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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S Dorey
Verified Buyer
“Fabulous staff. Great service.”
Helpful Report
Posted 6 years ago
A J Price
Verified Buyer
“Helpful. polite staff”
Helpful Report
Posted 6 years ago
Annamarie Roas
Verified Buyer
“Friendly helpful staff. Comfortable accomodation. Efficient vehicle loading & unloading. Sufficient variety of food & drink. A very enjoyable experience with superb views!”
Helpful Report
Posted 6 years ago
Louise Burns
Unverified Reviewer
“I booked a ferry for my daughter, due to bad traffic, they missed their ferry, but the staff were brilliant and just booked them on the next one without any issues.”
Helpful Report
Posted 6 years ago
Catherine Stewart
Verified Buyer
“Very good trip to see family with Wightlink”
Helpful Report
Posted 6 years ago
Sue
Verified Buyer
“Haven't been on af erry for a long time. The booking and jouney all went well.”
Helpful Report
Posted 6 years ago
Stephen Pal
Verified Buyer
“Punctual service both ways. Easy booking and check in. What more do you need.”
Helpful Report
Posted 6 years ago
Stella Witherington
Verified Buyer
“We found it very easy to book online. The ferry ran on time both to the island and back to the mainland. The ferry was very clean and comfortable and the toilets were very clean. The staff were all very friendly and polite and helpful.”
Helpful Report
Posted 6 years ago
Anne Macdonald
Verified Buyer
“Excellent journey to and from the IOW. Staff at port were very welcoming and efficient. Both sailings were on time,on board was clean with no litter although the actual seating was badly stained. Like the tea and toast breakfast deal and having fresh milk. Would like more special offers or a loyalty card for frequent travelling as find to price too high. A very pleasant journey thankyou”
Helpful Report
Posted 6 years ago
Stephen Waller
Verified Buyer
“Reliable, friendly and efficient. Customer service excellent.”
Helpful Report
Posted 6 years ago
Karen Murphy
Verified Buyer
“Excellent service throughout journey and very well organised. Comfortable seating and very clean will be using this service on all my visits to the Island”
Helpful Report
Posted 6 years ago
Jean-Claude Cateaux
Verified Buyer
“Staff both on shore and on board were very courteous which made the crossing a very pleasant experience. Should you turn up early as in my case as the traffic was very light they accomadated me on an earlier crossing which gave me a liitle extra time for my visit to the IOW.”
Helpful Report
Posted 6 years ago
Alwyn Thomas
Verified Buyer
“Was able to get on an earlier crossing than what our booking was in both directions. Excellent customer service by all the staff we were involved with.”
Helpful Report
Posted 6 years ago
Alan Hurt
Verified Buyer
“Everyone was very polite and helpful. A great service from Lymington to Yarmouth. Good coffee too!!”
Helpful Report
Posted 6 years ago
S Timms
Verified Buyer
“A bit to much for this time of the year”
Helpful Report
Posted 6 years ago
ROB BRANT
Verified Buyer
“very clean and easy to book”
Helpful Report
Posted 6 years ago
Brian Akroyd
Verified Buyer
“Great trip very efficient”
Helpful Report
Posted 6 years ago
Carol Hutchins
Verified Buyer
“We found our trip over to Isle of Wight with wightlink to be efficient, relaxing and the stag thouroughly helpful from start to finish , even when we decided to change not only our time of return , but the route too . Well done everyone and thank you.”
Helpful Report
Posted 6 years ago
Marian Bamber
Verified Buyer
“Great service!”
Helpful Report
Posted 6 years ago
Paul Archer
Verified Buyer
“All the staff very helpfull great trip”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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