Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.27

4.3 Rating 2,301 Reviews

82 %

of reviewers recommend Whistles

4.3

Based on 2,301 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Been wearing Whistles for years. Stylish, classic quality that lasts. Do wish Whistles wouldn't use Evri for deliveries. 2 coats left at the wrong house, outside the garden gate, in the pouring rain!”

Helpful Report

Posted 6 months ago

Hi Deb, Thank you for your review and for wearing Whistles for years. We’re glad you love the style and quality. We’re sorry about the Evri delivery issue—that isn’t what we want for you. Rest assured, we will pass on your feedback to ensure we are continuously improving our services.

Posted 5 months ago

“Nice stylish range with something a bit different. And some classic lovely basics too”

Helpful Report

Posted 6 months ago

Hi Carol, Thank you for your lovely feedback — we’re glad you like the range and that you’ve found some classics you love. If there’s anything more we can do to enhance your experience, please don’t hesitate to reach out.

Posted 5 months ago

“Service amazing throughout, quick delivery Very happy 😊”

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Posted 6 months ago

Hi Christine, Thank you for your lovely 5-star review. We’re thrilled to hear the service was amazing and delivery was quick. We’ll be sure to pass your kind words on to the team. We look forward to welcoming you back soon!

Posted 6 months ago

“Great quality clothing and I like the fact the do petite sizing”

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Posted 6 months ago

Hi Julie, Thank you for your lovely 5-star review. We’re so glad you love the great quality clothing and that you appreciate our petite sizing. We look forward to welcoming you back soon!

Posted 6 months ago

“Lovely soft orangey red jumper. Perfect sizing and very warm.”

Helpful Report

Posted 6 months ago

Hi Julia, Thank you for your lovely 5-star review. We’re so glad you’re enjoying the jumper—great to hear the sizing is perfect and that it’s keeping you warm. We look forward to welcoming you back soon!

Posted 6 months ago

“The brand is lovely”

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Posted 6 months ago

Hi Gemma, Thanks for your lovely feedback — we’re really glad you think the brand is lovely. If there’s anything more we can do to help, just let us know.

Posted 5 months ago

“Great service from Whistles and my purchase arrived when expected.”

Helpful Report

Posted 6 months ago

Hi there, Thank you for your lovely feedback — we’re glad your purchase arrived on time and that you had great service. If there’s ever anything more we can do to help, please don’t hesitate to reach out.

Posted 5 months ago

“Really good service from the Henley store. The blouse arrived on time.”

Helpful Report

Posted 6 months ago

Hi Irene, Thank you for your lovely feedback — we’re really glad you had good service at the Henley store and that the blouse arrived on time. If there’s anything else we can do to help, please let us know.

Posted 5 months ago

“always good quality”

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Posted 6 months ago

Hi Andrea, Thank you for your lovely 5-star review. We’re glad to hear the quality remains consistently good. We look forward to welcoming you back soon!

Posted 6 months ago

“I like Whistles and have many items in my wardrobe over the years, but I am disappointed that there is no standalone store in Nottingham.”

Helpful Report

Posted 6 months ago

Hi Lynn, Thank you for your kind words and for your continued support over the years — it really means a lot to us. We’re sorry to hear of your disappointment regarding the lack of a standalone store in Nottingham. We understand how important it is to be able to shop in person, and we’ll be sure to share your feedback with our retail team as we review future store locations. In the meantime, we hope our online services and delivery options continue to provide a convenient way for you to shop with us. Thank you again for taking the time to share your thoughts.

Posted 5 months ago

“I placed an order of three items and only received one of them. Sadly this dress was amongst the missing items. I have been refunded and given free next day delivery but would have much preferred to receive the items I ordered, rather than repeatedly having to place another order for missing items. This happened twice!”

Helpful Report

Posted 6 months ago

Hi there, I'm really sorry to hear that three items arrived as only one. That isn’t the experience we want for you, and I understand how frustrating this has been, especially having to reorder. Please could you share your order number or confirmation email via our Customer Care channels (Email, Web chat or phone https://www.whistles.com/here-to-help/contact-us.html) so we can look into this immediately and arrange a suitable solution. We appreciate your patience and want to make this right. Kind regards, Team Whistles

Posted 6 months ago

“Lovely jeans but very small cut. Ordered a 14 but they were more like trying to pull on a size 12. Couldn’t do them up!”

Helpful Report

Posted 6 months ago

Good afternoon Laura, Thank you for your feedback. I’m sorry to hear the jeans came up much smaller than expected — that must have been disappointing. I’ve passed your comments on to our garment team so they can review the fit and help improve future products.

Posted 6 months ago

“Generally good quality.”

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Posted 6 months ago

Hi Emily, Thanks for your feedback — we’re glad you generally like the quality. If there’s anything more we can do to improve your experience, please let us know.

Posted 5 months ago

“The dress was ankle length on me and I am 5ft 5ins so misleading in the photograph which looked more midi than maxi. Had to return it.”

Helpful Report

Posted 6 months ago

Hi Christine, Thank you for your feedback — we’re really sorry to hear the length of the dress wasn’t as expected. We understand how frustrating it can be when an item looks different in photos compared to real life. We’ll be sure to share this with our team to review how the dress is presented online, including the fit and length on different heights. We appreciate you taking the time to let us know, and we’re sorry it didn’t work out on this occasion.

Posted 5 months ago

“Stylish but poor fitting”

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Posted 6 months ago

Thank you for your feedback. We're pleased to hear you found the style appealing, though we're sorry the fit wasn’t quite right for you. We appreciate you sharing your comments.

Posted 6 months ago

“Lovely quality clothes with a touch class.”

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Posted 6 months ago

Hi Kim, Thank you for your lovely 5-star review. We’re so glad you’re enjoying the quality with that touch of class. We look forward to welcoming you back soon!

Posted 6 months ago

“Good styles, good quality, quick delivery.”

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Posted 6 months ago

Hi Patricia, Thank you for your lovely 5-star review. We’re delighted you’re happy with the good styles, good quality, and quick delivery. We look forward to welcoming you back soon!

Posted 6 months ago

“It can be seen that details matter for Whistles! Will surely purchase more things in the future!”

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Posted 6 months ago

Hi Raquel, Thank you for your lovely 5-star review. We’re so glad you noticed that details matter to us, and we look forward to welcoming you back for more purchases in the future!

Posted 6 months ago

“I love this jumpsuit. It fits well and looks great on. Perfect for my trip to Australia.”

Helpful Report

Posted 6 months ago

Hi Jane, Thank you for your lovely 5-star review. We’re thrilled the jumpsuit fits well, looks great, and is perfect for your trip to Australia. We hope you have an amazing trip!

Posted 6 months ago

“Whistles clothes are very well made with beautiful, vibrant colours. Also prompt delivery.”

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Posted 6 months ago

Hi June, Thank you for your lovely 5-star review. We’re so pleased you’re happy with the clothes, vibrant colours, and prompt delivery. We look forward to welcoming you back soon!

Posted 6 months ago

Whistles is rated 4.3 based on 2,301 reviews