Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely crossing. Polite staff and punctual return crossing”

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Posted 2 years ago

“Travelled with wightlink recently, journey was great. Will definitely use them again.”

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Posted 2 years ago

“Excellent service, on time, very well organised. Nice clean ferries.”

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Posted 2 years ago

“Very friendly employees. Clean ship. Easy online booking services. Great experience. Luc”

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Posted 2 years ago

“Very efficient service”

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Posted 2 years ago

“Excellent facilities on board. No delay in boarding. Pleasant experience.”

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Posted 2 years ago

“So easy. A well run smooth operation. Checked in easily, boarded quickly, a pleasant crossing and a fast in boarding. What more could you want?”

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Posted 2 years ago

“So easy. A well run smooth operation. Checked in easily, boarded quickly, a pleasant crossing and a fast in boarding. What more could you want?”

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Posted 2 years ago

“We arrived early, told to wait in a que to see if they could get us on the ferry that was loading, waited until everyone else was on and they had room for us, that made us getting home such a lot easier. Many thanks”

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Posted 2 years ago

“The entire experience was stress-free. Excellent customer service throughout.”

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Posted 2 years ago

“You make the whole experience of boarding so easy with great use of vehicle recognition to personalise the check-in process as well as for security. Service seems very punctual. Also a great team of colleagues who are friendly and approachable.”

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Posted 2 years ago

“Very efficient service. Also the cafe is very good in Portsmouth.”

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Posted 2 years ago

“ease of entry into waiting area, pleasant reception and directions given. on board tidy and concise and meaningful tannoy. quick departure when cleared”

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Posted 2 years ago

“It was very nice trip, staff's are very good thank you so much, well done.”

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Posted 2 years ago

“Very well organised!”

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Posted 2 years ago

“Very well organised!”

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Posted 2 years ago

“Very efficient and clean and comfortable, but also expensive”

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Posted 2 years ago

“The staff are all very friendly and helpful. Good procedures getting you on and off the ferry.Well stocked restaurant area. Maybe a Lego type model of the ferry to buy? I know my boys would love that! All round good experience.”

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Posted 2 years ago

“Very well organised!”

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Posted 2 years ago

“Friendly staff, ports lovely and clean and tidy, ferry tan on time.”

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Posted 2 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews