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Wightlink LTD Reviews

4.7 Rating 4,032 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,032 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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D H Tonkinson
Verified Buyer
“The booking procedure is straightforward and easy. The staff on the ferries themselves are always courteous and helpful. We particularly enjoyed a recent crossing on one of the smaller boats- White Sun- which was well fitted out.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Sailing went very smoothly, staff very efficient”
Helpful Report
Posted 8 years ago
David Westwood
Verified Buyer
“Moved us to Isle of Wight!!”
Helpful Report
Posted 8 years ago
David Westwood
Verified Buyer
“Great, because it took us to our new home”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Very good all round service.”
Helpful Report
Posted 8 years ago
Howard Dagg
Verified Buyer
“Iā€™m a wheelchair user and the service your staff provided from my initial call booking assistance and boarding and leaving was excellent as they done what they promised šŸ˜Š”
Helpful Report
Posted 8 years ago
Paul Sneap
Verified Buyer
“ON TIME,COMFY SEATING,ALLOWED TO GET EARLIER FERRY,VERY GOOD”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good service and sympathetic staff”
Helpful Report
Posted 8 years ago
Keith Smith
Verified Buyer
“great staff excellent booking system helpful at port and on board sailings on time friendly team made us welcome”
Helpful Report
Posted 8 years ago
Tanith Hayward
Verified Buyer
“It was an easy and pleasant journey.”
Helpful Report
Posted 8 years ago
Derek Stoton
Verified Buyer
“New arrangements at Portsmouth for Isle of Wight ferries are fantastic. Boarding and disembarking with split levels is super efficient. Waiting at Portsmouth for the ferry is a joy with a swish new food outlet with tables and chairs in the sunshine overlooking the harbour so you can see the ferry arriving . Marvellous. On board plenty of comfortable seating , food and drink and sun decks if you fancy some bracing sea air......and I like the free glossy magazine packed with information about the Island and it's attractions. What a fabulous way to start your break.”
Helpful Report
Posted 8 years ago
Beverley
Verified Buyer
“On time, clean, friendly, smooth .....”
Helpful Report
Posted 8 years ago
Jason
Verified Buyer
“Ease of booking, friendly staff.”
Helpful Report
Posted 8 years ago
Torbjorn Ahlstrom
Verified Buyer
“The ferry went on time.”
Helpful Report
Posted 8 years ago
Frank Owen
Verified Buyer
“Wightlink just made everything so easy.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“A very good service”
Helpful Report
Posted 8 years ago
Mary
Verified Buyer
“Staff were all friendly and helpful. Instructions/directions were clear. Seating was comfortable”
Helpful Report
Posted 8 years ago
John Stevenson
Verified Buyer
“Helpful, friendly and professional staff.”
Helpful Report
Posted 8 years ago
Peter Hockley
Verified Buyer
“Sailings were on time and comfortable and even accommodated an earlier than booked crossing on the return journey. Thank you.”
Helpful Report
Posted 8 years ago
Doris Lawlor
Verified Buyer
“All your staff were friendly helpful and courteous”
Helpful Report
Posted 8 years ago
Wightlink LTD is rated 4.7 based on 4,032 reviews
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