Whistles Reviews

Name: Whistles
Rating: 4.24

4.2 Rating 1,199 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,199 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Will never shop here again”

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Posted 4 months ago

Thank you for your honest review, Susan. We’re truly sorry to hear about your experience and understand your frustration. Your feedback is so important to us, and we’d love the chance to improve and regain your trust. If you have any specific concerns, please reach out to us directly through the link below. https://www.whistles.com/here-to-help/contact-us.html

Posted 4 months ago

“I ordered and they never arrived. Sad.”

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Posted 4 months ago

Thank you for your review, Elizabeth. We sincerely apologise for the inconvenience you've experienced with your order not arriving. We understand how disappointing this can be, we can see that this has since been handled and resolved for you already. We will make sure to have your next order with us ready to go!

Posted 4 months ago

“Great generally”

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Posted 4 months ago

“Bought two lovely items- very stylish, timeless and well made at a reasonable price. Love the clothes coming from Whistles at the moment, especially the push for more sustainable materials.”

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Posted 4 months ago

“Staff really helpful ,even when rushed off their feet.”

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Posted 4 months ago

“Some lovely stylish pieces and the petite range is fab”

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Posted 4 months ago

“Prompt delivery , beautifully packaged”

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Posted 4 months ago

“Recommended”

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Posted 4 months ago

“Kingston store. Lovely staff. Helpful and nice.”

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Posted 4 months ago

“I have not visited a Whistles shop in years”

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Posted 4 months ago

Hi Sue, Thanks for sharing your thoughts. If there’s anything you’d like from Whistles now, or any help with a return, exchange, or online/store options, we’re happy to assist.

Posted 1 month ago

“Great service”

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Posted 4 months ago

“Happy with this purchase but otherwise haven’t bought anything from whistles for a long time”

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Posted 4 months ago

“Great clothes. Stylish but comfortable.”

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Posted 4 months ago

“Disappointed that an item I paid for over a week ago has still not been delivered. Unable to speak to anyone, phone lines cut off after 10 minutes. I paid extra for next day delivery. Very disappointing”

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Posted 4 months ago

Thank you for your review, Anne. We’re incredibly sorry to hear about the delay with your order and understand how frustrating it can be when expectations aren’t met. We aim to provide the best service possible, and your experience is extremely important to us. It looks like our lovely Customer Care Team have resolved this for you today. We look forward to making sure your next purchase with us is a better one.

Posted 4 months ago

“Usually brilliant but these sweaters left much to be desired!”

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Posted 4 months ago

“Good range of clothing. Good quality. Easy ordering and good delivery.”

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Posted 4 months ago

“Love Whistles garments - not the cheapest but they so much style.”

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Posted 4 months ago

“Love shopping with whistles as they’re always doing offers.”

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Posted 4 months ago

“Good quality for the price point”

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Posted 4 months ago

“Always fast delivery and easy return. Good quality and fit even though I am petite.”

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Posted 4 months ago

Whistles is rated 4.2 based on 1,199 reviews