Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,981 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,981 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“It was awful shapeless and material really hard like a sack cloth I returned it as thought it would be like soft jersey”

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Posted 7 months ago

Hi Lesley, I’m really sorry the item didn’t meet your expectations and felt stiff and shapeless. That’s not what we want for you, and I understand how disappointing this must be. Your feedback has been noted, so that we can improve for our wonderful customers.

Posted 6 months ago

“The lovely staff are SO friendly and helpful while maintaining professionalism.”

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Posted 7 months ago

“Love the range of designer clothes & customer service are always very helpful.”

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Posted 7 months ago

Hi Tracy, Thank you for sharing your lovely kind words. We’re so glad you enjoy the range and find our customer service helpful. If you ever need anything else, we’re here for you. Kind regards, Team Whistles

Posted 3 months ago

“Good selection of fashionable clothes, well made, nice materials that are long lasting.”

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Posted 7 months ago

Hi Nicola, Thank you for your lovely feedback. We’re really pleased you’re enjoying the selection, quality and longevity of our pieces. If you need any help or style tips, we’re here. Kind regards, Team Whistles

Posted 3 months ago

“Gorgeous clothes! However, quite expensive.”

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Posted 7 months ago

Hi there, Thank you for your review. We’re glad you loved the clothes and understand they can be pricey. If you’d like, we can help you find promotions or more affordable options. Kind regards, Team Whistles

Posted 3 months ago

“fast trackable delivery. Easy to navigate website”

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Posted 7 months ago

“Love it, bought the petite size and it fits perfectly. I’ve had loads of lovely comments”

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Posted 7 months ago

“Great selection with very good service”

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Posted 7 months ago

“Ordered the Phoebe Black Leather Dress as a Christmas present for my wife. Luckily she tried it on as we discovered 4 of the poppers were damaged. For this price point I would expect better quality control. I had to wait almost a week for a response from customer service by which time I had returned the dress. I still have not received a refund and the response from customer service was poor at best. Terrible experience all round.”

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Posted 7 months ago

Hi Chris, we are so sorry for the damaged poppers and for the delay in getting back to you, plus the unresolved refund. This isn’t the experience we want for you. As your query has since been resolved, we will make sure your next experience is a much smoother one for you.

Posted 6 months ago

“Good quality clothes. Efficient delivery.”

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Posted 7 months ago

Hi there, Thank you for your lovely feedback. We’re glad you’re happy with the quality and our delivery efficiency. If you need anything else, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“Lovely trousers, and great length for me (149cm). Only thing the hook and eye didn't last very long. But that's an easy fix by myself.”

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Posted 7 months ago

Hi Stella, Thank you for your lovely feedback. We’re glad the trousers suit you and the length works well. Sorry to hear the hook and eye didn’t last, great to hear it’s an easy fix you can handle. If you ever want a quick check or a replacement, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“beautiful and comfortable, fits like a glove, could not recommend enough.”

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Posted 7 months ago

“Contemporary style for grown ups.”

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Posted 7 months ago

“Lovely warm dress in a great charcoal colour. But it is very large, I had to return it even though one size smaller than my usual size.”

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Posted 7 months ago

“Very good,as usuall”

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Posted 7 months ago

“I've ordered a coat on 10th December and paid for next day delivery hoping to get it by the 13th. Not only did it not arrive by then its STILL hasn't arrived and its now the 21st. Whistles and Evri have yet to provide any explanation as to why this item is still undelivered. I won't be ordering from Whistles again. Really disappointed.”

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Posted 7 months ago

Hi Amy, I’m really sorry this has happened and for the lack of communication from both Whistles and Evri. That’s not the experience we want for you, especially with a next-day delivery promise. Your query has since been resolved, but we hope to make sure your next order is a smoother one.

Posted 6 months ago

“I eventually received the dress after an order was mysteriously cancelled. The dress is great but I would not rate the customer service as no replies as to why my order was reversed.”

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Posted 7 months ago

Hi Oonagh, Thank you for your feedback. We’re sorry for the order cancellation and for not replying promptly. We’ll review what happened and make sure you’re looked after. If you’d like us to resolve anything immediately a replacement, refund, or further update, please contact our team directly via email or live chat and we’ll assist promptly. Kind regards, Team Whistles

Posted 3 months ago

“Great designs!!”

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Posted 7 months ago

“Prompt and efficient service.”

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Posted 7 months ago

Hi Carol, Thank you for your lovely feedback. We’re glad you found the service prompt and efficient. We’ll be here if you need anything else. Kind regards, Team Whistles

Posted 3 months ago

“Always so stylish and on trend. Never let's you down”

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Posted 7 months ago

Hi Jackie, Thank you for your lovely feedback. We’re thrilled you find the whistles stylish and on trend, and that they never let you down. We’ll be here if you need anything else. Kind regards, Team Whistles

Posted 3 months ago

Whistles is rated 4.3 based on 1,981 reviews