Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very family friendly”

Helpful Report

Posted 5 years ago

“Fantastic staff very helpful.”

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Posted 5 years ago

“Tip top from start to finish.”

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Posted 5 years ago

“Quick and easy journey”

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Posted 5 years ago

“Punctual service Clear instructions Easy to use”

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Posted 5 years ago

“Always pleasant and efficient staff. Clean ferries and good services.”

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Posted 5 years ago

“Easy to book Helpful friendly Very well organised company”

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Posted 5 years ago

“First class as normal”

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Posted 5 years ago

“Painless and fun.”

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Posted 5 years ago

“Prompt, good service. Helpful staff.”

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Posted 5 years ago

“Excellent service. Easy from start to finish. Friendly and helpful staff”

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Posted 5 years ago

“First time visit to the IOW. Boarding with the car was easy, staff/crew pleasant and polite. Plenty of space for us and the car. Lounges and seating good with forward facing seats so we could see where we were going. Coffee so hot that we were not able to drink it before we docked at Fishbourne. Overall a very enjoyable experience”

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Posted 5 years ago

“Easy to book and easy check in and new boat is very nice”

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Posted 5 years ago

“always a pleasurable crossing, from the staff at the ports, the ferry crew and cafe staff, they are always helpful and friendly. Our holiday starts the minute we arrive at the port. we love Wightlink!”

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Posted 5 years ago

“Could not have wished for a better crossing.”

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Posted 5 years ago

“Fabulous from start to finish, all staff are friendly and helpful , easy to board and park and a lovely crossing on clean and spacious ships. It is the start of our holiday and an enjoyable part of it.”

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Posted 5 years ago

“Great trip”

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Posted 5 years ago

“Great service, friendly and helpful staff.”

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Posted 5 years ago

“Good service have never let me down”

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Posted 5 years ago

“We mainly travel on the Portsmouth to Fishbourne route which is very convenient if you live near the A3. My favourite ferry is, of course(!), Victoria of Wight which is has plenty of seating so you never feel crowded. There is also a large space outside for when the weather is good and a viewing window for when its not so good. There is a Costa on board and also another place to buy food and drinks, books, etc. The ferries are pretty reliable and apart from the odd occasion run to time. Generally its a very smooth operation. Definitely my favourite way of getting across to the island.”

Helpful Report

Posted 5 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews