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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jacqueline Mochan
Verified Buyer
“Easy online booking, with the ability to change your booking if necessary, efficient embarkation and disembarkation process and a smooth, comfortable, speedy service make Wightlink the ideal choice.”
Helpful Report
Posted 6 years ago
David Finnis
Verified Buyer
“Best ferry service to the Isle of Wight, and help for disabled 😁”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Considering that the day we travelled you had only one ferry working, you kept us right up to speed with info “flying” via text and email. Wonderful job - well done - and we will be back to join you for another away day to the Isle of Wight sometime in the future.”
Helpful Report
Posted 6 years ago
Emily Andrews
Verified Buyer
“Excellent service, very safe and reliable”
Helpful Report
Posted 6 years ago
James Mussell
Verified Buyer
“Pleasure travelling with you.”
Helpful Report
Posted 6 years ago
R
Verified Buyer
“Very helpful staff. I always knew where I was supposed to be. We had very distressed dogs on the outward journey but the crew helped us get them from the car deck up to the main lounge.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Could not fault the service”
Helpful Report
Posted 6 years ago
E B
Verified Buyer
“Excellent throughout from booking to sailing.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good service.”
Helpful Report
Posted 6 years ago
Kieron
Verified Buyer
“Efficient and good value for money”
Helpful Report
Posted 6 years ago
Charles
Verified Buyer
“gets better each time we use it”
Helpful Report
Posted 6 years ago
Brian Humphreys
Verified Buyer
“Whitelink run a pleasant and efficient service to the Isle of Wight, I have always considered the journey across the Solent to be the actual start of the holiday.”
Helpful Report
Posted 6 years ago
David Cupit
Verified Buyer
“A very good vfm service. Every time we use it it has always run to time and they are flexible and allow ferry transfers if there is available space.”
Helpful Report
Posted 6 years ago
Laura
Verified Buyer
“Fast and efficient direction at port, great friendly staff and a pleasant trip. Just wish it was less expensive so we could go more!”
Helpful Report
Posted 6 years ago
Stephen Dolby
Verified Buyer
“Very good service”
Helpful Report
Posted 6 years ago
Claire Smith
Verified Buyer
“excellent.”
Helpful Report
Posted 6 years ago
David Miller
Verified Buyer
“We travel to the Isle of Wight a few times a year, always using the Wightlink car ferry. We find the service is well run and efficient. We also appreciate that, as we travel 2 hours to reach the port, if we arrive early and it is possible, we'll be put on an earlier service. David from Kent”
Helpful Report
Posted 6 years ago
Diana Dibsdale
Verified Buyer
“Service brilliant and great customer service for our disabled passenger”
Helpful Report
Posted 6 years ago
Cheryl Crooks
Verified Buyer
“Well run service, clear instructions, pleasant staff, easy booking on line overall excellent”
Helpful Report
Posted 6 years ago
Nicholas Hoad
Verified Buyer
“Much improved since new terminal and new ferries introduced.”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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