Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,455 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Good dress and great delivery”

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Posted 6 months ago

“Great Company have used before always helpful”

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Posted 6 months ago

“lovely clothes and helpful team members”

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Posted 6 months ago

“This is a first time purchase via Whistles website. I highly recommend the quality of their service.”

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Posted 6 months ago

“Stylish and good choice of clothes.”

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Posted 6 months ago

“Mooi kwaliteit”

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Posted 6 months ago

“Easy to order good quality clothing”

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Posted 6 months ago

Hi Pauline, We’re glad to hear you found the ordering process easy and the clothing to be of good quality. Thank you so much for taking the time to leave the feedback. We really value you as our customer! Kind regards, Team Whistles

Posted 6 months ago

“Lovely dress. Good quality and very prompt delivery.”

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Posted 6 months ago

Hi Sarah, We’re so pleased you found the dress lovely, with good quality and prompt delivery. Thank you for taking the time to leave feedback, we really value you as our customer. Kind regards, Team Whistles

Posted 6 months ago

“Good quality. Quick service. Very happy.”

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Posted 6 months ago

Hi Jolanta, We’re delighted you’re happy with the quality and our quick service. Thank you for taking the time to share your review, we really appreciate you! Thank you for choosing Whistles. Kind regards, Team Whistles

Posted 6 months ago

“Just didn’t suit me. Frumpy & matronly on me.”

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Posted 6 months ago

Hi Chithraa, I’m sorry the item didn’t suit you. We appreciate your feedback and will keep it in mind for future designs. If you’d like help finding alternatives, I’m happy to assist. Kind regards, Team Whistles

Posted 6 months ago

“Love Whistles style and products. I also appreciated the customer service as I received a different colour than I ordered, but I loved the jacket in the colour that came. They were really good about it.”

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Posted 6 months ago

Hi Heather, We’re delighted you love the Whistles style and products, and we’re glad our team could resolve the colour mix-up to your satisfaction. Thank you for sharing your kind feedback. Kind regards, Team Whistles

Posted 6 months ago

“Good, occasionally overpriced”

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Posted 6 months ago

“Unfortunately I had to return this dress as it was very small for the size ordered”

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Posted 6 months ago

Hi Ann, Thank you for your feedback. I’m sorry to hear the dress ran small for the size you ordered. We understand how frustrating that can be and appreciate you letting us know. If you’d like, we can help with an exchange for a different size or assist with a return. Kind regards, Team Whistles

Posted 6 months ago

“Great styled linen trousers These are the third pair of these trousers I have brought Purchased the natural and navy last summer and a brown pair recently . Love the colour option and the petite length is perfect , at 5ft I still find petite can be still too long , but these are just right”

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Posted 6 months ago

Hi Elizabeth, We’re so pleased these trousers are a perfect fit and that you love the colour options and petite length. Thank you for taking the time to share your experience, we really appreciate it! Kind regards, Team Whistles

Posted 6 months ago

“The trousers were beautiful. Unfortunately I needed to return it because it wasn’t a good fit even though it was my size and although I was really excited to try it on, it just didn’t look right.”

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Posted 6 months ago

Hi Zaib, Thank you for your feedback — I’m really glad to hear you loved the trousers, though I’m sorry they didn’t quite fit as expected. That’s always disappointing, especially when you were excited to try them on. We really appreciate you taking the time to share your experience, and we hope you’ll find something that suits you perfectly next time.

Posted 6 months ago

“Beautiful jumper and it is so versatile.”

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Posted 6 months ago

Hi Bettina, We’re so glad you love the jumper and find it versatile. Thank you for taking the time to share your feedback, we really value you as our customer. Thank you for choosing Whistles! Kind regards, Team Whistles

Posted 6 months ago

“The dress was fine I have waited 25 days for a refund”

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Posted 6 months ago

Hi Margaret, I’m really sorry it took so long for your refund to come through — I completely understand how frustrating that must have been. I’m glad to see it’s been sorted now, and I appreciate your patience. Please let me know if there’s anything else I can help with.

Posted 6 months ago

“The dress that I ordered on 13 April actually never left your warehouse and so I never received the dress. I am currently still chasing your response and a refund for a dress that never even left your premises. DEFINITELY NOT IMPRESSED AND WILL NEVER ORDER FROM WHISTLES AGAIN.”

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Posted 6 months ago

Hi Carolyn, I’m really sorry to hear about this and can understand how frustrating it must be. This isn’t the experience we aim for. I’d like to look into your order, confirm why the dress didn’t leave our warehouse, and get your refund processed as quickly as possible. Please could you share your order number and any relevant details? We’ll investigate straight away and keep you updated. Kind regards, Team Whistles

Posted 6 months ago

“Good selection quick delivery”

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Posted 6 months ago

Hi Pamela, We’re thrilled you’re happy with the good selection and quick delivery. Thanks so much for sharing your feedback, we really value you as our customer! Kind regards, Team Whistles

Posted 6 months ago

“Returned item. Still waiting for a refund 4weeks later!”

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Posted 6 months ago

Hi Cecilia, I’m really sorry this is taking so long—4 weeks without a refund isn’t acceptable. I’ll look into this right away and push to get your refund processed as quickly as possible. Could you share your order number and the email used for the order so I can locate it and update you? Kind regards, Team Whistles

Posted 6 months ago

Whistles is rated 4.3 based on 2,455 reviews