Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, stress free crossing to the Isle of Wight for the festival .”

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Posted 6 years ago

“Perfectly organised trip from start to finish. Managed to get an earlier ferry than planned on our outward journey too.”

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Posted 6 years ago

“Fantastic crew, fantastic boat with great distractions for the children to enjoy! Will definitely be booking again”

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Posted 6 years ago

“Could do with clearer directions to the areas dogs are allowed. Otherwise great service.”

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Posted 6 years ago

“Comfortable ferries, friendly staff. Ran to time. Excellent.”

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Posted 6 years ago

“First experience of a car ferry, but reassuringly everything went without hitch. Helpful, friendly staff. Very clean (including toilets), comfortable ship.”

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Posted 6 years ago

“Excellent service meeting the needs of all passengers. An enjoyable passage from Portsmouth to Fishbourne and return.”

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Posted 6 years ago

“Following a hectic trip to Lymington, it was great to get on board the ferry and relax with a cuppa. All the staff were friendly, both on the ferry and at the port. The same can be said on our return trip from Yarmouth. Thank you!”

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Posted 6 years ago

“Very efficient service! Very friendly staff! Clean facilities.”

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Posted 6 years ago

“Friendly, reliable and clean. Another pleasant trip. Thank you Wightlink.”

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Posted 6 years ago

“Polite staff, clean vessel,on time,reasonably priced”

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Posted 6 years ago

“First time i have used Wightlink and the service was Fantastic. Polite, efficient and got on an earlier ferry on both occasions, Thank you.”

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Posted 6 years ago

“I arrived at Lymington, he scanned my e-ticket and I queued for the ferry. I hadn't had breakfast so I was so pleased to be offered 2 rounds of buttered toast and a café latté for just £3.40. On my return journey I enjoyed a generous slice of Calbourne Classics Lemon Drizzle cake and coffee for £3.40 again. It was almost like the Ritz ! If only the ticket price had been cheaper but you can't have everything.”

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Posted 6 years ago

“A very comfortable short crossing from Lymington to Yarmouth.Just time for two slices of toast and a cup of coffee on a very clean Ferry.”

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Posted 6 years ago

“Quietly business like from parking to embark until disembarking, so whatever the road experience in reaching harbour - we can enjoy the crossing!”

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Posted 6 years ago

“Clean tidy good facilities Good dog areas and soft play areas for children”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“I always have a pleasant journey with Wightlink. The new Victoria of Wight ferry is luxurious and a fantastic investment to the Wightlink fleet. Staff are always very helpful.”

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Posted 6 years ago

“Brilliant service kind helpful staff”

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Posted 6 years ago

“Staff team all happy to see us. On time ! Pet friendly area on Victoria of Wight even had water bowls - Idi was impressed !”

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Posted 6 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews