Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.31

4.3 Rating 1,971 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,971 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Why are you charging £3.95, for delivery of a £100.00 gift card???!!! In my recent case, after SEVEN days I receive an email saying there has been a delay with Evri. I got it cancelled and sent by email but why don’t you do this as standard? And why are you charging £3.95 for something that could be sent ( and more efficiently) by first class post far cheaper”

Helpful Report

Posted 5 months ago

Hi Hilary, I’m really sorry to hear about the delivery delay and the charge for sending the gift card. That isn’t the experience we want for you. I’ve flagged this with our delivery team and we’ll look into a more efficient option for future orders. If you’d like us to review this specific order and the delivery charge, please share your order number or confirmation email and we’ll investigate right away. You can also reach out via web chat or email for quicker assistance. Kind regards, Team Whistles

Posted 5 months ago

“Very pleased with the purchase”

Helpful Report

Posted 5 months ago

Hi Ann, Thank you for your lovely 5-star review. We’re so glad you’re very pleased with the purchase. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“Always good quality & the right shape but if I’m honest, I find the offer a little dull these days. Hope it goes back to being exciting and tempting!”

Helpful Report

Posted 5 months ago

Hi there, Thanks for taking the time to share your thoughts. We’re glad you like the quality and shape, but sorry to hear the offer feels dull lately. We’re always aiming to keep things exciting and tempting, and your feedback helps us improve. If you have ideas on what you’d like to see or pieces you miss, we’d love to hear them. We are updating our stock constantly, so please do keep an eye on the website. Kind regards, Team Whistles

Posted 3 months ago

“Beautifully made produced with a spectacular feminine design. Expensive but worth it!”

Helpful Report

Posted 5 months ago

Hi Katharine, Thank you for your lovely 5-star review. We’re thrilled you love the beautifully made piece and its spectacular feminine design, and that you feel it’s worth the investment. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“I have a few of whistles items and they have worn & lasted well. They are good quality. I usually buy from the store so I can get a fit that I like”

Helpful Report

Posted 5 months ago

Hi Andrea, Thank you for sharing your experience. We’re glad to hear the Whistles items wear well and that you’re happy with the quality and fit when you shop instore. We’ll be here if you’d like any assistance with sizing or recommendations. Kind regards, Team Whistles

Posted 3 months ago

“Usually excellent, on this occasion I missed the retun deadline and when I reachd out to customer services, I did not get a reply.”

Helpful Report

Posted 5 months ago

Hi Mariza, Thank you for taking the time to write to us. I’m sorry that you missed the return deadline and didn’t receive a reply from our team. I can see that we have since been in touch , please kindly reply to our email for us to assist you further. Kind regards, Team Whistles

Posted 3 months ago

“Slightly overpriced for quality and where they're made, however Whistles do have some really amazing pieces, so you have to find which items are worth investing in.”

Helpful Report

Posted 5 months ago

Hi there, Thank you for your lovely 5-star review. We’re glad you find some pieces amazing and that you feel there are items worth investing in. We’ll take your feedback on price into account. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“No issues with ordering or delivery as usual”

Helpful Report

Posted 5 months ago

Hi there, Thanks for the lovely feedback. We’re glad ordering and delivery went smoothly as usual. If you need anything else, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“Nice style but unfortunately didn’t fit ,”

Helpful Report

Posted 5 months ago

Hi Alison, Thank you for taking the time to share your feedback. We’re sorry the fit wasn’t right this time. If you’d like, we can help with sizing tips or suggest alternatives that might fit better. We’d love to help you find something you love. Kind regards, Team Whistles

Posted 3 months ago

“I have often purchased from Whistles and from other stores who stock Whistles.”

Helpful Report

Posted 5 months ago

Hi Verna, Thank you for your lovely 5-star review. We’re so glad you’ve enjoyed purchasing from Whistles and from other stores that stock us. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“Absolutely love it. Looks great, so soft and cosy.”

Helpful Report

Posted 5 months ago

Hi Sharon, Thank you for your lovely 5-star review. We’re so glad you love it and that you find it soft and cosy. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“Good design, well made and good quality fabrics.”

Helpful Report

Posted 5 months ago

Hi Lynne, Thank you for your lovely 5-star review. We’re so glad you’re happy with the good design of the Elasticated Waist Barrel Jean Denim and the workmanship and quality of the fabric. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“Great fit for me. Wardrobe classics with real style”

Helpful Report

Posted 5 months ago

Hi Ann, Thank you for your lovely 5-star review. We’re so glad you love the fit of your Edie Stripe Sleeveless Vest and that our wardrobe classics feel like real style for you. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“I absolutely love the v neck button front green cardigan that I purchased and would highly recommend it to others! The fit is great and the colour is beautiful, strong and vivid. However the reason I cannot give whistles 5 starts is due to their courier service evri - it took two purchases and one refund after weeks of waiting to get my cardigan. I also lost a pair of jeans I purchased as evri never delivered them and they then went out of stock. With no other courier option whistles aren’t really putting customer service as a top priority. Which is a shame as it was my go to shop for buying clothes - which I cannot deny, The clothes are beautiful. Would I buy from whistles online again? Probably not - there is better delivery and general security from John Lewis, selfridges etc.”

Helpful Report

Posted 5 months ago

Hi Arlene, Thank you for the lovely feedback on the cardigan – we’re really glad you love the fit and colour. We’re sorry to hear about the issues with Evri; that’s not what we want for our customers. We’re always looking into alternatives to improve delivery reliability and will raise your comments with the team. If there’s anything we can do to help with the current order or future purchases, please let us know. Kind regards, Team Whistles

Posted 3 months ago

“Speedy delivery and good returns”

Helpful Report

Posted 5 months ago

Hi Helen, Thank you for your lovely 5-star review. We’re so glad you found the delivery speedy and the returns process smooth. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“I was unable to purchase this item as it was out of stock!”

Helpful Report

Posted 5 months ago

Hi I’m really sorry you couldn’t purchase the item because it was out of stock. That isn’t the experience we want for you. If you’d like, I can help check current availability or suggest a similar item that’s in stock. If you have your order number or the item link, please share and we’ll look into options right away. You can also reach out via web chat or email for quicker assistance. Kind regards, Team Whistles

Posted 5 months ago

“A great company to deal with”

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Posted 5 months ago

Hi Samantha, Thank you for your lovely 5-star review. We’re so glad you had a great experience and found us easy to deal with. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

“Very Good Customer Service”

Helpful Report

Posted 5 months ago

Hi Antony, Thank you for your lovely 5-star review. We’re so glad you’re happy with the customer service. We look forward to welcoming you back soon! Kind regards, Team Whistles

Posted 5 months ago

“Online purchase is easy as are returns, a returns label is in your parcel so no qr codes to navigate. Clothes are always well made and true to size. Their shops are always well stocked and tidy. The staff are helpful and advise without being pushy.”

Helpful Report

Posted 5 months ago

Hi Patricia, Thank you for your lovely 5-star review. We’re so glad you found the online purchase and returns process easy, and that you’re happy with the fit and our in-store experience. We’ll pass your kind comments about our staff to the team. Warm regards, Team Whistles

Posted 5 months ago

“I love shopping online at Whistles. They always carry such lovely clothes.”

Helpful Report

Posted 5 months ago

Hi Louise, Thank you for your lovely 5-star review. We’re so glad you enjoy shopping with us and find our clothes lovely. We look forward to welcoming you back soon! Warm regards, Team Whistles

Posted 5 months ago

Whistles is rated 4.3 based on 1,971 reviews