Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,300 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Thank you”

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Posted 5 months ago

Hi Miss, Thanks for your review — we’re glad you found something to thank us for. If there’s anything more we can do, please let us know.

Posted 5 months ago

“Whistles were ok, i ordered next day delivery but it did not arrive on time, but after emailing them they refunded postage costs. I think they use Evri and they are not very quick in this area. Good jacket, looks nice with smart trousers or jeans, good price in Sale. I re-purchased petit size and found jacket length and sleeves good and I’m 5 ft 6 inches, I found regular size too big when originally ordered.”

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Posted 5 months ago

“Lovely bag. Great quality leather small but holds a lot! Highly recommended!”

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Posted 5 months ago

“Very good quality jacket,true to design.”

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Posted 5 months ago

Hi there, Thank you for your lovely feedback — we’re really pleased you’re happy with the jacket and that it’s true to design. If there’s ever anything more we can do to help, please don’t hesitate to reach out.

Posted 5 months ago

“Good quality”

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Posted 5 months ago

“Great services, very attentive and knowledgeable staff in the Covent Garden store. Highly recommend.”

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Posted 5 months ago

“Love this purse it is not too big or bulky but has enough compartments in for both cards and cash”

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Posted 5 months ago

“Smart casual and fashionable good quality reasonably priced clothes”

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Posted 5 months ago

“Beautiful quality”

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Posted 5 months ago

“My dresses arived promptly and nicely packed. Returns service very easy in store.”

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Posted 5 months ago

Hi Mary, Thank you for your lovely feedback! We’re really pleased to hear your dresses arrived promptly and were nicely packed. It’s also great to know you found the in-store returns process easy and convenient, that’s exactly the experience we aim to provide. We appreciate you taking the time to share your experience and hope to see you shop with us again soon! Kind regards, Whistles Customer Care

Posted 5 months ago

“Excellent company, quick refunds if necessary and good quality clothes.”

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Posted 5 months ago

Hi Kathy, Thanks for your feedback — we’re glad the refunds and quality met your expectations. If there’s anything we can do to make your next experience even better, please let us know.

Posted 5 months ago

“Good service”

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Posted 5 months ago

Hi Leigh, Thank you for your feedback — we’re glad you had good service. If there’s anything more we can do to improve your experience, please let us know.

Posted 5 months ago

“I ordered next day delivery and it arrived on time. Dress was well packaged and delivered nicely. Looks just like on the picture. Quality of material was nice.”

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Posted 5 months ago

“Love Whistles styles and customer service. Easy and quick to receive my order in the US.”

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Posted 5 months ago

“Very disappointed that the jumper I received had a big hole in it. Obviously not checked from a previous customer”

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Posted 5 months ago

Hi Katie, We’re really sorry to hear the jumper arrived with a hole. This isn’t the experience we want. Please share your order number and a photo of the issue so we can look into this further and raise this to our quality team. Kind regards, Team Whistles

Posted 5 months ago

“Prompt despatch; well packed and arrived as scheduled”

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Posted 5 months ago

Hello Helen, Thank you so much for the lovely feedback. We’re thrilled to hear your item arrived as scheduled and well packed. We appreciate your support and look forward to serving you again soon! Kind regards, Team Whistles

Posted 5 months ago

“Great shopping! One of my go-to shops”

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Posted 5 months ago

Hello Tracey, Thank you so much for the feedback. We’re delighted to be one of your go‑to shops. We appreciate your support and can’t wait to serve you again soon!

Posted 5 months ago

“Very nice cut trousers and lovely comfortable material Very impressive”

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Posted 5 months ago

Good afternoon Nasra, Thank you so much for your wonderful feedback. We are delighted to hear you love the cut and find the material so comfortable. We really appreciate your kind words and are thrilled to know you’re impressed.

Posted 5 months ago

“Great store with high quality and stylish clothes, with great delivery and returns”

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Posted 5 months ago

Hi Helena, Thank you so much for your fantastic review. We’re delighted you’re enjoying the high quality and stylish pieces, and that our delivery and returns met your expectations. We really appreciate your support and look forward to welcoming you back soon! Kind regards, Team Whistles

Posted 5 months ago

“A nice store with very helpful staff. My taste is mostly for 'smart casual' rather than dressy but I always like to look around and have had some very good purchases here, especially during their sales.”

Helpful Report

Posted 5 months ago

Hi Helen, Thank you so much for your kind words. We’re thrilled you enjoy shopping with us and that our staff could help you find great pieces, especially during sales. We look forward to welcoming you back soon. Kind regards, Team Whistles

Posted 5 months ago

Whistles is rated 4.3 based on 2,300 reviews