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www.weilaiconcept.com Reviews

3.6 Rating 230 Reviews
65 %
of reviewers recommend www.weilaiconcept.com

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www.weilaiconcept.com 1 star review on 10th September 2025
Catherine
www.weilaiconcept.com 1 star review on 25th July 2025
Ben Jones
www.weilaiconcept.com 5 star review on 23rd June 2025
Penelope Park
www.weilaiconcept.com 5 star review on 23rd June 2025
Penelope Park
www.weilaiconcept.com 5 star review on 23rd June 2025
Penelope Park
www.weilaiconcept.com 5 star review on 23rd June 2025
Nihal Mustafa
www.weilaiconcept.com 5 star review on 14th March 2025
DdVaava
92
Anonymous
Anonymous  // 01/01/2019
I had a wonderful experience with Weilai Concept! Their furniture quality is excellent — stylish, well-made, and exactly as shown online. The customer service team was very helpful and responsive throughout the whole process, and the delivery was smooth and on time. I would definitely recommend Weilai Concept to anyone looking for modern, elegant furniture in the UK.
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Posted 1 day ago
i ordered a sofa bed they delivered wrong size initially later on i got the right size the colour is not according to the picture . i am not happy with the sofa bed and its colour. very bad looking and too expensive.
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Posted 3 weeks ago
The worst customer experience ever experienced. They delivered a table damaged and refused to take it back unless I packaged exactly how they wanted. No customer service. Avoid at All costs. Also quality of furniture is poor
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Posted 3 weeks ago
Scammed? Best Paradigm Recovery Firm Has Your Back”
www.weilaiconcept.com 1 star review on 10th September 2025
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Posted 1 month ago
I booked an appointment specifically to view the Vera Dining Table & Chairs (Sintered Stone White) and drove nearly 2 hours to the showroom. When I arrived, I was told it was impossible to view that particular item, despite my booking being for it. Instead, I was told the booking was only to see “similar” items for quality, but none of the pieces in the showroom were even remotely similar. When I pointed out that I had booked to see that particular item, the staff member’s response was, “but you have an idea, so just make your order.” The experience itself was very unprofessional. The staff member stayed seated at the entrance with a Red Bull in his hand, never joined us in the showroom, and only advised me to place the order online. He also said the product could take up to 2 months to arrive — without me ever having the chance to see it in person. On top of that, the few items they did have in the showroom were of very poor quality, which made me lose confidence in ordering from them at all. Overall, the website booking process is misleading, the showroom is extremely limited with low-quality items, and the customer service was unprofessional. A very disappointing and frustrating experience.
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Posted 1 month ago
Online recovery services can be risky—many claim results that seem impossible. Yet RANGEPRO.ORG impressed me with their professionalism and grounded approach. From the start, they didn’t overpromise. Instead, they provided a realistic assessment of my case. They explained how the scam likely worked and laid out a step-by-step plan. Their frequent, clear updates reduced my worry and kept me informed. In just a few weeks, they recovered most of what was lost. I felt supported entirely through the process. Their compassion and respect made all the difference. I wholeheartedly endorse Resorus for recovery services. RANGEPRO.ORG integrity and reliability are exceptional.
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Posted 2 months ago
It seemed legitimate at first, but when I couldn’t withdraw my funds, reality sank in. I’d sent roughly $3,200 in Bitcoin, only to be told I needed to pay an additional $1,000 “unlock fee.” That’s when I knew I’d been scammed. The shame was overwhelming, and I hesitated to tell anyone. I stumbled across a post about FRAUD SHIELD RECOVERY INC and decided to reach out. They were professional, didn’t demand upfront fees, and simply requested the wallet addresses while explaining their tracing process. In the end, they tracked my Bitcoin through multiple wallets, discovered some had landed on a major exchange, and assisted me in filing a report. I recovered about 80% of my funds.
www.weilaiconcept.com 1 star review on 25th July 2025
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Posted 2 months ago
Customer service is just awful, borderline rude infact. The product itself, a sofabed looks nothing like the pictures and the quality is questionable. I was looking at first at IKEA, wish I had bought from IKEA now. Didn't have the sofabed in stock to start with, even though when I ordered it, they said 1 to 5 working day delivery. They finally emailed me with alternative sofabeds and I chose an alternative expecting a free gift for the aggravation. That didn't happen either. When I had to contact them at any time I just felt that their response was not caring and I wish I had never ordered this product from them, and most definitely wouldn't use them in the future.
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Posted 2 months ago
I absolutely love this piece! It looks amazing in my home and fits perfectly with the decor. I've received a lot of positive comments from friends and family who have come to see it.
www.weilaiconcept.com 5 star review on 11th July 2025
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Posted 3 months ago
The table looks beautiful at the middle of my living room.
www.weilaiconcept.com 5 star review on 10th July 2025
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Posted 3 months ago
I recently bought a pair of lovely black bedside tables, and I couldn't be happier! They add a touch of elegance to my bedroom while providing ample storage space. The quality is impressive, and they are sturdy yet stylish. I love how they complement my decor perfectly. If you’re looking for chic and functional tables, I highly recommend these!
www.weilaiconcept.com 5 star review on 10th July 2025
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Posted 3 months ago
Do not buy, advertise as item will be shipped within 3-5 days. Once order is made email comes confirming that shipping will take 4-6 weeks and offer 5% discount. I have cancelled the order they stopped 10% of the price as per terms of cancellation which is against UK law. Going through the bank to get full refund. Avoid
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Posted 3 months ago
I recently searched for a comfortable cream sofa bed with a simple design, and I finally decided on the Alvarado. I couldn't be happier with my choice! The sofa is not only stylish but also incredibly comfortable, making it perfect for both lounging and sleeping. The cream color adds a touch of elegance to my living space, and the minimalist design fits seamlessly with my decor. It exceeded my expectations in terms of quality and comfort. I highly recommend the Alvarado sofa bed to anyone looking for a practical yet stylish addition to their home. It's truly a fantastic find!
www.weilaiconcept.com 5 star review on 23rd June 2025 www.weilaiconcept.com 5 star review on 23rd June 2025 www.weilaiconcept.com 5 star review on 23rd June 2025
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Posted 3 months ago
For the price I was totally surprised. While it may not be the highest quality, it’s easy to assemble and looks decent for under £200.
www.weilaiconcept.com 5 star review on 23rd June 2025
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Posted 3 months ago
Very comfortable chair as well as the footrest ottoman. I would say it is worthy paid!😁
www.weilaiconcept.com 5 star review on 20th June 2025
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Posted 3 months ago
Absolutely highly delighted with this table and chair set. Very reasonably priced and solid and sturdy. Easily seats 4 and would highly recommend.
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Posted 4 months ago
how is my package coming wrapped in celotape and foam? no box? also this product is definitely not new either, its probably a show room model or something.
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Posted 4 months ago
Gabriel Two Seater Sofa Bed, Linen. A complete rip-off. I would give them a 0 if I could. The pictures on the website are not of the stuff they sell. The cushions are half as thick and nowhere near as nice. Once assembled, our sofa really looks quite different to the one displayed on the website. By all means and purposes: stay away.
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Posted 4 months ago
The chair is incredibly popular! Everyone who tries it out comments on how comfortable they are. I've even had people ask if I would sell mine 😁. I shared the purchasing details with them so they could get their own! I paired them with other mixed-color chairs, but if I had known how comfortable these are, I would have bought them in different colors.
www.weilaiconcept.com 5 star review on 14th March 2025
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Posted 7 months ago
Before ordered, confirmed by email they promised 5-7 days delivery. After payment received message delivery 7-10weeks
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Posted 7 months ago
www.weilaiconcept.com is rated 3.6 based on 230 reviews