Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff, ports lovely and clean and tidy, ferry tan on time.”

Helpful Report

Posted 1 year ago

“Brilliant service, how they manage to get this out of time I’ll never know, but they do. Staff always helpful and friendly - and precise in their instructions which is great when trying to load and unload. We tend to sail from Lymington taking us straight into Yarmouth. From there we’re literally minutes from our destination. The service is sleek, the exit out of the harbour and into the main road and away is easy and ok it’s busy but it’s well managed. Everyone seems to know how the process works and they manage the loading and unloading well. The ferry is clean and safety conscious. You will find the guys wiping down went seats if there’s been a shower. The toilets again are clean, the lounges comfortable and warm on a cold day. All in all I’m happy with the service and will be using them again.”

Wightlink LTD 5 star review on 27th July 2023

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Posted 1 year ago

“We had a perfect journey to and from the Isle of Wight. Friendly, customer focused staff both at the port and on the ferry. I also took our dog Ziggy who seemed to enjoy the experience too.”

Wightlink LTD 5 star review on 26th July 2023

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Posted 1 year ago

“Efficient service and smooth trip both ways.”

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Posted 1 year ago

“An efficient ferry with prompt and professional Service-”

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Posted 1 year ago

“Very well organised crossing.”

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Posted 1 year ago

“Lymington to Yarmouth is a fantastic service.”

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Posted 1 year ago

“We had a perfect journey to and from the Isle of Wight. Friendly, customer focused staff both at the port and on the ferry. I also took our dog Ziggy who seemed to enjoy the experience too.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Sailing was everything I expected and more”

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Posted 1 year ago

“Lymington to Yarmouth is a fantastic service.”

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Posted 1 year ago

“An efficient ferry with prompt and professional Service-”

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Posted 1 year ago

“This was the first time I had used the ferry and found it to be very efficient, comfortable and easy to use. The only negative point I have is the cost of the crossing which was more expensive than I expected.”

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Posted 1 year ago

“Great service and friendly and helpful staff.”

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Posted 1 year ago

“Absolutely great service provided on out trip. Boarding on and off was so quick, everything you need is on board. Will definitely use this service again”

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Posted 1 year ago

“Professional, efficient, friendly service, all one could ask for to start a visit to the lovely IOW. Thankyou”

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Posted 1 year ago

“a very professional and efficent service. thoroughly recommended”

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Posted 1 year ago

“We love Wightlink, alawys so easy and straightforward to use your services. Staff alway friendly.”

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Posted 1 year ago

“Perfect from start to finish.”

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Posted 1 year ago

“Always great service and friendly staff”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,029 reviews