Webkul Reviews

Name: Webkul
Rating: 4.13

4.1 Rating 266 Reviews

79 %

of reviewers recommend Webkul

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4.1

Based on 266 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Webkul 5 star review on 20th January 2023

Walter

Webkul 5 star review on 14th December 2022

Nalaka Viraj

Remy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their code at the time of purchase has flaws. Bad coding to fix these problems , lead to more problems that they demand money to fix. If the product only worked as intended...”

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Posted 2 years ago

“WEBKUL is an excellent strategic software provider. I am very happy with the results obtained with my Magento website, migrating to an AWS server has significantly improved its performance. Totally recommended.”

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Posted 2 years ago

“They do not honor their refund policy. Their scripts do not work fine.”

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Posted 2 years ago

“Webkul made 2 modules for my Prestashop - and they work great! Fast and precise communication throughout the process.”

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Posted 2 years ago

“Thanks to Webkul, I have a perfect and integrated website all the Webkul team is wonderful. I hope that there will be a rating of 10 stars or 100 stars to rate you Thank you and thank Webkul Team and thank you to the management of the company that brought together this wonderful crew.'”

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Posted 2 years ago

“Very responsive support and very good quality of work”

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Posted 2 years ago

“Very good professionalism. I recommend”

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Posted 2 years ago

“Low quality module (plugin) RE: Reward System Pro | Loyalty Sponsorship Social Media Order: Order #1455748 This development team offers a low quality module. Starting with the main issue, the module has a massive flaw that allows a customer to receive loyalty reward points when he makes a purchase AND also receive referral reward points from his OWN orders. This is because the module allows a customer to register and use his email address as the referral's email address, this should clearly not be allowed and no check is in place to prevent this type of abuse. Essentially, the customer can become a sponsor of himself or referral of himself.. This flawed module has resulted in the financial loss of thousands and when I contacted the developer and explained the design flaw, they said that I need to pay for support when this is not a support related issue but a development problem. They should have offered to fix the problem but they clearly don't care about the satisfaction of their products. Besides this, the module has so many (English) grammatical errors that I ended up having to edit many translations to make it seem like the translations we're written by an illiterate person. This is not the first time I've purchased a module from Wekbul and have had other issues in the past so from personal experience, I advise searching for an alternative module and dev team to buy from.”

Helpful Report

Posted 2 years ago

“The customer service is very hulpfull and they have alot of knowledge. They also did some custom work for us, thank you from the Netherlands!”

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Posted 2 years ago

“Stellar expertise. Would definitely recommend them anytime.”

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Posted 2 years ago

“Quality of service and very responsive support. I recommend”

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Posted 2 years ago

“Please read - avoid Webkul at all costs! We purchased multiple WooCommerce marketplace plugins and extensions from Webkul, with the aim of employing them to develop additional functionality at significant cost to us (total we spent around $4000). We had several meetings prior to sale, they put a lot of effort into presale questions and scoping out the project which impressed me. Upon commencing work it became apparent within a few days that they are incompetent. Plugins, out of the box, were broken and caused 502 errors (even on vanilla installations with zero modifications), account and management end points were all broken, and template files were completely missing. There are also nonsensical UI and user flow issues out of the box that would make any website look broken. After briefing in the modification they immediately started to work on misinterpreted functionality that was broken from the outset. Following that poor start, we were constantly going around in circles, with me providing visuals and constantly going over the same point - only to deliver yet more broken functionality. I could go into more detail but I think you get the picture. It's obvious to me that they flood marketplaces and review platforms with fake 5 star reviews. Avoid Webkul at all costs.”

Helpful Report

Posted 2 years ago

“My experience with WEBKUL has been extremely bad. I lost over $300 and they do not refund nor give store credit. To be fair, their Multivendor Marketplace is quite good and robust. Unfortunately their many addons that you will also need to buy are expensive, and have multiple coding issues/poor performance I have discovered in various forums and by reading their own support replies. If you want a copy of the transcript detailing my attempt to get a refund or credit for a poor addon (32 replies) saying the same thing over and over, I would be happy to send it. It goes something like this "I am sorry for your inconvenience, please submit a ........." and so on. PROBABLY WILL PUT THE SAME MESSAGE AFTER THIS REVIEW....LOL! We have moved to another cheaper company, and it is working out well in just 2days. Webkul took our money and wasted a month of our time. We are a small and independent operator, I would hate for any other startup enterprise to experience their obvious stonewalling with sweet honey replies. I suspect that many of their addons have major issues, otherwise they would surely be happy to arrange a credit/return for purchases in their store right?. The takeaway is: most of their expensive addons must have issues. I STRONGLY RECOMMEND YOU READ ALL THE NEGATIVE REVIEWS ON GOOGLE AND TRUSTPILOT FIRST (I WOULDNT TRUST ANY OTHER PLATFORMS) AND LOOK AT THEIR POSITIVE REVIEWS VERY CAREFULLY (SOME REVIEWERS SPECULATE THEY ARE WRITING MANY OF THE GOOD REVIEWS THEMSELVES, VIA THEIR LARGE POOL OF WORKERS) I DON'T KNOW IF THIS IS TRUE, BUT SOME OF THE PROFILES DO LOOK DODGY, GOING THROUGH THEM MORE CAREFULLY. ALSO, DO A SEARCH FOR "Is Webkul a good company?" on Google. I WISH WE HAD BEFORE PURCHASING. I reiterate ,please be careful, I fear they may prey on smaller companies/startups.”

Helpful Report

Posted 2 years ago

“We have been working with Webkul for 2 years now and they are professional and one of the best companies in the market! I highly recommend Webkul!”

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Posted 2 years ago

“Bought a module for prestashop which was supposed provide syncronization to Etsy market place. Module never worked, I exchanged many many messages over support to try and get it working, there were so many issues, some of which they did fix but this went on months. I asked for a refund, which they would not give, they kept insisting on continuing support, but we had to draw the line somewhere. Really disappointed. They even had the nerve to ask me to pay for additional support period to continue the fix. Do not use these cowboys.”

Helpful Report

Posted 2 years ago

“"Excellent service and very good quality of work"”

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Posted 2 years ago

“Do not cooperate with this company! 1) Poor application functionality 2) Slow support 3) Non-professional support 4) Refund fraud”

Helpful Report

Posted 2 years ago

“Do not cooperate with this company! 1) Poor application functionality 2) Slow support 3) Non-professional support 4) Refund fraud More details: The module was purchased from them. Conflicted with another module during installation. Their support has fixed it. Started execution. After 10 hours of execution, nothing has been done. Their support named the reason for the huge data size (in my opinion, 90 GB cannot be called a huge size today). Downloaded data manually. Their support set the status to "loaded" and activated the module manually. AND... Site performance dropped from 98 to 23 (their support says this is a problem with another module, with which - without their module - performance was 98! Of course I told them to uninstall their module. But they only deactivated it. I uninstalled it and the site was completely broken (download links stopped working, some sections of the site could not be opened, attachments could not be downloaded) because they changed the core files !!! Although they have a Prestashop Gold status on their website! As a result, the module cannot be used due to its poor functionality. Money is not returned. Wasted a week of my time and my clients' time!”

Helpful Report

Posted 2 years ago

“We purchased multiple marketplace plugins and extensions from Webkul, with the aim of employing them to develop additional functionality at significant cost to us (total we spent around $4000). We had several meetings prior to sale, they put a lot of effort into presale questions and scoping out the project which impressed me. Upon commencing work it became apparent within a few days that they are incompetent. Plugins, out of the box, were broken and caused 502 errors (even on vanilla installations with zero modifications), account and management end points were all broken, and template files were completely missing. There are also nonsensical UI and user flow issues out of the box that would make any website look broken. After briefing in the modification they immediately started to work on misinterpreted functionality that was broken from the outset. Following that poor start, we were constantly going around in circles, with me providing visuals and constantly going over the same point - only to deliver yet more broken functionality. I could go into more detail but I think you get the picture. It's obvious to me that they flood marketplaces and review platforms with fake 5 star reviews. Avoid Webkul at all costs.”

Helpful Report

Posted 2 years ago

“WARNING: Support will not honor refund. Support will force you to pay $300 more to customize the plugin or they will tell you to buy another plugin from them. They will ignore all your requests. Plugin does not work with any chip readers. Plugin does not look like POS on mobile or tablet. Please do Not buy this plugin, if you need a POS, please consider https://www.foosales.com/ This was a huge mistake. I regret purchasing and I regret thinking their support would help me.”

Helpful Report

Posted 2 years ago

Webkul is rated 4.1 based on 266 reviews