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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous
Verified Buyer
“Always great service!”
Helpful Report
Posted 5 years ago
David Ward
Verified Buyer
“Excellent crossing as always”
Helpful Report
Posted 5 years ago
Chris Kerrison
Verified Buyer
“Efficient organisation. Very helpful staff.”
Helpful Report
Posted 5 years ago
Rachel Trow
Verified Buyer
“A very organised and relaxed service. With structure and security. Made me and my family at ease and we enjoyed every second. Thank you x”
Helpful Report
Posted 5 years ago
Maria Price
Verified Buyer
“Fantastic service”
Helpful Report
Posted 5 years ago
Jacqueline Collins
Verified Buyer
“Love going on Wightlink, that’s where my holiday starts.”
Helpful Report
Posted 5 years ago
David Lewis
Verified Buyer
“Both journeys on time, very quick processing and very clean areas, both on land and at sea. Great all round”
Helpful Report
Posted 5 years ago
Alison Lambrou
Verified Buyer
“Staff are always polite and helpful at the ports or on the phone. In recent bad weather when sailings were cancelled they were helpful in getting me onto an alternative ferry later in the day”
Helpful Report
Posted 5 years ago
Chris Forsyth
Verified Buyer
“Due to traffic delays in Newport we arrived at ferry port too late for our booked ferry travel, alternative travel was easily made for next ferry”
Helpful Report
Posted 5 years ago
Marie Morgan
Verified Buyer
“Lovely calm trip to the Isle of Wight. Easy to book in as all automated. Easy to board on level ramps. Lovely staff on board. We enjoyed a lovely reasonably priced breakfast on our trip. Would definitely go with Wight link again”
Helpful Report
Posted 5 years ago
Edith Scott
Verified Buyer
“Excellent service and staff are wonderful”
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Posted 5 years ago
Terry Carlberg
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Penny Avery
Verified Buyer
“Great service as always”
Helpful Report
Posted 5 years ago
Ann
Verified Buyer
“Such an easy journey in every way. We take the passenger ferry most of the time so booking tickets and getting to the port is simple. You can buy tickets at Portsmouth and even at Costa! What can be easier than that!”
Helpful Report
Posted 5 years ago
Peter Bancroft
Verified Buyer
“Normally reliable service and nice clean boats.”
Helpful Report
Posted 5 years ago
Michele Jones
Verified Buyer
“Absolutely seamless faultless service. What more can I say. Very enjoyable crossing. Easy check in and quick turnaround, departure on time and great comfortable journey. Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“A very easy and friendly service from booking to boarding. I do recommend installing the app on your phone. The vessels were clean and comfortable.”
Helpful Report
Posted 5 years ago
Frederick Asuncion
Verified Buyer
“Excellent service, keep up the good work”
Helpful Report
Posted 5 years ago
TH
Verified Buyer
“My 6 year old daughter and I went on a road trip to visit friends on the Isle of Wight. We had an amazing time. We travelled from Lymington to Yarmouth by ferry and then spent time on IOW and then travelled back from Fishbourne to Portsmouth. Both ferries were really well run and it could not have been easier or more fun! Thanks so much”
Helpful Report
Posted 5 years ago
PR
Verified Buyer
“The booking, embarkation and and disembarkation was easy and smooth. Both sailings were on time and docked slightly early. The ship was clean, comfortably furnished and had the best toilets I've ever seen on a ferry. I have no hesitation in recommending Wightlink.”
Helpful Report
Posted 5 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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