Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.89

4.9 Rating 1,346 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An easy order with great updates. I'm a freelance worker, a days work came in so the ability to change delivery date was a great help. Thank You”

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Posted 11 years ago

“Great service, very helpful in identifying what I needed, fast delivery and good after sales. Woul definitely recommend and use again!”

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Posted 11 years ago

“Excellent service helmet arrived bang on time!! Thank you very much. Iain mccallum”

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Posted 11 years ago

“Just received my Scott Genius last night and I am very pleased with the purchase. The bike was really well packed and arrived in perfect condition. From first phone contact when Paul gave me good advise on bike sizing and info regarding shipping of the bike, I got friendly professional and first-class service. Highly recommend bike shop!”

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Posted 11 years ago

“The perfect online purchase. Bike delivered within 4 working days, by a courier who gave plenty of information about when they were coming, and the bike and all accessories were very well boxed and in perfect order. Really would recommend you to anyone else. Thanks a million.”

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Posted 11 years ago

“Cracking deal on a Scott Foil. Great service, and although I placed my order via the web a quick call confirmed the order had been received and was being processed. Quick dispatch and delivery. Recommended high!”

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Posted 11 years ago

“Exceptionally quick service with delivery arriving less than 24 hours after I'd place the order. Great product at the most competitive price I could find online.”

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Posted 11 years ago

“I got what I wanted at a very good price and the shipping was ridiculously fast. Cannot ask for more. Thanks!”

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Posted 11 years ago

“Excellent, great price, perfectly packaged and 24 hour delivery with tracking. Couldn't ask for more.”

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Posted 11 years ago

“Amazing service!”

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Posted 11 years ago

“It's been a while since I've bought a bike (6 years). I was pleasantly surprised by how quick and professionally the bike was delivered. Additionally, the flexibility of the delivery date was excellent (they initially wanted to deliver the bike the following day, however, I had to postpone the delivery date by a day). An excellent service throughout :)”

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Posted 11 years ago

“Really pleased with bike purchase which represented tremendous value for money .Had a query with the sizing and it was great to be able to phone the shop and get instant advice from experienced staff. Many Thanks”

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Posted 11 years ago

“Really fast delivery couldn't any better”

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Posted 11 years ago

“Fantastic service and a very speedy next day delivery...for FREE?!!?! Sidi shoes I bought were the best price I could find anywhere and they are perfect. Excellent shop and website and I would use them again and recommend to anyone, and I shop online a lot. Very reliable and trustworthy.”

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Posted 11 years ago

“Good service came quick and kept me informed,very happy.”

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Posted 11 years ago

“Very quick response to my enquiry. The part I needed was dispatched that day and arrived within a couple of days of ordering. Very pleased.”

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Posted 11 years ago

“Excellent service. I ordered a size too small. A quick call to the shop and next size up was dispatched and arrived next day. Really helpful and personal service so would definitely use again as you don't get this with the well known big online cycle websites.”

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Posted 11 years ago

“Well pleased with service do business again sometime. thanks regards john”

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Posted 11 years ago

“I'm very satisfied with the Westbrook Cycles web sale service.”

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Posted 11 years ago

“Brilliant service and very good advice. I would highly recommend Westbrook.”

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Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,346 reviews