“I ordered a Gold Nesting Table a few weeks ago,paying £599 for it. I was very impressed with the speed of delivery. However the packaging seemed very old, this table had definitely been returned & re-dispatched. Guess what? It’s a defective piece 😡”
“I ordered the Nordic Shoe Storage, and the problems started from the very beginning. Firstly, it took an excruciating three months for the package to arrive.
When it finally did, I was shocked to find that the shoe storage unit was missing! The package contained screws and storage legs, some storage parts but the main door were missing. To make matters worse, the product's dimensions were completely wrong, measuring a staggering 127.5 cm instead of the specified 64 cm.
I tried contacting the seller multiple times to address the issue, but to my dismay, there was absolutely no response from their end. . I urge other potential buyers to be cautious when considering purchases from Weilai Concept's online store. Their lack of responsiveness, along with the inaccurate sizing and incomplete packages, make them a highly unreliable option.”
“The Deluxe Folding Table's surface is also worth mentioning. It's easy to clean and maintains its elegant appearance even after repeated use. I can confidently place hot dishes on it without worrying about damage, and any spills wipe off effortlessly.”
“The table's design is both elegant and versatile. It seamlessly blends into any room's decor, adding a touch of sophistication to my living space. Its clean lines and modern aesthetics make it a statement piece that never fails to impress my guests.”
“"The Italian-style bookshelf is the perfect blend of functionality and artistic design. The shelves are spacious and can hold numerous books, picture frames, and decor items. The quality is exceptional, and the design is striking — the carved wood detailing and the rich walnut finish make it look like a piece from an Italian art gallery. It has added a sophisticated touch to my study room, making it a space I truly enjoy spending time in.”
“Avoid! This company has really bad practise. They lure customers into buying their products by giving false delivery dates on website. Then you receive the email that it will take 8-9 weeks to deliver the product. This has happened to me several times. And looking at the reviews, this is done completely on purpose.”
“I ordered 6 kitchen chairs, they said there would be a delay of 6 weeks as they did not have them in stock. When they arrived one chair had a broken leg. The company said they would replace this chair but would take 8-9 weeks to replace. It took over 15 weeks to arrive though Weiliaa, promised on many occasions it was 'on its way'. The chair was poorly made and a different colour. You can not call the company they have no phone number and AI answers most email queries, in my opinion, they are a company that imports from China does not look at whether goods are broken, and are not interested in making good. if you buy from this disreputable company use a credit card so you have protection under the S75 of the Consumer Credit Act.”
“DO NOT USE THIS COMPANY. A table arrived which was a completely different colour to what was on the website.
I have emailed every single day for 14 days trying to return - each response has avoided my request to be sent a returns address and has asked me something entirely random to prolong the conversation to 14 days, where the returns policy has now expired. The WORST customer service I have ever received and a complete scam of a company. AVOID.”
“In terms of functionality, this chair goes above and beyond. It features a 360-degree swivel base, allowing for easy movement and access to various workstations. The smooth-rolling casters glide effortlessly on both hard floors and carpets, further enhancing its versatility and mobility. Additionally, the chair's armrests are adjustable, providing optimal support for your arms and shoulders.”
“One of the standout features of this chair is the adjustable reclining mechanism. With a simple push-back motion, I can effortlessly recline to my desired angle, providing a personalized and customized seating experience. Whether I want to sit upright for focused work or lean back for a quick power nap, the chair adapts to my preferences with ease.”
“The sofa is incredibly comfortable, with plush cushions and ample seating space. Its sleek design adds a touch of sophistication to any room, while the durable construction ensures long-lasting quality. An excellent choice for both relaxation and style.”
“This company is SCAM, did not receive the sofa and can not get any money back, for months, customer service just not replying. Trying to escalate via Trading Standards, do not know if will be able to get anything back. Stay away from this company!”
“I recently acquired the most marvelous addition to my living room—the velvet sofa, and it has exceeded all my expectations. From its impeccable design and outstanding craftsmanship to its unparalleled comfort, this sofa has transformed my living space into a luxurious oasis. Allow me to share my glowing review of this remarkable piece of furniture.”
“Worse company ever! DO NOT BUY FROM THEM! I ordered a desk back in April, the top was damaged in transit. Customer services have gone on radio silence, not even sure if Amy is a real person! 3 months and no refund, beyond a joke really. If you’ve had a bad experience please report them to trading standards and flag with citizens advise! They’ve also delisted themselves from trust pilot, appears this review page is an open forum and there’s some really bad reviews on here, but Weilaiconcept have taken it upon themselves in an attempt to boost their ratings to load FAKE reviews.. They’re really easy to spot, poor English and the images have come straight from a photoshop catalogue! Beyond a joke.. Think there’s a FACEBOOK group that’s gathering momentum, worth checking out!”
“In conclusion, the Tylor Sideboard is a remarkable piece of furniture that combines style, functionality, and durability seamlessly. Its elegant design, ample storage space, and high-quality construction make it an excellent addition to any dining area or living space. If you're looking for a stylish and reliable sideboard that can elevate the look of your room while providing practical storage, I highly recommend considering the Tylor Sideboard.”
“The new unique design sofa set is a true masterpiece, combining modern elegance with utmost comfort. Its striking lines and innovative features create a stunning focal point for any living room, while its plush cushions provide a luxurious seating experience. A must-have for those seeking style and relaxation in one exquisite package.”
“a comfy couch and awesome service!
I am so happy with my couch and ottoman! For someone living on their own, it is easy to put together, super comfortable and sturdy. I love it! I was also so impressed with the service from start to finish - communication was great and it was that easy to order and have delivered. Thank you Koala! I will be purchasing more of your products soon.”
“I recently purchased a sofa set and I am happy. The design is modern and elegant, and the comfort level is exceptional. It has truly transformed my living room into a cozy and stylish space. Highly recommended!”
