Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,300 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,300 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Help on chat really quick and good. Seamless service and I ended up with a dress i love!”

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Posted 6 months ago

“I am really happy with all my orders and great service from Whistles thank you”

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Posted 6 months ago

“Always loved whistles and some lovely new launches”

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Posted 6 months ago

Hi there, Thank you so much for your kind words. We’re thrilled you’re enjoying our new launches and look forward to bringing you more you’ll love. If there’s anything you’d like to see or any way we can help, just let us know. Kind regards, Team Whistles

Posted 5 months ago

“Great customer service”

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Posted 6 months ago

“Great quality, exactly as described and colour perfect . Efficient courier service with product well boxed. Cannot fault recommend 💯”

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Posted 6 months ago

“Excellent products,prompt delivery. I find much to tempt. Definitely recommend.”

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Posted 6 months ago

“Excellent service quick delivery”

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Posted 6 months ago

“Great products, very quick delivery”

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Posted 6 months ago

“I have the brown version in a size XS which fits me perfectly (UK8, 5’4”) but the cream version was much bigger in size XS. Over 2” longer in the body and sleeves, and also wider in the body.”

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Posted 6 months ago

Hi Ella, Thank you for your detailed feedback — we’re really sorry to hear about the inconsistency between the brown and cream versions. That’s certainly not the experience we want for our customers, especially when you’ve found a great fit in one colour. We’ll make sure to share this with our product team to look into the sizing differences across colours. We really appreciate you highlighting the specific measurements, as it helps us improve accuracy. If you’d like, we’d be happy to help check sizing details on other items before you purchase.

Posted 5 months ago

“Good variety but please have more slimmer shape clothes!”

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Posted 6 months ago

Hi Heather, Thanks for letting us know. We understand you’d like slimmer shape options and we’ve noted your feedback for review with our product team. If you’d like any help with alternatives or sizing guidance for future orders, please let us know, our email address is enquiries@whistles.co.uk. Kind regards, Team Whistles

Posted 5 months ago

“Evri was very delayed delivering my parcel but Whistles did notice the lack of communication from the courier and intervened to get the parcel delivered. This customer service intervention was greatly appreciated.”

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Posted 6 months ago

Hi Katharine, Thank you for your feedback — we’re really glad Whistles could intervene and help get your parcel delivered. If there’s ever anything more we can do to assist, please let us know.

Posted 5 months ago

“I was advised that you could not locate the item so s refund was issued through Klarna. I did not receive my next day postage back (£5.99) I tried speaking with customer service but no one to assist me. Very disappointed My wardrobe is full of Whistles clothes but let down on this occasions”

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Posted 6 months ago

Hi Lynne, Sorry to hear about the issue with your refund and shipping cost. We’d like to look into this and get it resolved for you as quickly as possible. Please share your order number and any relevant details (refund reference, the item, and the shipping charge), and we’ll investigate with Klarna and our team right away. Kind regards, Team Whistles

Posted 5 months ago

“very stylish clothes delivered promptly”

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Posted 6 months ago

“This shirt was great , I have one in white too.”

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Posted 6 months ago

“The jacket has longer sleeves than the usual size 8 and is also looser fitting. I have returned it.”

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Posted 6 months ago

Good afternoon, Thank you for taking the time to share your feedback. I’m sorry to hear that the jacket’s fit wasn’t quite right for you, particularly the longer sleeves and looser shape than expected in your usual size. I completely understand how frustrating this can be. Kind regards, Team Whistles

Posted 6 months ago

“Felt very utilitarian”

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Posted 6 months ago

Hi there, Thanks for your feedback — we’re sorry it felt utilitarian. If you’d like, we can suggest pieces with more design detail or styling tips to elevate it. If you’re after alternatives, we’re happy to help find something that better suits your style.

Posted 5 months ago

“Beautiful jacket,very good quality, oversized (sized down!) but lovely fit”

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Posted 6 months ago

“Great company, lots of choice, mostly happy with purchases”

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Posted 6 months ago

“Love Whistles clothes. When ordering on-line the items always arrive in good time and are packaged nicely in eco friendly packaging”

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Posted 6 months ago

“Gorgeous jumpsuit, great price in the sale. Fits really well beautifully made”

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Posted 6 months ago

Whistles is rated 4.3 based on 2,300 reviews