Wheelwell.com Reviews

Name: Wheelwell.com
Address: 2255 Van Ness Ave, San Francisco
Rating: 4.93

4.9 Rating 781 Reviews

98 %

of reviewers recommend Wheelwell.com

Company Reviews

Questions

Metrics

4.9

Based on 781 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1.800.959.4304

Email:

info@wheelwell.com

Location:

2255 Van Ness Ave
San Francisco
94109

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing deals! Wide selection! Great customer service! What more can you ask for!!! Thanks Wheelwell.com!”

Helpful Report

Posted 4 years ago

“Very good company. Always responded to phone calls and had answers to any questions. Very knowledgeable of their merchandise and always have a great attitude when you call them. Giving you 100 Dollars off ur first order is absolutely amazing. I thought it was a scam at first and then I called and they verified it. It definitely buy from them again.”

Helpful Report

Posted 4 years ago

“Great selection of the top names in aftermarket parts. Received $100 off coupon that helped me to purchase the CAI I wanted. Can't beat that! I've told all my friends about Wheelwell.”

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Posted 4 years ago

“Item arrived as guaranteed! Very good price”

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Posted 4 years ago

“Matthew McCracken was absolutely AMAZING! He was super helpful!”

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Posted 4 years ago

“Great service and the parts came much faster than I thought.”

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Posted 4 years ago

“Great deals and even better service.”

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Posted 4 years ago

“Order my wheels, they shipped next day. Got a great deal. Will definitely be shopping more here”

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Posted 4 years ago

“I got good price for my car part”

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Posted 4 years ago

“I was attracted to your site by the selection and by the offer for $100 off of a $200 purchase for newbies. I had trouble getting the discount and after many attempts I was about to quit the site and move on. I did not want leave because you had a unique site, everything I wanted at a good price and free shipping. Before I left I sent a message asking why my selections were invalid. Matthew replied within an hour, empathizing, explaining and offering a solution that I could not refuse. He apologized for the trouble and gave me a personalized discount for the same amount. I’m 56 and I have never seen such a rapid and generous reply to an issue. I am still in awe and most appreciative for my introductory offer. I am also thankful for this site that showed potential to become my first option for parts and then proved itself and made me a loyal customer instead of the abandoned basket I was about to be. I love the power of active bloggers combined with an affordable inventory of upgrade parts. Ask a question, compare rides and make an inspired educated purchase. My oldest son works on a lot of projects, is always trading cars and works on his friends cars. I told him this story and he was impressed too. We have received a lot of deals and done a lot of deals so impressing us both is remarkable. Thanks. I will mention your site every opportunity I get.”

Helpful Report

Posted 4 years ago

“Really worked with me to make sure I understood everything about the product. Even went the extra mile to help me figure out the best shipping options out to Hawaii. Stood with me through about ten different emails getting me all the stats and affirmation I needed. Will definitely be recommending Matthew and team for all their efforts on my behalf.”

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Posted 4 years ago

“I enjoy this site. browsing is great and I get to shop around while checking out the parts installed on other cars. this is a great feature and pushed me to buy a couple times already”

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Posted 4 years ago

“my experience using this site is legit 10/10. They consistently fulfill my order quick and ship it out fast as heck”

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Posted 4 years ago

“I made a mistake when placing my order and didn't realize it, instead of shipping the wrong parts they called me up right away to double check my order and fixed the mistake I made. Attention to the details is pretty great here”

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Posted 4 years ago

“ordered twice so far and recieved my package on time and everything was perfect”

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Posted 4 years ago

“the community side of the site makes wheelwell soo much better. not sure when this hapened but you can click on peoples parts theyve installed and it brings you to a product page for that part. crazy, i've boughten a few things for my mustang that way. its awesome to be able to see the parts installed on your car”

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Posted 4 years ago

“Ordered from various sites over the past few years and honestly, wheelwell seems to be the best so far. Theyre the only shop I've ordered from that hasnt given me any issues”

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Posted 4 years ago

“Pretty happy i found out about this shop. seems like they just want to get their customers the best stuff as quick as possible. free shipping and easy ordering”

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Posted 4 years ago

“dont sleep on wheelwell! if your a part of their community they give you mad discounts and they're a legit shop. I've ordered a bunch of stuff through them and never had an issue”

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Posted 4 years ago

“this site is pretty great with tons of parts and discount codes galore”

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Posted 4 years ago

Wheelwell.com is rated 4.9 based on 781 reviews