Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.89

4.9 Rating 1,346 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,346 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“order process was easy and delivery was prompt after service is excellent I will definitely use Westbrook again.”

Helpful Report

Posted 11 years ago

“Easy website to order from, really slick checkout process. Despatch email and texts to let me know when the delivery was coming. Really slick.”

Helpful Report

Posted 11 years ago

“From placing my order all the information I was given was correct and the delivery was also on time (very rare these days). The bike is perfect and runs great and anyone thinking that the more expensive bikes don't do anything to improve you performance they are sadly wrong. My new Scott scale 10 which is more than half the weight of my cheaper bike has improved my riding times across the board. It is well worth the investment and yes I would HIGHLY recommend using WestBrook Cycles to anyone.”

Helpful Report

Posted 11 years ago

“Ordered up the beautiful new 2014 Black Cannondale CAAD10 frameset, took it out on 0% interest over 6 months, no problem at all and all the finance was sorted out online in less than 30mins, my order was then dispatched the very next morning, had it delivered by interlink express, brilliant delivery service as you can track it live online and know to the minute when the item will be delivered. Frameset arrived in pro-packing. I would have no hesitation at all re-ordering from Westbrook Cycles, excellent efficient service throughout. P.s - The Cannondale black 2014 CAAD10 is without any doubt the most gorgeous aluminium frameset I have ever saw, I've never saw aluminium tubing sculpted with such imagination? - it could easily be mistaken for Carbon (and the weight is comparable to carbon frames also)- i'm so delighted with it!...I needed a strong non-carbon bike to withstand the rigours of my poorly surfaced local roads and this bike fits the job perfectly. In fact its so beautiful it gives my stunning Black/White Orbea Orca a run for its money!”

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Posted 11 years ago

“Excellent service,very speedy delivery,first class would thoroughly recommend a”

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Posted 11 years ago

“The staff member I spoke to was very knowledgable, and order arrived next day, great service”

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Posted 11 years ago

“Fast delivery, great communication and a fantastic product.”

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Posted 11 years ago

“Great customer service right from the initial telephone conversation to bike reservation to delivery. Spot on! Nothing was an issue, the whole process was very efficient.”

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Posted 11 years ago

“A helpful bunch at Westbrook with decent prices. I watch their sales carefully and they would usually acknowledge my odd cheeky email with a low price offer though rarely accept. I've bought a few things though and very happy! Thanks”

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Posted 11 years ago

“So happy-only guys who have that part-Thanks so much!”

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Posted 11 years ago

“The best service, the best prices. Simply the best!”

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Posted 11 years ago

“Top quality service, ordered 4pm, delivered next day at 10.30am”

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Posted 11 years ago

“Great price and service to .”

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Posted 11 years ago

“Super quick delivery great price”

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Posted 11 years ago

“Ordered just before 5pm Wednesday, delivered 10.30am the next morning - very efficient and good service.”

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Posted 11 years ago

“nice item and arrived fast”

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Posted 11 years ago

“Very quick delivery and I like the advice on when it has been dispatched and when it is to arrive. Spot on.”

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Posted 11 years ago

“I order this replacement helmet at half past four in the afternoon, following an accident with my previous helmet. I couldn't believe it when the replacement arrived at half past eleven the next day. Fantastic service, thanks.”

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Posted 11 years ago

“Great price quick delivery on the day I wanted and great bike”

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Posted 11 years ago

“Cheapest I could find the product for, very quick shipment and delivery. No issues, will shop again.”

Helpful Report

Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,346 reviews