Whistles Reviews

Name: Whistles
Rating: 4.24

4.2 Rating 1,206 Reviews

81 %

of reviewers recommend Whistles

4.2

Based on 1,206 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“always find something to buy from Whistles, their styling and quality is great for the price point! The staff in the shops are brilliant. and the online service is very good.”

Helpful Report

Posted 4 months ago

Hi Susan, Thank you so much for sharing your kind words. We’re thrilled to hear you love our styling, quality, and value, and that our team and online service haven’t let you down. We really appreciate you taking the time to let us know. We look forward to you shopping with us again soon. Whistles Customer Care

Posted 2 months ago

“Timeless elegance”

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Posted 4 months ago

Hi Louise, Thank you so much for your lovely feedback. We’re thrilled you find the piece timelessly elegant and appreciate you taking the time to share your thoughts with us. Whistles Customer Care

Posted 2 months ago

“Great service and speedy delivery”

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Posted 4 months ago

Hi there, Thank you so much for your kind words. We’re really glad you had great service and speedy delivery. We appreciate you taking the time to share this with us. Kind regards, Whistles Customer Care

Posted 2 months ago

“Whistles are a top notch company, the website is really user friendly, goods arrive promtly, a 10 out of 10 from me.”

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Posted 4 months ago

Hi Karen, Thank you so much for your wonderful review. We’re thrilled you’re happy with Whistles and that the website was easy to use and delivery was prompt. We really appreciate you taking the time to share this with us. Kind regards, Whistles Customer Care

Posted 2 months ago

“Took a while for the order to arrive as the delivery company said there was a delay and delivery box was damaged”

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Posted 4 months ago

“Generally a great shop.”

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Posted 4 months ago

Hi there, Thank you for your lovely review. We’re thrilled you had a great experience at Whistles. If there’s anything else we can help with, please don’t hesitate to reach out. Kind regards, Whistles Customer Care

Posted 2 months ago

“Dissapointed - description of dress was misleading, fairly expensive for what it was.”

Helpful Report

Posted 4 months ago

Hi there, Sorry to hear the dress description didn’t meet your expectations and that you found it expensive for what it was. We’ve noted your feedback to help improve our product descriptions and value for money. If you need any help please do reach out to us via webchat or email.

Posted 1 month ago

“Great delivery and easy return. Minimal packaging too, which is a bonus!”

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Posted 4 months ago

Hi Sarah, Thank you so much for your lovely feedback. We’re glad you found delivery easy and appreciated the minimal packaging. We look forward to welcoming you back soon! Whistles Customer Care

Posted 2 months ago

“Very quick delivery, easy return process. Good quality clothes”

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Posted 4 months ago

Hi there, Thank you so much for your lovely feedback. We’re really glad to hear you found delivery quick, returns easy, and that you’re happy with the quality of your clothes. We truly appreciate you taking the time to share this with us. Kind regards, Whistles Customer Care

Posted 2 months ago

“I have bought several items from whistles lately and they have been over priced! small holes have appeared in the fabric and a white ribbed top has bobbled around the arm pit, not the quality it used to be.”

Helpful Report

Posted 4 months ago

Thanks for sharing your thoughts. We’re sorry to hear that some of your recent items haven’t lived up to the quality you expect from us. At Whistles, we pride ourselves on using quality fabrics and careful craftsmanship, and your feedback has been passed on to our team to help us keep improving.

Posted 4 months ago

“The quality of the boots is perfect, the price is high but worth it.”

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Posted 4 months ago

“Excellent customer service and good products. Whistles are very good at modern classics.”

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Posted 4 months ago

Hi Rachel, Thank you so much for your kind words. We’re delighted you’re enjoying our customer service and the modern classics we offer. We really appreciate you taking the time to share this with us. Kind regards, Team Whistles

Posted 2 months ago

“Attentive assistants. Expensive. Sizes rather big”

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Posted 4 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear the item didn’t meet expectations and that the sizing felt large. Your comments have been passed to our team to help improve future fits. If you’d like, you can return or exchange for a different size or style. Please contact webchat or support so we can assist you with the best option. Kind regards, Team Whistles

Posted 1 month ago

“I do like Whistles - their clothes are very good quality and the styles simply make me look good. Customer service is also very good. Ordering is easy, purchases arrive swiftly and on time. I did once have an order that went missing but it was dealt with very well.”

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Posted 4 months ago

Hi Liz, Thank you so much for your lovely review. We’re thrilled you’re happy with the quality, styles, and service, and glad the missing order was resolved smoothly. We appreciate you taking the time to share your experience and look forward to welcoming you back soon. Kind regards, Whistles Customer Care

Posted 2 months ago

“Quality stylish chic clothing”

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Posted 4 months ago

Hi Lynn, Thank you for the wonderful 5 star review. We're so glad you love the quality and chic style. We look forward to welcoming you back soon. Kind regards, Whistles Customer Care

Posted 2 months ago

“You must put the correct Colour on your site my sweater was not rose colour.”

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Posted 4 months ago

I'm sorry to hear that the wrong colour was sent Mandy. Please reach out to our customer care team so they can help: https://www.whistles.com/here-to-help/contact-us.html

Posted 4 months ago

“Lots of their clothes look great on the models yet the fit and quality is often poor”

Helpful Report

Posted 4 months ago

Thanks for sharing your feedback. We’re sorry to hear some pieces haven’t been the right fit for you. We take great pride in the quality, design, and craftsmanship of our collections, from the fabrics we choose to the attention to detail in every piece and we’re pleased that many of our customers enjoy and value this.

Posted 4 months ago

“One of my favourite shops. The staff are lovely and the quality is generally very good.”

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Posted 4 months ago

Hi there, Thank you so much for your lovely feedback. We’re thrilled to hear you think of us as one of your favourite shops and that you appreciate our staff and the quality. We’ll pass your kind words on to the team. We look forward to welcoming you back soon. Whistles Customer Care

Posted 2 months ago

“Lovely clothes. Always a little different, bit pricey perhaps, but nice quality.”

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Posted 4 months ago

“Whistles are my go-to for quality, classic styled clothes with a modern edge and understated look that can span a wide range of lifestyle events and uses; the quality of clothing is dependable and consistent”

Helpful Report

Posted 4 months ago

Hi there, Thank you so much for sharing your kind words. We’re thrilled you find Whistles to be a reliable go-to for quality, classic styles with a modern edge. It means a lot to us that our pieces fit your lifestyle across different occasions. We truly appreciate you choosing Whistles and look forward to welcoming you back soon. Whistles Customer Care

Posted 2 months ago

Whistles is rated 4.2 based on 1,206 reviews