Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,455 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not visited a Whistles shop in years”

Helpful Report

Posted 1 year ago

Hi Sue, Thanks for sharing your thoughts. If there’s anything you’d like from Whistles now, or any help with a return, exchange, or online/store options, we’re happy to assist.

Posted 8 months ago

“Not surehow long i takes to receive a refund - item was returned on the 24/10/25”

Helpful Report

Posted 1 year ago

Hi Anne, Thanks for letting us know. I’m sorry about the delay in your refund. I'm glad to see the refund was processed on the 30th. For future reference we advise to allow up to 14 working days for refunds to be delivered back to us and processed.

Posted 8 months ago

“Dissapointed - description of dress was misleading, fairly expensive for what it was.”

Helpful Report

Posted 1 year ago

Hi there, Sorry to hear the dress description didn’t meet your expectations and that you found it expensive for what it was. We’ve noted your feedback to help improve our product descriptions and value for money. If you need any help please do reach out to us via webchat or email.

Posted 8 months ago

“Attentive assistants. Expensive. Sizes rather big”

Helpful Report

Posted 1 year ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear the item didn’t meet expectations and that the sizing felt large. Your comments have been passed to our team to help improve future fits. If you’d like, you can return or exchange for a different size or style. Please contact webchat or support so we can assist you with the best option. Kind regards, Team Whistles

Posted 8 months ago

“I really like Whistles, nice items and good quality, but ordering from Europe during sale is a bit of a gamble as, apparently the stock info on the website is different from the actual stock. It would be nice if that could be fixed. Also. It would be nice to have a ‘notify if item is back in stock’ button on the website.”

Helpful Report

Posted 1 year ago

Hi Marianne, Thank you for sharing your experience. I’m sorry to hear about the stock information issue during sale and the missing “notify me when back in stock” feature. We’ll pass your feedback to the relevant team to help improve accuracy and features on the site. If there’s a specific item you’re waiting on, please reach out to our support team and we can assist with alternatives or notify you about restocks where possible. Kind regards, Team Whistles

Posted 8 months ago

Whistles is rated 4.3 based on 2,455 reviews