Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,308 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My fave brand - have shopped at Whistles since the 90s.”

Helpful Report

Posted 10 months ago

“Prompt delivery and free return. Have not tried Whistle's clothes before.”

Helpful Report

Posted 10 months ago

“Great company quality products”

Helpful Report

Posted 10 months ago

“These were my first 2 purchases. Website easy to navigate and prompt delivery. Lovely quality items and excellent price as in sale. Will definitely use again.”

Helpful Report

Posted 10 months ago

“Love whistles clothes and shoes. So many tempting styles this season. Great quality and fit.”

Helpful Report

Posted 10 months ago

“I found the store assistant in the Aberdeen branch to be really helpful.”

Helpful Report

Posted 10 months ago

“The quality of all Whistles clothing is exceptional. Lightweight and quality material. A few more size 6 would be great.”

Helpful Report

Posted 10 months ago

“Whistles have messed up my returns big time. I ordered three sizes of these trousers to try, kept the size 10, returned the size 12 and 14, but have only been refunded for the size 14. I've contacted Whistles about this multiple times and they STILL haven't responded! They owe me £65!”

Helpful Report

Posted 10 months ago

Good morning, Thank you for taking the time to share this, and I’m really sorry to hear about the issue with your return. That’s incredibly frustrating especially after reaching out multiple times without a response — and it’s absolutely not the experience we want you to have. You should, of course, be refunded for all items you returned, and we’d like to get this sorted for you as quickly as possible. Kind Regards Whistles Customer Care

Posted 10 months ago

“Website easy to navigate, filters very useful, ordering process straightforward, delivery very prompt no issues or problems”

Helpful Report

Posted 10 months ago

“Staff in Edinburgh are very nice”

Helpful Report

Posted 10 months ago

“Service and delivery good, as expected from Whistles. Only comment would be to improve the packaging, as poorly packed, considering it was an expensive coat I’d ordered.”

Helpful Report

Posted 10 months ago

Hi there, Thank you for your feedback. We’re glad you were happy with the service and delivery from Whistles. We’re sorry to hear the packaging wasn’t up to our usual standard for an expensive coat. We’ll pass this to the team to improve. If there’s anything else you’d like to share or if we can assist further, please let us know. Kind regards, Team Whistles

Posted 5 months ago

“Would like to have changed for a smaller fit”

Helpful Report

Posted 10 months ago

Hi Pat, Sorry to hear the fit wasn’t right Please contact webchat or support so we can arrange the best option for you. Kind regards, Team Whistles

Posted 7 months ago

“good on the whole”

Helpful Report

Posted 10 months ago

“Generally love Whistles clothes but the style of this jacket wasn’t for me .”

Helpful Report

Posted 10 months ago

“Delivery great and quick love whistles clothes and delivery”

Helpful Report

Posted 10 months ago

“Always good quality & sizes perfect”

Helpful Report

Posted 10 months ago

“Love whistles, didn't love this dress though”

Helpful Report

Posted 10 months ago

Hi Andrea, Thanks for your lovely feedback. We’re glad you love Whistles overall, and we’re sorry this dress wasn’t a perfect fit. If you’d like, we can help you find alternatives or arrange a return/exchange. Kind regards, Team Whistles

Posted 5 months ago

“Always great quality”

Helpful Report

Posted 10 months ago

“I can always find a dress for every occasion, that is a bit different to other designers. When I where their dresses I feel great.”

Helpful Report

Posted 10 months ago

Hi Anna, Thank you for your lovely feedback. We’re so glad you feel great in our dresses and that you find something a bit different for every occasion. We’ll be here whenever you’re looking for your next standout piece. Kind regards, Team Whistles

Posted 5 months ago

“Good fast delivery although I do think delivery charges are high”

Helpful Report

Posted 10 months ago

Whistles is rated 4.3 based on 2,308 reviews