Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,083 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,083 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wrong order sent. Sent an email and had no reply. Left a message for a call back and had no reply. Totally inadequate service and very irritated by zero customer service.”

Helpful Report

Posted 9 years ago

Hi Mr Walmsley Please contact our sales manager regarding your issue. We would like to get this resolved for you. Kind Regards Reviews Team

Posted 9 years ago

“Delivered on time and no problems fitting. Great stuff. Cheers.”

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Posted 9 years ago

“Products are good quality and value, but processing of orders is slow i.e. Ordered fist thing Monday morning not processed for delivery until Wed pm arrived on Friday.”

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Posted 9 years ago

“ordered P I R ON A 48hr never received it tel 5 days later '”

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Posted 9 years ago

Hi Mr Knight The product you ordered are special order items. which need at least 2-3 working days to come into our dispatch centre. this information is stated on our website. Kind Regards Reviews Team.

Posted 9 years ago

“Quick efficient site for LED lights... always a quick response. Have over a period of 5 years changed all my lights to LEDs from Wholesale LED lights and never had any problems.”

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Posted 9 years ago

“Good web site, efficient service. Thank you.”

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Posted 9 years ago

“Paid for 24 hr delivery the last 2 times and it's been 48 and 72 , poor really”

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Posted 9 years ago

“Very pleased with the three types of bulbs except the warm white does not seem that warm. I am returning some of them as it may be a mistake. We'll see how they do.”

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Posted 9 years ago

“Very satisfied with my purchase.”

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Posted 9 years ago

“Paid for 48 hour delivery and received my order 10 days after. Contacted customer services who after a few emails decided to reimburse my delivery fee but didn't receive so much as an apology. Electrician has been and gone in the time it took my delivery to arrive so now it's just sat here and I will have to pay extra for another visit.”

Helpful Report

Posted 9 years ago

“Supply of products has always proved to prompt and efficient - however, if a problem is encountered or a return is necessary, Wholesale LED Lights response in respect of the due credit/refund/replacement is not in the same league! In fact, unless you are prepared to chase and chase - then chase some more, the endless promises they make on the telephone will just be forgotten! The first 'returns' I made a year or two back took Wholesale LED Lights several months to eventually make my refund - I was persuaded that this was caused by a series of 'unlucky' oversights by various staff members. (I now seriously doubt that this was the truth!) I'm in the middle of a (three month old) complaint regarding premature failure of a 5' LED 'flourescent' tube light and have been promised a replacement will be sent at least three times - I'm still waiting! I will be calling them again after Easter and I will not only mention 'Sale of Goods Act' but 'Small Claims Court' - and I'm not afraid to take that route. I have found the small claims court most effective in resolving issues with 'couldn't care less' companies - 100% success!”

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Posted 9 years ago

“Hello received led lights in good time but had no wiring diagram been trying to get in touch to no avail. Regards Katrina dolman”

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Posted 9 years ago

“fast and good well protected. have used you befor and up to the usual high standards”

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Posted 9 years ago

“My order came reasonably quickly, the website was easy to use, and the product is of a good quality. I would use use Wholesale LED again and would recommend them for anyone in need of long lasting and powerful LED lights.”

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Posted 9 years ago

“items delivered very quickly and was happy with quality. wanted to change something and there was no problem or issues and dealt with very efficiently.”

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Posted 9 years ago

“I use them a lot and they are always excellent - great products, good prices considering the quality and superb customer service.”

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Posted 9 years ago

“Good website especially for the downlighters I was looking for as all of the lights had clear info about the size of cut out required. I thought delivery was a bit slow compared with many online retailers, but it was inside a week.”

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Posted 9 years ago

“Hi I shopped around looking for bright LED downlighters to instal in a friends kitchen. They are both elderly and I didn't want them having to stand on chairs etc to start changing bulbs later on. These downlights were exactly what I wanted. The website gave me all the information I needed so I could order without having to contact anyone and at an excellent price as well. They were delivered in 3 days from ordering and came exactly as ordered. I finished fitting them yesterday and at 600 lumens a piece the kitchen is now a great place to work in. I would certainly recommend both the product and Wholesale LED Lights.”

Helpful Report

Posted 9 years ago

“Have paid for delivery within 24 hours 5 days ago and still lamps have not arrived. Everytime I telephone it is voicemail and no returned call even after leaving several messages. Have replied to email sent of delivery confirmation and it has bounced back as no address. Slightly concerned but will keep you informed of developments. 23 March 2016”

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Posted 9 years ago

“Delivery Quicker than the light switched on”

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Posted 9 years ago

Wholesale LED Lights is rated 4.4 based on 5,083 reviews