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Wightlink LTD Reviews

4.7 Rating 4,031 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,031 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jane Doorgachurn
Verified Buyer
“Excellent service every time”
Helpful Report
Posted 7 years ago
NORMAN PRICE
Verified Buyer
“Excellent service. Always on time & very smooth crossings”
Helpful Report
Posted 7 years ago
HEATHER SNOW
Verified Buyer
“All clean and efficient.Coffe was good. Only wish it was cheaper and we would use it more.”
Helpful Report
Posted 7 years ago
Andrew Shaw
Verified Buyer
“Wightlink does what it says on the tin, easy website to use, easy to find and ease in the enjoyment.”
Helpful Report
Posted 7 years ago
Tracy
Verified Buyer
“Booked a group of 30+runners on to go over for the Ryde 10 mile race, all good, boat on time and a great trip. Thank you so much Wightlink”
Helpful Report
Posted 7 years ago
Robert Taylor
Verified Buyer
“New Victoria of Wight ferry is superb, excellent viewing areas, comfortable seating and good standard of facilities. Staff as ever or friendly and professional.”
Helpful Report
Posted 7 years ago
RICHARD
Verified Buyer
“Excellent, friendly staff providing a reliable and flexible service.”
Helpful Report
Posted 7 years ago
Pamela Guthrie
Verified Buyer
“Punctual staff very helpful”
Helpful Report
Posted 7 years ago
Gordon Grigffiths
Verified Buyer
“Excellent start in 2019 for me ,to be greeted with a happpy bunch of staff at 6.45am ,a nice new boat to travel on, a good atmosphere, on and away at 7.00am .well done everybody, l will be back in 8 weeks. I O W Portsmouth to Fishbourne is the best crossing for me. Keep it up. Regards Gordon Griffiths”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Always had a great crossing to the island and a wonderful start to our time there. Staff so helpful whenever we've needed help!”
Helpful Report
Posted 7 years ago
Gary Hutchinson
Verified Buyer
“The staff at the entrance of Portsmouth port were very efficient , polite and very helpful. Big thank you to them. Also in the way back via Fishbourne the gentleman in arrival was also polite and helpful, so big thanks to him also. Great journey!!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Reliable and polite service. Good website for booking.”
Helpful Report
Posted 7 years ago
Brian Wilkinson
Verified Buyer
“The best no trouble on arrival knew who we were straight to a line good loading coffee and food on board easy disembark gold star all round”
Helpful Report
Posted 7 years ago
Ronald
Verified Buyer
“Ferries are very clean, staff are always helpful & friendly. Tickets, once ordered, arrive prompt & have clear details on them. No satnav? not a problem as road signs show clear directions to the ferry port.”
Helpful Report
Posted 7 years ago
Isabel Fraser
Verified Buyer
“Efficient, friendly and the best way to the island!”
Helpful Report
Posted 7 years ago
Robert Young
Verified Buyer
“Great terminal in Portsmouth, not so great on the island. Our ferry was on time and the guys at the terminal where happy to bring our crossing forward. Good experience especially as it was the final day in service of the ship we crossed on.”
Helpful Report
Posted 7 years ago
Janet Powell
Verified Buyer
“I have travelled on wightlink for many years. Some of your ferries have been looking very tired and rusty, making travel not very pleasant. Your new ferry is lovely and it's making the crossing much more pleasurable. Thank you”
Helpful Report
Posted 7 years ago
Peter Gladwell
Verified Buyer
“The service that I experienced from Wightlink was excellent. Booking on line was very straight forward. The terminal was well signposted and easy to access. The staff were friendly and helpful. On the whole it was all run efficiently and I had a very enjoyable journey. I will certainly be using Wightlink again.”
Helpful Report
Posted 7 years ago
Alan
Verified Buyer
“Friendly efficient staff. I was able to change my return ferry very easily.”
Helpful Report
Posted 7 years ago
Cynthia Sones
Verified Buyer
“Excellent service was put on ferry earlier than our time which was great .”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,031 reviews
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