Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.31

4.3 Rating 1,325 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately had to return trousers as sizing wasn't great and they were unflattering for my size”

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Posted 2 weeks ago

Hi Sonya, Thanks for your feedback — I’m really sorry to hear the sizing didn’t work out and that the fit wasn’t flattering for you. We appreciate you letting us know, as it helps us improve our products and sizing guidance. If you’d like, we’d be happy to help recommend an alternative style or size that might suit you better.

Posted 1 week ago

“My order arrived promptly”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“I haven't had much success with items ,I feel it's lost it's simplicity in style”

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Posted 2 weeks ago

Hi Sally, Thank you for sharing your thoughts — we’re really sorry to hear that the recent styles haven’t worked for you. We understand how important it is to keep that sense of simplicity, and your feedback is genuinely valuable to us. We’re always evolving our collections, but we’ll be sure to pass this on to our design team. In the meantime, if you’d like, we can help point you towards some of our more classic, understated pieces.

Posted 1 week ago

“Fast delivery”

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Posted 2 weeks ago

“Thank you”

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Posted 2 weeks ago

Hi Miss, Thanks for your review — we’re glad you found something to thank us for. If there’s anything more we can do, please let us know.

Posted 1 week ago

“Whistles were ok, i ordered next day delivery but it did not arrive on time, but after emailing them they refunded postage costs. I think they use Evri and they are not very quick in this area. Good jacket, looks nice with smart trousers or jeans, good price in Sale. I re-purchased petit size and found jacket length and sleeves good and I’m 5 ft 6 inches, I found regular size too big when originally ordered.”

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Posted 2 weeks ago

“Lovely bag. Great quality leather small but holds a lot! Highly recommended!”

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Posted 2 weeks ago

“Very good quality jacket,true to design.”

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Posted 2 weeks ago

Hi there, Thank you for your lovely feedback — we’re really pleased you’re happy with the jacket and that it’s true to design. If there’s ever anything more we can do to help, please don’t hesitate to reach out.

Posted 1 week ago

“Good quality”

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Posted 2 weeks ago

“Great services, very attentive and knowledgeable staff in the Covent Garden store. Highly recommend.”

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Posted 2 weeks ago

“Love this purse it is not too big or bulky but has enough compartments in for both cards and cash”

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Posted 2 weeks ago

“Smart casual and fashionable good quality reasonably priced clothes”

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Posted 2 weeks ago

“Beautiful quality”

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Posted 2 weeks ago

“My dresses arived promptly and nicely packed. Returns service very easy in store.”

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Posted 2 weeks ago

Hi Mary, Thank you for your lovely feedback! We’re really pleased to hear your dresses arrived promptly and were nicely packed. It’s also great to know you found the in-store returns process easy and convenient, that’s exactly the experience we aim to provide. We appreciate you taking the time to share your experience and hope to see you shop with us again soon! Kind regards, Whistles Customer Care

Posted 1 week ago

“Excellent company, quick refunds if necessary and good quality clothes.”

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Posted 2 weeks ago

Hi Kathy, Thanks for your feedback — we’re glad the refunds and quality met your expectations. If there’s anything we can do to make your next experience even better, please let us know.

Posted 1 week ago

“Good service”

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Posted 2 weeks ago

Hi Leigh, Thank you for your feedback — we’re glad you had good service. If there’s anything more we can do to improve your experience, please let us know.

Posted 1 week ago

“I ordered next day delivery and it arrived on time. Dress was well packaged and delivered nicely. Looks just like on the picture. Quality of material was nice.”

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Posted 2 weeks ago

“Love Whistles styles and customer service. Easy and quick to receive my order in the US.”

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Posted 2 weeks ago

“Very disappointed that the jumper I received had a big hole in it. Obviously not checked from a previous customer”

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Posted 2 weeks ago

Hi Katie, We’re really sorry to hear the jumper arrived with a hole. This isn’t the experience we want. Please share your order number and a photo of the issue so we can look into this further and raise this to our quality team. Kind regards, Team Whistles

Posted 2 weeks ago

Whistles is rated 4.3 based on 1,325 reviews