more detail but I think you get the picture. It's obvious to me that they flood marketplaces and review platforms with fake 5 star reviews. Avoid Webkul at all costs.”

Posted 2 years ago

“WARNING: Support will not honor refund. Support will force you to pay $300 more to customize the plugin or they will tell you to buy another plugin from them. They will ignore all your requests. Plugin does not work with any chip readers. Plugin does not look like POS on mobile or tablet. Please do Not buy this plugin, if you need a POS, please consider https://www.foosales.com/ This was a huge mistake. I regret purchasing and I regret thinking their support would help me.”

Posted 2 years ago

“I would avoid using this company and have them develop an app for your company. We are a large multi-million dollar SME based in the Middle East (Dubai) and engaged Webkul more than 6 months ago to build an app for our eCommerce store. We have not required a complicated app to be built, and our team of in house magento developers and graphic designers are at their wits end dealing with the Webkul team following basic revision after revision. Our team provides clear communication of the revisions required and put them professionally and succinctly into a powerpoint doc each time, only to wait at least a week for each update with poor communication in between. Our disappointment and frustration continues to grow after each revised version of the app is sent to us, only to find many of the points we keep resubmitted are not done after a week and then we resubmit and wait another week and still not rectifying. Our app has been at 98% complete before we can push live for about a month now. I'm not talking about complicated changes to push our app live, resize some logos, change some pixalated images, disable functions like customer log in with certain social media apps which don't work. We run a sophisticated off and online retail operation and as the owner of the business this has been one of the biggest regrets we have ever made after engaging this group after being referred this company by an in-house developer. I don't usually have time to write such feedback but I know any other business owner like me would appreciate this feedback before engaging with and trusting such an important tech expansion for any growing SME company with a third party app developer. Avoid.”

Posted 2 years ago

“I'm a systems administrator that has hired Webkul on multiple occasions for various different projects dealing with Magento1 and Magento2. Their Magento1 and Magento2 modules have clean code that meet Adobe Magento standards. I have purchased Modules, Mobile Apps and customized work. Webkul development team was able to get us out of trouble in one instance when our Magento2 Server crashed. Webkul was able to restore the MySQL database and Magento2 install from our backup with no problem. I high recommend Webkul for your Magento Projects. They have never let us down and they always provide professional technical support.”

Posted 2 years ago

“Better to not buy anything from them. They just want to pay for continuous renual of their customer service periods. THe module - Prestashop Redis they sold me was useless without their manual override which is not adivised by Prestashop at all. Then my site collapsed when I tried to uninstall. Useless module, worked for a week until the first minor prestashop udapte. Avoid them.”

Posted 2 years ago

“Had a few minor bugs to begin with but the support team were very quick to respond and resolve all issues. Happy customer here”

Posted 2 years ago

“webkul is the most admiring professional service provider company. I genuinely recommend webkul for any one who would like to have online business extensions. Moreover, there customer service is more than Amazing.”

Posted 2 years ago

“Mr, Suraj every aspect of the mobile app development”

Posted 2 years ago

“An extraordinary support from Suraj Kumar. He responded very clearly and with detailed information to all the queries with patience without any hesitation. Really happy with the support. Thanks Suraj..”

Posted 2 years ago

“Extremely fast support compared to most other programming houses I've dealt with!”

Posted 2 years ago

“I reached out to Webkul after doing research for an eCommerce development and UI designer company. After reaching out to a few companies, I settled on Webkul. Liked their eCommerce solutions and Xtremo UI and customizations were perfect. The team was very knowledgeable, fast and reliable. I spent a couple days discussing the solutions with their sales and UI person and in the end got the best solutions. Very happy with the result. Will definitely come back!”

Posted 2 years ago

“odoo to quick books extention dosnt work at all support trying to get money out of me for there poor coding”

Posted 2 years ago

“Professional and prompt support, thanks!”

Posted 2 years ago

“Good support”

Posted 2 years ago

“good service”

Posted 2 years ago

“Great service and quick resolution, thanks Sushil”

Posted 2 years ago

“This app has the BEST SUPPORT I haven't seen ! Very communicative, very helfull, kindness !”

Posted 2 years ago

“Great team and very professional work. They helped install and configure opencart and helped me with all my issues. They respond quickly to my queries and always give a friendly reply.”

Posted 2 years ago

“Not happy, their shopify auction app (I use at least 4 times a week on my website) is now costing me money because the auction will just STOP, showing "please refresh page" causing my items to go for the BARE MINIMUM at a price that I have to honor! The rest of the 5 star reviews on this are obviously fake. Customer support or lack there of is complicated and annoying. been working on this thing all day and I've got one response so far that was far from helpful. Fix your problems WEBKUL or stop charging people to use your broken products.”

Posted 2 years ago

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Webkul is rated 4.1 based on 269 reviews