Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,354 Reviews

97 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

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“Really fast delivery couldn't any better”

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Posted 11 years ago

“Fantastic service and a very speedy next day delivery...for FREE?!!?! Sidi shoes I bought were the best price I could find anywhere and they are perfect. Excellent shop and website and I would use them again and recommend to anyone, and I shop online a lot. Very reliable and trustworthy.”

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Posted 11 years ago

“Good service came quick and kept me informed,very happy.”

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Posted 11 years ago

“Very quick response to my enquiry. The part I needed was dispatched that day and arrived within a couple of days of ordering. Very pleased.”

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Posted 11 years ago

“Excellent service. I ordered a size too small. A quick call to the shop and next size up was dispatched and arrived next day. Really helpful and personal service so would definitely use again as you don't get this with the well known big online cycle websites.”

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Posted 11 years ago

“Well pleased with service do business again sometime. thanks regards john”

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Posted 11 years ago

“I'm very satisfied with the Westbrook Cycles web sale service.”

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Posted 11 years ago

“Brilliant service and very good advice. I would highly recommend Westbrook.”

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Posted 11 years ago

“I've just bought a new bike , having bought one before from Westbrook , and the delivery and service ate”

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Posted 11 years ago

“Packed and shipped very quickly, the courier communication was really good, and they delivered it with no issues. Lovely bike too...”

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Posted 11 years ago

“Very good service and quick delivery. Will use westbrook for all my cycling needs.”

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Posted 11 years ago

“I order a lot of cycling stuff online and usually don't get around to filling out reviews, but I must say I found Westbrook excellent. Good prices, very responsive on email, quick delivery, excellent parcel tracking.”

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Posted 11 years ago

“The component ordered was exactly what I was searching for. The Westbrook Cycles team replied my questions quickly and precisely. Excellent delivery time and fair price. Highly recommend shop. Thanks a lot.”

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Posted 11 years ago

“Yet again Westbrooks Cycles stock what nobody else does. This time it was replacement pads for my Scott Lin helmet. Sure there are plenty of places that sell those helmets, but none of them think to stock spares for the things they sell. Well done Westbrook's. 10/10 for thinking of the customer.”

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Posted 11 years ago

“Good product, good price, timely dispatch. All very well done.”

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Posted 11 years ago

“Item not in stock as listed. No alternative offered but refund issued. Bike off the road for another 2 days as had to order elsewhere. Went back to tried and trusted CRC, only tried westbrook as they had the item in stock in red - Only they didn't really... Will not use Westbrook in the future.”

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Posted 11 years ago

“Westbrook cycles thanks so pleased with new bike i orderd. Great offer plus delivery was spot on orderd on Friday turned up Monday morning as informed on time to the hour excellent service”

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Posted 11 years ago

“I'm extremely impressed with Westbrook Cycles. I ordered my Scott Scale on 03/04/14, I had a confirmation email about three hours later to confirm that the bike HAD BEEN DISPATCHED! How quick is that! My bike arrived the next day about 0930hrs, amazing. And, not just that, but the bike, a Scott Scale 630 ( Carbon ) was at a fantastically great price- Almost 50% off! A great deal, from a great company. And the communication I received from my initial enquiries via email and landline, to post delivery was first class. A very professional outfit. Well Done Westbrook Cycles.”

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Posted 11 years ago

“Ordering process very simple and the communication from the supplier an their couriers what great. Product is as described and exactly what i was expecting. Great service all round and will be using them again if the need arises.”

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Posted 11 years ago

“I am very satisfied with Westbrook Cycles, quick delivey very good prices and great communication. I have recommended this shop to all my friends keep up with good work :)”

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Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,354 reviews