Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,083 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,083 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent lights, I got the cool blue lights, lights up back garden like daylight .”

Helpful Report

Posted 9 years ago

“Received on date expected and well packaged. Converter does the job perfectly, we had great difficulty in sourcing the correct GU10 bulbs for our light fittings as they were mini fluorescents and an unusual size, they were also extremely difficult to install. Converting to SES fittings has solved both problems, we initially ordered one converter to see if a different type of bulb would sit right and look right in the fitting and found all to be satisfactory. We subsequently ordered 8 more converters so we could adapt all our fittings. Very pleased with the items and would recommend.”

Helpful Report

Posted 9 years ago

“Ordered 24 hour delivery as I needed my purchase very urgent. After 4 days of waiting for my items I have contacted the shop (On Saturday morning) asking for explanation. I got reply on Monday with the person on email to say it was send the same day (Monday). I was disappointed and asked for cancellation for which I'm still waiting for refund (a week later). Awful first impression.”

Helpful Report

Posted 9 years ago

Hi Konstantin The Product you order is a special order item. which needs at least a 3-5 working day to come into us. it does state on the product page. Kind Regards Reviews Team

Posted 9 years ago

“Where do I start. From the moment I placed the order it was a customers nightmare. No confirmation email, therefore no delivery details. I paid extra for next day delivery but they did not arrive. on 11/02 I emailed to ask why and got a message back stating they were a special order from the manufacturer as was stated on the website. That information was I discovered later buried among the delivery section and not with the actual item as it should have been. I then got an email to say they were leaving that day 11/02 which should have meant we should have received them on Friday 12/02. No!. I left it until Saturday pm before calling to be told - they have arrived here today. Excuse after excuse. The person said he would wipe out the extra charge and send them off first thing Monday to get to me by Tuesday 16th. I phoned to order an extra light. The original order was still there. I got yet more excuses one of which was that they had been recalled by the manufacturer as being the wrong light. By then I was so angry I ended the call and tried to source them elsewhere which I did but it cost me an extra £40.00. I called the company back and got through to refunds (Alex the sales Manager) who promised next day delivery. OK give them a chance. They arrived the next lunchtime - wrong lights. A clip on the side meant they would not go into the hole. I got an email saying can the electrician not make the hole bigger - no not when they are advertised to fit that size aperture. I emailed for a refund to be told after all that carry on that I would lose 15% as the manufacturer would charge them. They had told me on the Tuesday that they had 50 in stock!! I will never ever use this company again and would not recommend them”

Helpful Report

Posted 9 years ago

“Needed a bright light for my kitchen because I don't have a window. This light really brightens it up. Would highly recommend”

Helpful Report

Posted 9 years ago

“First time I have used the company and very pleased with service speed and product received. Obviously I will have to see how long the bulbs last, but so far, so good and definitely as advertised. I also found the pictorial guide of lightbulb needed very useful. Not always seen on some sites? As further bulbs are needed elsewhere around the house, I will certainly buy more from here. Top Tip: Buy enough to get yourself free postage.”

Helpful Report

Posted 9 years ago

“Prompt and efficient service will use again. Thanks.”

Helpful Report

Posted 9 years ago

“Delivery said 24hrs, it took 3 days!”

Helpful Report

Posted 9 years ago

Hi Tracey The Items you ordered are a special order item. which need at least 3-5 working days to get to us. it does state on the product page. Kind Regards Reviews Team

Posted 9 years ago

“The despatch was a little slow getting out of the door, the telephone salesman implied same day despatch, but it seemed to take 3 days to exit. Delivery was then good and the product looks good and functional. only time will tell. The two M4 screws that hold the body to the bracket are very small and fiddly to locate blind into the holes as the ends of the screws are flat onto a flat surface with no positive location. Considering the lamp will normally be fixed over-head and must be supported while holding the screw and driver, a risky procedure. Under 'Working at height' regs, you must keep one hand on the ladder! A longer screw with a reduced or point at the tip [ self-tap ] will locate more directly and provide support while juggling. WLED have not failed me yet.”

Helpful Report

Posted 9 years ago

“This company takes too long to dispatch their products.”

Helpful Report

Posted 9 years ago

Hi Colin We will refund your shipping cost as it was a day out of the delivery time. Sorry for any inconvenience this has caused Kind Regards Reviews Team

Posted 9 years ago

“Superb prices just problem with delivery”

Helpful Report

Posted 9 years ago

“Arrived eight days after ordered. Disappointed it took so long but eventually arrived in very good condition and very pleased so far.Easy to fit.”

Helpful Report

Posted 9 years ago

“brilliant! love the follow up call regarding the order Thanks”

Helpful Report

Posted 9 years ago

“We still have not received our order - when we do then we might be able to give accurate feedback.”

Helpful Report

Posted 9 years ago

Hi Mr White Thank you for your Review. It looks like Royal Mail have delayed your package we sent you product out on the following day of the order. Kind Regards

Posted 9 years ago

“excellent speedy service,very good packaging,I will definately use them in future.I dont usually bother competeing these reviews but felt it vjustified it in this instance”

Helpful Report

Posted 9 years ago

“hassle free and order arrived in the 48 hours as stated ????”

Helpful Report

Posted 9 years ago

“Ordered down light at great price. Paid extra for 24hr delivery but took 5 days! Weekend included. Contacted WLED and refunded delivery costs. Good customer service after complaint but good product when received.”

Helpful Report

Posted 9 years ago

“Good product quick delivery good price easy to do business with”

Helpful Report

Posted 9 years ago

“The Web Site was clear and I was able to order without having to phone. The only reason for not giving "very good" was the delivery was a day late but this was probably due to Royal Mail.”

Helpful Report

Posted 9 years ago

“Website was down when tried to order online, so ordered by phone. Delivery fast, usual good service.”

Helpful Report

Posted 9 years ago

Wholesale LED Lights is rated 4.4 based on 5,083 reviews