Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,198 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Awaiting feedback from my poor customer experience”

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Posted 4 months ago

Good morning, We’re very sorry to hear about your experience and that you haven’t received feedback yet. This is not the level of service we aim to provide. Rest assured this will be looked into. Kind Regards - Whistles Customer Care

Posted 4 months ago

“Very reliable”

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Posted 4 months ago

“Disappointing!”

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Posted 4 months ago

Good morning, We’re very sorry to hear that your experience was disappointing. We take all feedback seriously and would like to understand what went wrong. Please contact our customer care team with more details so we can make this right. Kind Regards - Whistles Customer Care

Posted 4 months ago

“So nice to see a plain coloured dress for a change instead of patterned fabric and so stylish.”

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Posted 4 months ago

“Great company. Good service”

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Posted 4 months ago

“Cccccccccc”

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Posted 4 months ago

“Whistles are so on trend this A/W 25”

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Posted 4 months ago

“No thank you.”

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Posted 4 months ago

“DIABOLICAL CUSTOMER SUPPORT. I NEED A TEFUND BUT NOBOSY RESPONDING. DREADFUL SERVICE”

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Posted 4 months ago

Good morning, We’re very sorry to hear about your experience and the difficulty you’ve had reaching our customer service team. This certainly isn’t the level of support we aim to provide. Please accept our sincere apologies for the frustration caused. Kind Regards - Whistles Customer Care

Posted 4 months ago

“I’ve been a Whistles customer on & off for over a decade. Recent Quality Control needs attention. However this seasons Whistles is much better than recent years. Previously I thought they had lost their way a bit. Cheetah & animal prints have been ‘done to death’ in previous seasons. Hopefully the abundance of dresses with frills will also disappear. Tailored & edgy pieces, neutrals & luxe designs, fabrics etc are what is worth paying for & sets apart from the others if price point is correct”

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Posted 4 months ago

“Nice to treat myself to a couple of items of clothing every season. Always really good quality.”

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Posted 4 months ago

“Always stylish with a lot of character.”

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Posted 4 months ago

“Great customer service. I ordered online and the bag was delivered to a local shop within a few days. Excellent.”

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Posted 4 months ago

“Ordered in-store brilliant service. Been a Whistles customer for quite a few years, generally happy with products I've bought.”

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Posted 4 months ago

“Great all round company .”

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Posted 4 months ago

“Always great service and super clothes”

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Posted 4 months ago

“Unfortunately Whistles let this garment down as when the blouse arrived in a smallpackage it was crushed very badly in and around the arms and seams where it had been folded. I wonder how long it had been like this as the crushes did not come out when hung up and aired. I had to use my steam iron to get all of them out of the material. I think more care should be used both in storing and in wrapping and packaging the garment to be sent to its customers, possibly wrapping with more tissue paper might help.”

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Posted 4 months ago

Hi Ann, Thank you for letting us know. We’re sorry the garment arrived crushed and that it required ironing to remove the creases. We’ll pass your comments about packaging and care on to our team to help improve this. If you’d like assistance with a replacement or return, please contact webchat or support and we’ll help sort the best option for you. Kind regards, Team Whistles

Posted 1 month ago

“I wouldn’t buy knitwear from Whistles again.”

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Posted 4 months ago

Good morning, We’re sorry to hear that you were disappointed with your knitwear purchase. That’s certainly not the experience we want for our customers. We take great care in the quality and craftsmanship of our pieces, so we’d really like to understand what went wrong. Please contact our customer care team with more details so we can look into this and make it right for you. Whistles Customer Care

Posted 4 months ago

“You continue to create classic yet distinctive styles that fit so well anc make me feel good about myself when I wear them. Thank you Whistles!”

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Posted 4 months ago

“Went into the Whistles store in Clapham and the sales consultants were fabulous!!”

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Posted 4 months ago

Whistles is rated 4.2 based on 1,198 reviews