Login
Start Free Trial Are you a business? Click Here

Whistles Reviews

4.3 Rating 2,296 Reviews
82 %
of reviewers recommend Whistles
4.3
Based on 2,296 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Whistles Reviews
Anonymous
Anonymous  // 01/01/2019
Always pleased with Whistles products. Good quality & design
Helpful Report
Posted 1 week ago
Whistles always deliver swiftly. I was however unable to add these to my account, and customer services were unable to help.
Helpful Report
Posted 1 week ago
Order didn’t come. Had to chase and then it was cancelled. Wanted it to wear for my 60th Birthday. HUGE LET DOWN to a loyal customer. Serious lack of communication on Whistles part. So disappointed.
Helpful Report
Posted 1 week ago
Brilliant. Love this shop, their clothes are superb
Helpful Report
Posted 1 week ago
Very stylish sandals, have worn today for a country wedding so walking on uneven ground and standing long periods they have remained comfortable.
Helpful Report
Posted 1 week ago
Brilliant service
Helpful Report
Posted 1 week ago
Very Good Customer Service And Very Good Delivery Service
Helpful Report
Posted 1 week ago
Delivery prompt - very happy with product
Helpful Report
Posted 1 week ago
Lovely fabric & print, sizing seems large, I purchased onw size down from usual. The back of the blouse is very full, think the cut of the body could have been slimmer.
Helpful Report
Posted 1 week ago
Good selection of clothing
Helpful Report
Posted 1 week ago
Zero communication. Took me to chase to find out what had happened to my order. Was told it was out of stock and would be refunded. Meanwhile daily sales emails but not one to say my item was out of stock or that they weren’t delivering it. Very poor.
Helpful Report
Posted 1 week ago
I have only given three stars because this year's clothes are so dull in colour. Literally nothing tempts me! Dreary!
Helpful Report
Posted 1 week ago
I have been a customer for over 30 years but your standards have dropped. On my birthday l was sent a code to obtain 20% off my next order. The code did not work l would have had £25.80 discount off a jump suit, l contacted you and a new code would be sent, instead you gave me £20 credit on my next order,vey kind but not the discount l was due, l bought Fiona linen jumpsuit after a few wears it looked like a rag, l was offered 10% part refund instead you gave me £10. Your quality of fabric is not always good. So sad.
Helpful Report
Posted 1 week ago
Great service. Order came quickly. Well packaged. Returns processed very easily
Helpful Report
Posted 1 week ago
The wrong item was delivered and I have an ongoing discussion with customer support that has been going since 22 August and involved a chat session plus 6 emails to date. I’m incredibly disappointed by this level of customer service.
Helpful Report
Posted 1 week ago
Good customer service lovely dress hangs well
Helpful Report
Posted 1 week ago
Dreadful customer service. Ordered trousers for my holiday nearly three weeks ago and still not received them. Too late now so will be returning.
Helpful Report
Posted 1 week ago
Beautiful and soo different
Helpful Report
Posted 1 week ago
Always look to see what is new in. I usually find something in the smart casual category which is often difficult to find.
Helpful Report
Posted 1 week ago
Excellent fit and material was nice and soft
Helpful Report
Posted 1 week ago
Whistles is rated 4.3 based on 2,296 reviews