Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.31

4.3 Rating 1,976 Reviews

83 %

of reviewers recommend Whistles

4.3

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First purchase and a good experience.”

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Posted 6 months ago

“Perfect for my fit - not tight- would recommend.”

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Posted 6 months ago

“Usual high quality from Whistles”

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Posted 6 months ago

“The dress arrived badly damaged so feel my delivery charge should have been refunded on returning.”

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Posted 6 months ago

Hi Fiona, I’m really sorry to hear the dress arrived damaged and that you’d like the delivery charge refunded on return. We can sort this for you. Could you please share your order number and a quick photo of the damage? We’ll arrange a refund of the delivery charge on return or discuss a replacement if you’d prefer. Kind regards, Team Whistles

Posted 5 months ago

“I ordered this in the sale. It arrived but had a hole in the neck and was badly wrapped- looked as though it had been returned and sent straight out again.”

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Posted 6 months ago

Hi there, I’m really sorry to hear your item arrived with a hole and was poorly wrapped. That’s not the standard we aim for, and I can understand your disappointment. Please could you contact us with your order number and, if possible, a quick photo of the issue? We’ll arrange a replacement or a refund as you prefer. Kind regards, Team Whistles Kind regards, Team Whistles

Posted 5 months ago

“Lovely product , fast delivery . Very happy with my purchase”

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Posted 6 months ago

“Staff at Muswell Hill branch extremely pleasant and helpful”

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Posted 6 months ago

Hi there, Thank you for your lovely feedback. We’re delighted that the Muswell Hill team were extremely pleasant and helpful. We’ll pass your kind words to them. We look forward to welcoming you back soon. Kind regards, Team Whistles

Posted 3 months ago

“Can be a bit hit and miss style wise but when they get it right they definitely get it right”

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Posted 6 months ago

Hi Lesley, Thank you for sharing your feedback. We’re glad that when we get it right, we nail it, and we’ll keep working to improve the rest of the time too. If you ever want to share more details or have any questions, we’re here to help. Kind regards, Team Whistles

Posted 3 months ago

“I am still waiting for my order so no idea if I like them or not.”

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Posted 6 months ago

Hi Effie, I’m really sorry you’re waiting for your order. Please could you share your order number via email, so we can check the status with our team and provide you with an update as soon as possible? If there’s any issue, we’ll help resolve it promptly. Kind regards, Whistles Customer Care

Posted 5 months ago

“Fast delivery and nice jumper”

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Posted 6 months ago

“I love whistles but would not recommend the top I bought which is what I thought I was reviewing. Was very small.”

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Posted 6 months ago

Hi there, Thank you for taking the time to leave feedback. We're glad you love Whistles overall, and we're sorry the top you bought was too small. If you'd like to exchange for a different size or style, we can help. Please let us know your order number and preferred size, and we'll assist with an exchange or return. Kind regards, Team Whistles

Posted 3 months ago

“Always prompt with delivery and no hidden costs.”

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Posted 6 months ago

“Still a favourite go to brand, shame so many stores have closed though as I prefer trying things on and also used to find the free delivery to store a good option”

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Posted 6 months ago

“promt delivery”

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Posted 6 months ago

“Gorgeous dress would work in a lot of venues”

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Posted 6 months ago

“Very efficient ! I had to turn another coat and it was very quick to respond and refund. This one is a perfect fit.”

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Posted 6 months ago

“This was my first order and the experience went beyond my expectations”

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Posted 6 months ago

“Beautiful coat just what I was looking for. Colour, cut and fit perfect. I’m normally a size 8 but got the size 4 coat as oversized style. Goes with formal or casual wear. Delivery was quick and well packaged and protected”

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Posted 6 months ago

“Great sillouette. So happy with these jeans. I have never bought multiples, until now.”

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Posted 6 months ago

“The blouse I received was a complete creased mess,I had to take it to a dry cleaners to take out creases then it was beautiful. Hangs on my body really well,fit is perfect. But if this is an example of what is sent out I won't be ordering again,and if I'd paid full price I would have returned immediately.”

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Posted 6 months ago

Hi Pamela, Thank you for your feedback. We’re glad the fit was perfect, but we’re sorry the blouse arrived creased. This isn’t up to our standard. We’ll review packaging and fabric care to improve things. If you’d like, we can arrange a replacement or refund. Please share your order number and whether you’d prefer an exchange or a refund. Kind regards, Team Whistles

Posted 3 months ago

Whistles is rated 4.3 based on 1,976 reviews