Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good delivery and a competitive price for a good product. Incomplete and poor instructions provided”

Helpful Report

Posted 7 years ago

“The actual goods are fair to good quality, the issue is the alleged 5 year warranty. For the 5 year warranty to apply (normally 2 years) you have to complete a postal registration form within 90 days of order. The website product pages just say 5 years* Nowhere does it say what the * means until you delve deep into the terms and conditions (which no-one has the time to read) does it mention the need for a separate registration process to get the full 5 years. Very shoddy practice and misleading (at least to me). Seems like a good way to avoid warranty claims but who knows what the motivation was for such a process.”

Helpful Report

Posted 7 years ago

“Bit irked that their advertised discounts are very misleading - frequently product text will say a discount is applicable, and it isn't. Customer services couldn't care less - "put it in the basket and that's the right discount". Similarly they treat an order of multiple items with slight variations (eg colour temperature) as different so you get less bulk discount. Don't know yet how quality the products are.”

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Posted 7 years ago

“Good products .FFP, deliverd on time”

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Posted 7 years ago

“Great service prompt delivery well packaged”

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Posted 7 years ago

“An excellent service could not fault anything excellent quality would highly recommend it”

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Posted 7 years ago

“Was sent wrong item but a replacement arrived really quickly That was damaged by the post office and again a replacement was sent straight away Thank you”

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Posted 7 years ago

“after 2 weeks I haven't received yet”

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Posted 7 years ago

“Excellent service and product”

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Posted 7 years ago

“you did send the wrong lights first but this got sorted quickly with out a hitch.”

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Posted 7 years ago

“ordered wrong lights and they sorted it out no problem”

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Posted 7 years ago

“Lights are very good. And the delivery service was very good. Very pleased with my purchase.”

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Posted 7 years ago

“Product was ordered as 'instock'. Waited over 2 weeks for delivery. Product arrived damaged. After several calls I was told to return before a replacement could be ordered. I am still waiting!!”

Helpful Report

Posted 7 years ago

“The website said the order will be delivered in 3-5 days-however this did not happen- I called as I needed the product for a certain date- spoke with someone- only then it was checked and discovered the product was not in stock - I was promised all will be dispatched the next day- it did not happen till I spoke with someone else who did not have a clue- when I wanted to cancel finally I was called back and all the products were available but nobody knew about it- a mess.”

Helpful Report

Posted 7 years ago

“The light fitting looks fantastic very pleased. It said it was in stock on the web, not so. It took 8 days to arrive not 3. The service was good.”

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Posted 7 years ago

“Very helpful, knowledgeable, fair prices and quick delivery. reccomendable Ian . Darwood”

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Posted 7 years ago

“GOOD VALUE, ARRIVED PROMPTLY AND GOOD QUALITY - EXACTLY WHAT I ORDERED”

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Posted 7 years ago

“good service, very please and a good price.”

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Posted 7 years ago

“Ordered some LED lights on a Friday . After checking their stock was present we were promised delivery for the following Monday. Come THURSDAY and no sign of lights that were need for a show the following Monday. Answer from Lady in office.... "the reason you have not had any delivery is because the item is not in stock" But they checked on Friday and were told "yes we have the items!!!" "sorry we will upgrade you and get it there first thing The following morning! (FRIDAY) Great we thought! Come Friday 12.00 Noon ...... Nothing !!! checked Royal Mail Tracking and hey presto !! sent out on a 48 HOUR SERVICE!!! I MEAN REALLY????? The parcel did not even reach the depot until 9.12 am ish Friday morning ... no chance of a delivery ... we now have to start the show without the lights needed. Very poor service and communication between their own staff and with their customers.”

Helpful Report

Posted 7 years ago

“Just what I wanted,looks good”

Helpful Report

Posted 7 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews