Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,074 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,074 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are good and were promptly delivered BUT there was a part missing which took two weeks to be delivered and arrived incomplete.”

Helpful Report

Posted 8 years ago

“GU10 AR111 did not fit and broke pins when trying to fit in my fitting Stub is shorter than normal GU10 so cannot be used for all fittings . Led soldered joint exposed so unsure about safety certificate Expected me to take a credit note. Refused H”

Helpful Report

Posted 8 years ago

“ordered on a Sunday night did not receive the light fitting untill Friday”

Helpful Report

Posted 8 years ago

“Website and product good, but took over a week and a half to get 7 light bulbs (which were in stock) delivered, with little communication or explanation.”

Helpful Report

Posted 8 years ago

“Paid for 24 hour delivery, including the weekend my item took 5 days to arrive. Missed the birthday for which it was bought, very disappointing. Item good price and working on arrival.”

Helpful Report

Posted 8 years ago

“I ordered small screw fitting and unfortunately I have got bayonet fitting please advise”

Helpful Report

Posted 8 years ago

“I was not happy with my purchase as the 6' long LED tubes did not fit my existing 6' long flourescent fitting. The LED tubes are 40mm longer that the existing tubes and there was no mention of this possibility on your website. I now want to purchase 2 new fittings and replace everything. I have emailed your company to ask if you can supply but had no responce yet.”

Helpful Report

Posted 8 years ago

“The lights are fantastic but the speed of delivery and communication from LED Lights was poor compared to the majority of other online retailers. Having said that, we will be going back to them for some more LED lights in the future.”

Helpful Report

Posted 8 years ago

“Delivery said 24hrs, it took 3 days!”

Helpful Report

Posted 8 years ago

Hi Tracey The Items you ordered are a special order item. which need at least 3-5 working days to get to us. it does state on the product page. Kind Regards Reviews Team

Posted 8 years ago

“Received no confirmation of order and delivery took a week to come.”

Helpful Report

Posted 8 years ago

Hi Adrian Thank you for your review. The Products you order are special order items which need 3- 5 working days to come to us. it does state it on our product pages. a confirmation get sent automatically to your email. please check your junk mail. Kind Regards Reviews Team

Posted 8 years ago

“Not Received Goods yet but paid for Next Day Delivery - Ordered on Friday Expected for Saturday at Weekend. Please could you check when will be delivered ?”

Helpful Report

Posted 8 years ago

“Can't comment before it's delivered.”

Helpful Report

Posted 8 years ago

“I'm finding a real inconsistency with the colour of the white LEDs I always order warm white and they vary dramatically. It has cost me a lot over the last two jobs ripping out the inconsistent LEDs and replacing with new and hoping for the best. This is now the third time this has happened and I might need to consider a different supplier.”

Helpful Report

Posted 8 years ago

“Website is great unfortunately this is where it ends, ordered items for 24h delivery that I paid extra for this service!! 6 days later the delivery arrived but was missing one item, this was sent out but 4 days later.”

Helpful Report

Posted 8 years ago

“Bulbs ordered on 10th Dec and money taken. Nothing had arrived by 16th so rang to check why the holdup, told out of stock. Bulbs eventually arrived 23rd Dec. It would have been polite if item was out of stock to advise customer to check if they were prepared to wait, also it would have been polite not to take money until order was dispatched. Bulbs were fine.”

Helpful Report

Posted 8 years ago

“Very poor delivery time scales and they can't even tell me when the parts will turn up.”

Helpful Report

Posted 8 years ago

“Poor admin. Had to be reminded to send a refund! Still ending Spam email every week despite assurance it would stop.”

Helpful Report

Posted 8 years ago

“The products are fine but I wasn't informed about the item being out of stock. This was the 2nd time this issue had occurred to me. I had to chase up each time to find out when I should expect it. It also took more than a month to receive my refund on part of the previous order, which I was told was processed until I checked my bank account. Staff were helpful though when I spoke to them.”

Helpful Report

Posted 8 years ago

“I bought 2 led tape strip lights one blue and one white with different sizes and unfortunately the got them mixed up. However, they are resolving the issue”

Helpful Report

Posted 8 years ago

“Ordered on a Friday at 4pm and paid for a 24hr delivery and arrived on Tuesday afternoon!!”

Helpful Report

Posted 8 years ago

Hi Amanda, We apologise that your order wasn't dispatched out on the Friday as we aim to get all orders dispatched out on the same day. Unfortunately we do have a cut off time of 3:30pm, which your order was placed after. We did dispatch the profiles out for you at the earliest possible time. I apologise about any inconvenience that may have been caused by the delay. Kind Regards, George

Posted 8 years ago

Wholesale LED Lights is rated 4.4 based on 5,074 reviews