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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gloria Ashman
Verified Buyer
“Excellent service”
Helpful Report
Posted 6 years ago
Sue Willis
Verified Buyer
“I've used Wightlink for years and have always been very happy with their service but now Victoria of Wight has topped all other ferries and the short crossing is quite luxurious with plenty of space for everyone even when it is full in high season.”
Helpful Report
Posted 6 years ago
Sue B
Verified Buyer
“Seem less jny. Friendly helpful staff. Quick, efficient process from booking, embarking and disembarking the vessel. Smooth trips on the vessels to and from the IOW.”
Helpful Report
Posted 6 years ago
Louisa
Verified Buyer
“So easy to book choosing your outward and inbound journey to suit. Arrival at port was so simple, waiting to board was fine and we were boarded super efficiently. Coffee on board was very nice and much needed at 5.45am!”
Helpful Report
Posted 6 years ago
KB
Verified Buyer
“Excellent Customer Care on our trip from Lymington to Yarmouth and the return on the same day. We had a disabled traveller and Wightlink were excellent despite only finding out on the day of our trip that we had a 87 year old who struggles to walk without her wheelchair”
Helpful Report
Posted 6 years ago
Izabela Sternal
Verified Buyer
“Amazing trip. Helpful staff and very friendly.”
Helpful Report
Posted 6 years ago
Paulajane Harlow
Verified Buyer
“Well organised polite staff ...good job cant say any more ..Thank You”
Helpful Report
Posted 6 years ago
Peter Hodgkinson
Verified Buyer
“Victoria is a truly wonderful vessel, great crossings all in all a good experience.”
Helpful Report
Posted 6 years ago
Sarah
Verified Buyer
“Great transportation and service. Would deffo recommend.”
Helpful Report
Posted 6 years ago
Jonathan Atter
Verified Buyer
“Excellent all round.”
Helpful Report
Posted 6 years ago
Dean Adams
Verified Buyer
“The service is always excellent. Staff are organised, keep everyone safe and friendly. We always feel welcome and you can ask for help.”
Helpful Report
Posted 6 years ago
Michael Tripe
Verified Buyer
“It was such a smooth crossing and would recommend it other people”
Helpful Report
Posted 6 years ago
Quintin Bezuidenhout
Verified Buyer
“Brilliantly organized and good service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Prompt and on time, check-in staff easily recognise car licence plate and wave you through quickly after informing you of which loading lane to take”
Helpful Report
Posted 6 years ago
PJ67SE
Verified Buyer
“Well organised throughout the process and on-time :)”
Helpful Report
Posted 6 years ago
Margaret S.
Verified Buyer
“The new Wight link ferries are great. As soon as we arrived we were directed to the correct queue, we drove on and were shown where to park and then the ferry actually left a few minutes early. There were two cafes and a lovely children’s soft play area. There were plenty of seats with lovely views across the Solent and seating on the top deck. We had a comfortable and enjoyable journey and the signage when we drove off was very clear.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent all round. Good value service”
Helpful Report
Posted 6 years ago
JOHN MARRIOTT
Verified Buyer
“Excellent booking service straight forward . Staff very friendly ,helpful well organised , clean terminals and clean ferries”
Helpful Report
Posted 6 years ago
Natalie R
Verified Buyer
“Very easy to use Wightlink Ferries to go across to the Isle of Wight. Staff are always welcoming and helpful and ferries clean! They have it down to a fine art to move you on and off quickly. Would recommend 👍🏻”
Helpful Report
Posted 6 years ago
Tammy Stratton
Verified Buyer
“Always a pleasure to use Wightlink. Staff pleasant, facilities clean and tidy no matter the time of day or night.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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