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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christopher Hood
Verified Buyer
“Very efficient service. Everything went according to the timetable which was deeply gratifying.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“We found the trip from Portsmouth to Ryde very enjoyable, quick efficient and friendly staff. We would definitely use again.”
Helpful Report
Posted 2 years ago
Diane Batt
Verified Buyer
“Excellent customer service especially the shore staff at Yarmouth who went out of there way to help. On time and efficient. Thank you”
Helpful Report
Posted 2 years ago
Diane Batt
Verified Buyer
“Excellent customer service especially the shore staff at Yarmouth who went out of there way to help. On time and efficient. Thank you”
Helpful Report
Posted 2 years ago
Jean Twamley
Verified Buyer
“We were very happy with the service we had getting on and off the ferry, very well organised.”
Helpful Report
Posted 2 years ago
William Old
Verified Buyer
“Total professional service -on both of our journeys boarded straight away - able to get a coffee without fuss and take the dog out on to the deck. Staff both on board and land where friendly 5 star service on these 2 trips”
Wightlink LTD 5 star review on 28th June 2023
Helpful Report
Posted 2 years ago
Wende Hall
Verified Buyer
“Great service . We travelled with our car and 4 passengers from Lymington to Yarmouth on Wednesday last. The boarding went like clockwork . Thank you Wightlink .”
Helpful Report
Posted 2 years ago
Adrian Pridham
Verified Buyer
“From start to finish a seamless pain free journeys”
Helpful Report
Posted 2 years ago
Teresa Rolls
Verified Buyer
“Well impressed with our visit to Isle of Wight we even got on the earlier ferry”
Helpful Report
Posted 2 years ago
Lisa Knight
Verified Buyer
“Very helpful friendly service”
Helpful Report
Posted 2 years ago
Joseph Horan
Verified Buyer
“I was booked on the 18.10 ferry from Yarmouth, but due to the bus being delayed by an accident I missed it. I then found I had mislaid my ticket. The lady at Yarmouth booking office was very kind, replacing my ticket free of charge and enabling me to catch the 19.10 ferry. On board the ferry I was able to get a cup of coffee and what appeared to be the very last sausage roll.”
Helpful Report
Posted 2 years ago
Graham Parker
Verified Buyer
“Excellent & prompt service”
Helpful Report
Posted 2 years ago
Christine Booker
Verified Buyer
“Good service staff helpful and enjoy the trip across the sea. Thanks Christine”
Wightlink LTD 5 star review on 27th June 2023
Helpful Report
Posted 2 years ago
Clive Blackshaw
Verified Buyer
“Great service, on the occasions, when I arrived early at the port they always seem to manage to get me on the next ferry. Staff iare always pleasant and helpful.”
Helpful Report
Posted 2 years ago
Sarah Walsh
Verified Buyer
“Excellent. Lovely ferry, and such a smooth check in at the port.”
Helpful Report
Posted 2 years ago
Colin
Verified Buyer
“Everything was very straightforward and very smooth.”
Helpful Report
Posted 2 years ago
DALE VAN STEENWYK
Verified Buyer
“Both my husband and I are disabled, but ambulatory. Wightlink go above and beyond everytime we visit (about 3 times a year) bringing the buggy, loading our luggage and taking us to a waiting family member. Lymington - Yarmouth return, best ferry service in the world. We have seen all four corners. Bless all you wonderful, friendly crew”
Helpful Report
Posted 2 years ago
Sara S.
Verified Buyer
“Straight forward uncomplicated journey to the Isle of Wight.”
Helpful Report
Posted 2 years ago
SIMON PERKINS
Verified Buyer
“This is the first time we have used Wightlink, we were truly impressed with their slick, efficient service from the people in the booth on the dockside to all the staff on the ferry. Excellent service, thank you 😊”
Helpful Report
Posted 2 years ago
Karen Lacey
Verified Buyer
“Amazing service such a smooth journey on and off”
Helpful Report
Posted 2 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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