Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.88

4.9 Rating 1,351 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

Write Your review

Tell us how Westbrook Cycles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Westbrook Cycles 1 star review on 31st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer support, V.quick delivery, good packaging. Happy customer”

Helpful Report

Posted 11 years ago

“Fast and good! I'm happy!”

Helpful Report

Posted 11 years ago

“very quick delivery”

Helpful Report

Posted 11 years ago

“Buying something for £1,700 online, unseen, and from a previously unknown source is a little bit nerve racking. But from the quick and personal acknowledgment that the order was received, the prompt dispatch, and even the ability to track the courier's van, I always felt confident that things were playing out right. The day after receiving my bike, I called the shop with a technical question. There were real people there, and the phone was handed to a mechanic who talked me through the issue and all was resolved there and then. Perfect.”

Helpful Report

Posted 11 years ago

“Customer service is fantastic. I just wish I could have bought the frame”

Helpful Report

Posted 11 years ago

“Fantastic range of stock at great prices, very helpful staff. I will definitely be using them again in the future”

Helpful Report

Posted 11 years ago

“Tremendous service, thanks.”

Helpful Report

Posted 11 years ago

“Very quick delivery, product arrived in top condition.”

Helpful Report

Posted 11 years ago

“Great price, great service, immediate delivery very happy with Westbrook Cycles”

Helpful Report

Posted 11 years ago

“Got to be honest and say I hadn't heard a lot about Westbrook Cycles however the service I received was fantastic and they were the cheapest for the Turbo trainer I was looking for. I was kept informed of delivery which was exceptional and given an hour slot which was very helpful. Would definitely use them again, thanks.”

Helpful Report

Posted 11 years ago

“Fantastic service from start to finish. I phoned prior to ordering online and spoke to someone very knowledgeable. The detail on the site was spot on with very fast delivery. I placed the order Sunday afternoon and was riding my new bike by Tuesday afternoon. Usually this service would come at a premium but have to say price was by far the best on the net for this product. Will definitely be using again.”

Helpful Report

Posted 11 years ago

“Excellent service & very prompt delivery”

Helpful Report

Posted 11 years ago

“Top service. Will not hesitate to use again.”

Helpful Report

Posted 11 years ago

“Great offers fast shipping”

Helpful Report

Posted 11 years ago

“The quality of personnel service when making phone call was excellent only issue I would have is the website is not fully compatible with google chrome etc”

Helpful Report

Posted 11 years ago

“Very happy with the service. I phoned up to make sure the product I wanted was the correct size, got a very helpful response there and when I ordered the part online it arrived this morning, very quickly and as described. Would strongly recommend this shop the same way it was recommended to me. RoI customer.”

Helpful Report

Posted 11 years ago

“excellent service, competively priced and extremely fast delivery”

Helpful Report

Posted 11 years ago

“Thanks for the outstanding service- ordered my POC Trabec helmet at 4.00 thursday, arrived by interlink express at 10.15 the following day- the communications, especially with the courier were superb I will definately use westbrook again!”

Helpful Report

Posted 11 years ago

“Cheapest on price and offered cashback, too. Order despatched within 40 minutes of it being placed and delivered the next morning. Can't fault it. (I ordered a Mavic Cosmic Carbone SLS wheel set).”

Helpful Report

Posted 11 years ago

“Best price and next day delivery free, what more is there to say!”

Helpful Report

Posted 11 years ago

Westbrook Cycles is rated 4.9 based on 1,351 reviews