Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,455 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“The dress is gorgeous fits well material is lovely and it is very comfortable to wear. I bought the blue which I also this is gorgeous, so when I saw I could purchase the red one I couldn't wait to buy it. I bought it online as I did the blue one and from ordering to receiving the service was excellent. Thank you”

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Posted 5 months ago

“Whistles is my go to shop the quality and value for money is outstanding The shop is not ageist or sizeist very unique superfast deliveries and no quibbles on returns”

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Posted 5 months ago

“I bought the navy barrel leg linen trousers last summer and they were perfect. This year I ordered them in white. The linen was nowhere near the quality of the navy and very see thru. I returned them.”

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Posted 5 months ago

“Good selection of petite styles which is a great find for me”

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Posted 5 months ago

“Reliable store for nice items, although not as edgy as it used to be”

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Posted 5 months ago

“Gorgeous jacket, light-weight and casual but smart enough to wear with a dress as well jeans and trousers”

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Posted 5 months ago

“Generally good website. Easy to navigate and place order. I collected from store - easy. Return via store was dealt with quickly and pleasantly.”

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Posted 5 months ago

“Jumper arrived with security tag still attached! 😠 The only resolution, apparently was to return the jumper but if I wanted a replacement I had to buy it again! My refund did not include the delivery charge I paid and because I am in Scotland they would have charged AGAIN for delivery of another jumper 😡 As a regular buyer I am very annoyed! Cheap customer service! Cheap,second rate company. Will not buy again 🤨 Cheap Cheap Cheap !!!”

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Posted 5 months ago

Good morning Helen, Thank you for your feedback and for being a loyal Whistles customer. We’re truly sorry to hear about your experience — this is not the standard of service we aim to provide. We completely understand your frustration regarding the security tag, the returns process and the delivery charges. This is clearly not the experience we want for our customers. Please contact us via email at enquiries@whistles.co.uk so we can review this in detail and work towards putting this right for you. We’d really appreciate the opportunity to resolve this matter properly.

Posted 5 months ago

“Good quality clothing. Fast delivery. Classic styles that last.”

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Posted 5 months ago

“This was my first visit to a Whistles store. It was very welcoming and the staff were friendly and helpful. The choice and quality of products was excellent and although I didn't purchase the dress I tried on whilst there, I did come home and ordered online.”

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Posted 5 months ago

“Easy ordering process with prompt delivery.”

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Posted 5 months ago

“Quickly delivered and website easy to order from. Overall very happy.”

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Posted 5 months ago

“These came with a pull in the fabric by the knee which I noticed on the first wear and Whistles wouldn’t exchange as I had taken the tags off :(”

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Posted 5 months ago

Good morning Katie, Thank you for your feedback. We’re really sorry to hear about the issue you experienced with the fabric. Please get in touch with us via email, enquiries@whistles.co.uk, so we can look into this further and work towards a resolution for you. We’d be more than happy to assist.

Posted 5 months ago

“Love this sweatshirt well cut also got the joggers too a smart casual look wanted to look smart in a tracksuit a tailored casual look”

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Posted 5 months ago

“Disappointed with the sizing, larger cut than usual for a regular size 12”

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Posted 5 months ago

“Excellent on delivery and communications.”

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Posted 5 months ago

“Good quality and style”

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Posted 5 months ago

“I love Whistles clothes and service.”

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Posted 5 months ago

“Too long in the body despite it being petite”

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Posted 5 months ago

Hi Kim, We’re sorry to hear the item was too long in the body despite being a petite fit. We understand how frustrating it is when sizing doesn’t work as expected, especially when you’ve chosen a specific fit range. Your feedback is appreciated and will be shared with our team as we continue to review and refine our petite sizing. Thank you for taking the time to leave a review. Kind regards, Whistles Customer Care

Posted 5 months ago

“The jacket fits well apart from arms are too long and will need to be shortened”

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Posted 5 months ago

Whistles is rated 4.3 based on 2,455 reviews