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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Peter
Verified Buyer
“Amazing experience”
Helpful Report
Posted 2 years ago
Rob Heddon
Verified Buyer
“Very helpful when we had to change our booking”
Helpful Report
Posted 2 years ago
Bradley Horne
Verified Buyer
“Excellent service and on time”
Helpful Report
Posted 2 years ago
NR
Verified Buyer
“Best ferry to the IOW in my opinion! Always try to get you on a ferry if you arrive early. Friendly staff. Love these boats”
Helpful Report
Posted 2 years ago
Colin Weaver
Verified Buyer
“Very helpful staff at the ports and on the ferry's we had booked parking near a lift which we had both ways even though we were on earlier sailings both ways , I forgot to book a wheel chair but this was not an issue we were provided with one on both crossings, thankyou Wightlink for a great service from all including your admin when booking 💯% ..”
Wightlink LTD 5 star review on 1st May 2023
Helpful Report
Posted 2 years ago
Yvonne Rankin
Verified Buyer
“Speedy efficient service. Felt safe and also comfortable during the journey.”
Helpful Report
Posted 2 years ago
Andrew Kiddle
Verified Buyer
“An excellent service very efficiently run with courtesy and care.”
Helpful Report
Posted 2 years ago
June Herring
Verified Buyer
“Very good.happy 😊😊😊😊”
Helpful Report
Posted 2 years ago
DAVID BARNETT
Verified Buyer
“On time perfect crossing.good staff.good coffee.”
Helpful Report
Posted 2 years ago
Raymond Moorton
Verified Buyer
“Always run on time a nd staff are always very helpful and the seating areas are always nice and tidy and clean”
Helpful Report
Posted 2 years ago
John Sansbury
Verified Buyer
“Excellent service given after technical issues on the 27th April”
Helpful Report
Posted 2 years ago
Patrick Barnes
Verified Buyer
“Friendly staff on deck and in the canteen.”
Helpful Report
Posted 2 years ago
PM
Verified Buyer
“Was very impressed. Booking was clear, quick, and easy. Drove up to the check in area and delighted that (I assume) number plate recognition was used so no need to scan QR codes the attendant already knew who we were and directed us to the lane. Got out and night a good cup of coffee on the cafe whilst watching the boat dock. Getting in board was well organised and efficient and the boat departed and arrived in time. Disembarking was efficient. What more can you ask? Trip out we were up to and all was great. On the way back it was too cold and the dog area was pretty packed and noisy so not ideal, but hey, it's a 35 min trip. All round, top marks from me”
Helpful Report
Posted 2 years ago
Kirsty Boxall
Verified Buyer
“Great service, on time friendly staff. Great experience”
Helpful Report
Posted 2 years ago
Kirsty Boxall
Verified Buyer
“Great service, on time friendly staff. Great experience”
Helpful Report
Posted 2 years ago
Nagendra Pratap Singh
Verified Buyer
“Very Friendly staff and accomodating as well”
Helpful Report
Posted 2 years ago
Helen Jones
Verified Buyer
“Excellent service. Friendly, efficient staff. Ease of booking.”
Helpful Report
Posted 2 years ago
Christine Mrs Luff
Verified Buyer
“Very enjoyable trip, helpful and friendly staff”
Helpful Report
Posted 2 years ago
Michele Archer
Verified Buyer
“Excellent service & friendly staff.”
Helpful Report
Posted 2 years ago
TERRY WARREN
Verified Buyer
“Fantastic service I use Wightlink every time”
Helpful Report
Posted 2 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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