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Whistles Reviews

4.3 Rating 1,976 Reviews
83 %
of reviewers recommend Whistles
4.3
Based on 1,976 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Whistles Reviews
Anonymous
Anonymous  // 01/01/2019
Very helpful staff. I ordered online but collected in store.
Helpful Report
Posted 5 months ago
I really like whistles clothes they suit and fit me well
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Posted 5 months ago
Friendly and professional staff in stores.
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Posted 5 months ago
This is my first purchase from the site and very impressed with the site and efficiency of the service.
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Posted 5 months ago
I like the website and love the brand name. Shipping took a bit but I didn’t mind. I’d definitely purchase again from Whistles.
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Posted 5 months ago
Lovely for the summer, and for popping over shirts and t-shirts. Love the colour too!
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Posted 5 months ago
Always good quality, stylish and true to size
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Posted 5 months ago
Fantastic service and quality, but the small coat was enormous unfortunately
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Posted 5 months ago
Whistles is now my 'go to' shop and website for clothes. I love the styles which are not 'over designed'. The quality of the clothes is good. The ordering & returns process is trouble free - I enjoy visiting the retail shops and the sataff are friendly and coureous.
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Posted 5 months ago
First time shopping at Whistles and I am very satisfied with the experience
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Posted 5 months ago
Love buying whistles but will no longer purchase online as I was charged £20 postage to return dress. Ridiculous compared to other retailer’s online returns such as Boden, Mint Velvet, John Lewis, The White Company.
Helpful Report
Posted 5 months ago
Hi Kate, Thank you for your feedback. We’re sorry to hear you were charged £20 for the return postage. That isn’t the experience we aim for. We’ll take your comments on board and review our returns costs and policies. If you’d like us to look into this specific order or discuss possible options, Please contact us directly and we will be more than happy to help. Kind regards, Team Whistles
Posted 3 months ago
Excellent quality clothes and extremely courteous and helpful customer services
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Posted 5 months ago
I'm sure the sunglasses are nice but Whistles sent me an empty box!
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Posted 5 months ago
Hi there, I’m really sorry to hear that you received an empty box. This isn’t the experience we want for our customers at all. Could you please get in contact with our customer care team and we will be sure to rectify this ASAP.
Posted 5 months ago
Quick delivery, so pleased with my purchase it’s a beautiful dress and fits really well. I can’t wait to wear it
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Posted 5 months ago
Good service
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Posted 5 months ago
Great service. Brought item online but too big. Returned to store and sales assistant very helpfully assisted with sourcing the right size for me.
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Posted 5 months ago
Love my local Whistles Store. The girls manage the shop brilliantly. Luckily the ladies have worked in the store sometime and know their regular customers and are always very obliging.
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Posted 5 months ago
Normally great but they have the occasional miss.
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Posted 5 months ago
Aways great quality clothing/fabrics and excellent customer service from Whistles. Thank you.
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Posted 5 months ago
This company is proffessional and the staff are cordial also. Always very pleased with their serivce. Would always go to Whistles, lovely clothes. Thank you.
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Posted 5 months ago
Whistles is rated 4.3 based on 1,976 reviews