Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,455 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Ordered a couple of wool tanks, which are beautiful. Arrived quickly, had to return as too big and refund was swift too which is something I value. Spot on Whistles”

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Posted 6 months ago

Hi Paula, We’re so glad you loved the wool tanks and that the delivery was quick. Sorry the size didn’t work this time, but great to hear the refund was swift. Thank you for taking the time to share your feedback and for being a valued customer. Kind regards, Team Whistles

Posted 6 months ago

“Lovely colour and style”

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Posted 6 months ago

Hi there, We’re thrilled you love the colour and style. Thanks for taking the time to share your feedback, we really appreciate it! Kind regards, Team Whistles

Posted 6 months ago

“Excellent website easy to filter options, order process easy and straightforward.”

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Posted 6 months ago

Good afternoon Catherine, Thank you for your feedback. We’re delighted to hear you found the Whistles website easy to use, from filtering options to placing your order. It’s great to know our customers enjoy shopping with us and we really appreciate you taking the time to share your experience.

Posted 6 months ago

“I love the proportions of this dress. I can dress up I’d down. A very classic summer dress.”

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Posted 6 months ago

Hello Elaine, Thank you for your review. We’re delighted to hear you love the shape of the dress and its versatility. It’s great to know you find it easy to dress up or down, making it a timeless choice for summer. I hope that you love wearing it!

Posted 6 months ago

“I shop at Whistles because I am always impressed with the high quality.”

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Posted 6 months ago

Hi there, Thank you so much for taking the time to leave us your feedback. We’re delighted to hear that you love the quality of our products. Your comments have been shared with the team and are greatly appreciated.

Posted 6 months ago

“Very poor experience on this occasion!”

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Posted 6 months ago

Good morning Susan, We’re very sorry to hear about your recent experience and appreciate you taking the time to raise this with us directly. We understand your concerns and are currently looking into what happened so we can address it properly. This is not the level of service we aim to provide, and we’re committed to making improvements based on your feedback.

Posted 6 months ago

“Lovely light cotton. Casual but stylish. More cotton long sleeved t-shirts please!”

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Posted 6 months ago

Hi Moya, We’re so glad you’re enjoying the light cotton and that you find it casual yet stylish. Thanks for the lovely feedback and for suggesting more cotton long-sleeved T-shirts, we’ll pass this feedback along! Kind regards, Team Whistles

Posted 6 months ago

“Style-wise it's fabulous - soft and elegant ,it hangs beautifully. The only negative is that it did arrive creased but happily with a press cloth and a steam iron and patience, all the creases came out.”

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Posted 6 months ago

“I didn’t received the item.”

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Posted 6 months ago

Hi there, We’re very sorry that you didn’t receive your item. Unfortunately, this order had to be cancelled due to unexpected stock availability issues, and we apologise for any inconvenience or disappointment caused. We understand how frustrating this can be and are working to improve our stock management to prevent this happening again. Thank you for your understanding.

Posted 6 months ago

“Great service from Whistles.”

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Posted 6 months ago

Hi Audrey, We’re glad to hear you had great service from Whistles. Thank you for taking the time to leave feedback, we really value you as our customer! Kind regards, Team Whistles

Posted 6 months ago

“Easy to order and quick delivery . I ordered the item to be delivered on a specific date and they arrived on the day.”

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Posted 6 months ago

“Great service and quick delivery”

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Posted 6 months ago

Hi there, We’re really glad to hear you enjoyed the great service and quick delivery. Thanks so much for taking the time to leave your feedback! Kind regards, Team Whistles

Posted 6 months ago

“Very happy with quality and punctual service”

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Posted 6 months ago

Hi Katherine, We’re glad to hear you’re happy with the quality and punctual service. Thank you for taking the time to leave feedback. Kind regards, Team Whistles

Posted 6 months ago

“Stylish clothes.”

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Posted 6 months ago

Hi Tina, We’re so glad you’re enjoying the stylish clothes. Thank you for taking the time to share your feedback. Kind regards, Team Whistles

Posted 6 months ago

“Absolutely love this jumpsuit. Have dressed it up or down depending on different belts. Quite short so needs to be worn with low shoes.”

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Posted 6 months ago

“Perfect jacket for the spring & chilly days in summer.”

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Posted 6 months ago

“Ordered this for my Dad to give to my mum as 75th birthday gift. I ordered black. I didn’t open it - my mum did! Luckily she was over the moon it was brown! But that was not the colour I ordered!”

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Posted 6 months ago

Hi Hayley, Thank you for letting us know. I’m really sorry that the colour you received didn’t match the order and that the gift wasn’t as expected. We understand how disappointing this can be. Kind regards, Team Whistles

Posted 6 months ago

“Item did not arrive and I'm still awaiting a refund over 2 weeks later”

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Posted 6 months ago

Good morning, I am really sorry to hear that your item didn’t arrive and that you are still awaiting a refund after over two weeks. I appreciate how frustrating this must be, and I apologise for the delay. Please contact us at enquiries@whistles.co.uk with your order number if you haven’t already and we’ll look into this for you as a priority and work to get it resolved as quickly as possible.

Posted 6 months ago

“Great quality, beautiful clothes”

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Posted 6 months ago

“Have numerous Whistles items, love them.”

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Posted 6 months ago

Whistles is rated 4.3 based on 2,455 reviews