Whistles Reviews

Name: Whistles
Rating: 4.24

4.2 Rating 1,205 Reviews

81 %

of reviewers recommend Whistles

4.2

Based on 1,205 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I have been a Whistles customer for many years and still have several favourite pieces in my wardrobe which have come from Whistles over those many years.”

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Posted 4 months ago

“Avoid purchasing online. Beautiful garments in store.”

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Posted 4 months ago

Thank you for taking the time to share your experience with us. We’re thrilled to hear that you find our garments beautiful. We would love to understand better what issues you encountered so that we can work on improving our online shopping experience. Your feedback is invaluable to us, and we want to ensure that every aspect of our service meets your expectations. Please contact us here: https://www.whistles.com/here-to-help/contact-us.html

Posted 4 months ago

“The delivery charge was expensive and order took a week to arrive. I could have ordered from a certain department store and received the following day without a delivery charge! I will not order from Whistles website again.”

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Posted 4 months ago

Thank you for your feedback, Catherine. We're genuinely sorry to hear about your experience with our delivery service. We understand that fast and cost-effective delivery is important, and your comments are important to us. We can see that you have reached out to our fantastic Customer Care Team already, but if you need any further assistance, please reach out again.

Posted 4 months ago

“Always helpful. A great organisation!”

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Posted 4 months ago

“Good selection of what is in fashion”

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Posted 4 months ago

“a fave for knitwear especially”

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Posted 4 months ago

“I love shopping at Whistles. It goes back many years. There’s still a great selection of clothing and accessories to choose from. Shopping online has been a good experience. Its swiftness is convenient and easy to return items if needed. All items are nicely packaged and eco friendly.”

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Posted 4 months ago

“Good quality, stylish clothes and a good customer service.”

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Posted 4 months ago

“My go to shop for everything shoes, boots, bags & clothes even my accessories I find the quality is superior To some other outlets and am never disappointed even when returning THANKYOU”

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Posted 4 months ago

“Better experience than last time when my order was cancelled”

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Posted 4 months ago

“All good - prices are always on the up & sale items aren't reduced much, if they are on the website for a couple of years #crazy Good prompt service from Whistles I did contact customer service via the email option on the sight but the response took days - too slow”

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Posted 4 months ago

“Always the best”

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Posted 4 months ago

“Great company, expensive but the designs are lovely. Would like more natural materials”

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Posted 4 months ago

“Love Whistles always find there is something every season that fits into my wardrobe”

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Posted 4 months ago

“Always a nice shopping experience”

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Posted 4 months ago

Hi there, Thank you for your lovely 4-star review. We’re glad you had a nice shopping experience, and we look forward to welcoming you back soon!

Posted 1 month ago

“Whistles are very good, I have never had any problems with online orders.”

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Posted 4 months ago

“Delivery was on time and everything was jand very smoothly nonprovlems at all”

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Posted 4 months ago

“This was my first online order. The order was processed quickly and arrived in good time. The coat was well packed.”

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Posted 4 months ago

“I feel that Whistles is a good place to buy reasonably priced clothes!”

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Posted 4 months ago

“always find something to buy from Whistles, their styling and quality is great for the price point! The staff in the shops are brilliant. and the online service is very good.”

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Posted 4 months ago

Hi Susan, Thank you so much for sharing your kind words. We’re thrilled to hear you love our styling, quality, and value, and that our team and online service haven’t let you down. We really appreciate you taking the time to let us know. We look forward to you shopping with us again soon. Whistles Customer Care

Posted 2 months ago

Whistles is rated 4.2 based on 1,205 reviews