Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff and seems to work well, in and off in very good time”

Wightlink LTD 5 star review on 26th June 2023

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Posted 2 years ago

“On time, well organised - maybe more than one route/check-in would be better.”

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Posted 2 years ago

“I've been using Wightlink for years and their service just gets better - online booking is easy and the staff at the terminals are pleasant and helpful.”

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Posted 2 years ago

“A very smooth, efficient and pleasant crossing to the Isle of Wight and back. The ferries are very well designed to make it enjoyable to be travelling on. Staff were welcoming and helpful. Excellent!”

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Posted 2 years ago

“I had a great crossing with Whitelink, very smooth and simple”

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Posted 2 years ago

“Great happy friendly staff Thank you Wightlink LTD”

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Posted 2 years ago

“Excellent service from very competent staff.”

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Posted 2 years ago

“Easy and quick loading of the ferry's. Good announcements on board. Very comfortable on board.”

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Posted 2 years ago

“Extremely friendly people who are very helpful and considerate.Ferry was very punctual and a nice relaxing crossing both ways”

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Posted 2 years ago

“Excellent service from very competent staff.”

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Posted 2 years ago

“Easy, convenient and reasonably priced enjoyable sailing to and from the Island”

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Posted 2 years ago

“Fab crossing from Lymington to Yarmouth as always. If it was cheaper I’d go more often (I day trip rather than holiday).”

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Posted 2 years ago

“Service was good getting on and off boat and left on time. Booked with Tesco vouchers, brilliant!”

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Posted 2 years ago

“Straight forward uncomplicated journey to the Isle of Wight.”

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Posted 2 years ago

“Very efficient service and helpful staff.”

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Posted 2 years ago

“Great service as always.”

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Posted 2 years ago

“Excellent booking service, great staff... brilliant service.”

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Posted 2 years ago

“We were very impressed with the improvements to the ferry ports and the efficiency of the loading and unloading. The new hybrid ferry is spacious and comfortable, all staff we interacted with were friendly and helpful.”

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Posted 2 years ago

“Most relaxing sail I’ve ever had!”

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Posted 2 years ago

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Posted 2 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews