Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love this service, absolute perfection, from checking in to getting on and then the comfort when you get upstairs. Staff are always helpful. It never seizes to amaze me how the staff get those cars on and off. Fantastic. Thanks wight link”

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Posted 5 years ago

“Excellent service..I am disabled and all the staff are very helpful the services are always clean and well serviced won’t hesitate to book with them again”

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Posted 5 years ago

“Very nice trip”

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Posted 5 years ago

“I find the experience enjoyable staff always on hand if you have any concerns..and are always helpful and cheerful”

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Posted 5 years ago

“Such a good service”

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Posted 5 years ago

“Very enjoyable short sail to the IOW.”

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Posted 5 years ago

“I have nothing to complain about I was impressed with the service”

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Posted 5 years ago

“The revamp at Portsmouth has made travelling so much easier to get on and off the ferry.”

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Posted 5 years ago

“Good and punctual service. Very efficient”

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Posted 5 years ago

“Excerllent service and very clean,I was booked on the 13.00hrs and got on a ferry 2 hours earlier.”

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Posted 5 years ago

“Very happy! Well done”

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Posted 5 years ago

“On time, great service very efficient, nicest ships and crew thank you”

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Posted 5 years ago

“Staff very helpful and polite, got us on earlier ferry both ways which helped shorten our journey which was most welcome as I have mobility issues and got me comfortable sooner. Excellent service thank you.”

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Posted 5 years ago

“Never a problem even when the weather is bad, ran to time always comfortable, and staff are friendly.will continue to travel with wightlink.”

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Posted 5 years ago

“Lovely crossing, on time there and back.”

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Posted 5 years ago

“Easy to book and staff exceptionally helpful when I then asked to change the time of one of the crossings. We were travelling with our two dogs and it was great that there was an area we could sit with them so we didn’t have to leave them stressed in the car. The whole process of booking, boarding and leaving was slick and professional. Overall, a good experience.”

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Posted 5 years ago

“Excelent trip in both directions. Friendly staff both on and off the ferry.”

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Posted 5 years ago

“Excellent Service and Customer Service”

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Posted 5 years ago

“I always look forward to our trip on the Wightlink ferry. It's the start of our Isle of Wight holiday.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews