Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 764 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Questions

Metrics

4.1

Based on 764 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Missing parts that couldn't be collected due to staff shortage at warehouse. Wrong toilet base delivered. When exchanged was given a toilet base that had been opened and was a second that had damage. Items should have been delivered but were mistakenly marked for collection, triton shower that when fitted ( properly ) only produced cold running water. Item not fir for purpose yet no exchange was allowed until triton called to fix shower?????? Second shower!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review. We are sorry to hear you have had some issues with your order. We usually advise customers to go directly to Triton as they have a really good service where they can provide engineers to visit and repair. If you are still having issues with your shower, please contact us . Many thanks, Hayley

Posted 2 years ago

“Half of the goods delivered were smashed to bits, really need to look at your courier service contractors. Thankfully Wholesale replaced the damaged goods without charge, although decided to uplift ourselves this time.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review. We are sorry to hear your goods arrived damaged. Your feedback will be passed to our transport team to see if we can arrange better packaging for future orders. Many thanks, WDB

Posted 2 years ago

“Over the years I have purchased three baths and 5 showers and sinks/toilets and all the associated hardware. Without exception the service has been excellent and the products equally so. I have introduced many friends to your business and will continue to do so. Every member of staff is exceptionally knowledgeable so you clearly spend time training to the max. I would never shop anywhere else and although it’s a treck from Kinross it’s worth the effort. The range is brilliant and I’ve had to do refurbs in really small and awkward spaces but have always found something to suit. Paul and Casey are names that I’m familiar with but I don’t want to discount any other members of staff in not remembering their names also. Thankyou, Heather”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for this outstanding review. We really appreciate your comments and feedback of our business. We are so happy to hear you enjoy the service you receive from us. Many thanks, WDB

Posted 2 years ago

“Collections are so slow.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review Your feedback will be passed to our collection desk and warehouse team. Many thanks, WDB

Posted 2 years ago

“Great service as always. Wouldn’t go past them. And recommend to everyone”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us such a positive review. We are super happy to hear you have enjoyed the service you have received. Many thanks, WDB

Posted 2 years ago

“staff are great. bought some bathroom materials from them, on my third shower tray, as. The first one had moulding dimples in it which were getting deeper, 2nd tray was delaminated from its base 3rd one was fine so far. but only in a few months, let's see what happens, next item off the same order arm to support the shower head started peeling the finish coat leaving the main copper body showing. had to remove the shower screen now 2 times and replace it, also repair walls and tiles, also repair walls and tiles around shower trays as replaced. these items were purchased around Nov, 2022 all other items replaced around May 2023 second shower tray was replaced around October 2022, again staff great all materials picked up from Hillington, by myself”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review. We are so sorry to hear you have had multiple issues with your order. If there are any further issues, please do not hesitate to contact us Many thanks, WDB

Posted 2 years ago

“Waiting time at warehouse to pick up goods is too long Not enough staff or they're on the phone Staff dealing with returns or complaints you should have desk / staff to deal with this only I don't want to stand in queue listening to complaints while other staff on phone or eating !!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a review. We really appreciate your feedback. This will be looked into to see if we can improve on the service that is provided at the collection point. Many thanks, WDB

Posted 2 years ago

“Needed a mirror urgently in Edinburgh so ordered on line - sales team were good to advise delivery would not be same day but no problem collecting it from Glasgow warehouse. Sorted.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us such a positive review. We are glad to hear you have been happy with the service. May thanks, WDB

Posted 2 years ago

“Brilliant service from everyone involved”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a positive review. We really appreciate this. Many thanks, WDB

Posted 2 years ago

“Quick and easy to order. Great advice. Desperate place for collections. All 5 star x”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us such a positive review. We are glad to hear you have been happy with the service you have received. Many thanks, WDB

Posted 2 years ago

“I can’t fault wholesale domestic it does what it says on the tin. Service from start to finish fantastic everything I needed under the One roof price obviously I would like it cheaper 🥴. It brilliant overall”

Helpful Report

Posted 2 years ago

Good afternoon Thank you for taking the time to leave us such a positive review. We really apricate this! Many thanks, WDB

Posted 2 years ago

“I can't believe that a shower caddy costing £34.95 doesn't come with screws to fit it to the wall. Not a good advertisement for Wholesale Bathrooms”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review. We appreciate your honest feedback. This will be flagged to our web team to get out website updated. Many thanks, WDB

Posted 2 years ago

“Fabulous service! Friendly and informative sales people, I had to make multiple visits and each time greeted with the same friendly attitude and each helped with what I was looking for. The warehouse staff were quick and helpful by helping me load my order into my van. All with great value for money. Thank you wholesale domestic”

Helpful Report

Posted 2 years ago

Good afternoon, We are grateful for this positive review. We are so happy to hear you have enjoyed the service you have received. Happy new bathroom! Many thanks, WDB

Posted 2 years ago

“Excellent store. Good prices and knowledgeable friendly staff”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us such a positive review. We are happy to happy to hear you have enjoyed the service you have recevied. Many thanks, WDB

Posted 2 years ago

“Amazing quality I bought taps toilet and bathroom vanity unit really quick delivery too”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a positive review. Happy new bathroom!! Many thanks, WDB

Posted 2 years ago

“I bought some small items from Wholesale Domestic. The staff were polite and efficient in store and at the distribution centre.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for leaving us a review. We are glad to hear you have been happy with the service you have received. Many thanks, WDB

Posted 2 years ago

“The quality and service was very good. Had a couple of minor issues which were resolved quickly and efficiently. Would recommend and will use again”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a positive review. We really appreciate this. Many thanks, WDB

Posted 2 years ago

“The delivery was prompt . Some parts were missing in the original delivery but the customre service was prompt in getting this delivered to me when i raised the issue with them.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us a positive review. We really appreciate your feedback. We are glad to hear you have been happy with the service you have received from our customer service team. Many thanks, Hayley

Posted 2 years ago

“very happy with the quality and style of the bathroom suite.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us such a positive review. We really appreciate your feedback. Happy new bathroom Many thanks, WDB

Posted 2 years ago

“Poor quality products! Purchased a sink/toilet vanity unit and the unit split at the sides within three weeks of it being installed. Appalling customer service blamed us and said it was due to it being water logged, despite it being a vertical surface. Only after following up the initial response were we issued with a replacement unit. We were still left with the cost of the plumber to remove the old unit and install the replacement.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving us a review. We are sorry you are unhappy with the service you have received. Many thanks, WDB

Posted 2 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 764 reviews