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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Michael Tonkin
Verified Buyer
“Excellent service.”
Helpful Report
Posted 6 years ago
Richard O'Sullivan
Verified Buyer
“A good journey start to finish”
Helpful Report
Posted 6 years ago
Douglas Brooks
Verified Buyer
“We have been useing Wightlink ferry's and always found they treat their customers very well, they have always been very helpful and it's been a pleasure traveling with them, they try to make it as simple as they can from when you arrive at the port till you get to the other side fast and efficient.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Efficient and Friendly”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service from booking in to docking.”
Helpful Report
Posted 6 years ago
John
Verified Buyer
“Excellent service, as ever!”
Helpful Report
Posted 6 years ago
Ray
Verified Buyer
“its ok staff good and helpful plenty to eat and drink onboard”
Helpful Report
Posted 6 years ago
Anthony Marsh
Verified Buyer
“excellent prompt and polite service. and flexible as we arrived an hour early on both crossings and were allowed on earlier crossings”
Helpful Report
Posted 6 years ago
Neil Rosewell
Verified Buyer
“I have travelled to the Isle of Wight many times each year and for many years, and I would only choose Wightlink. Their service is faultless. The standard of care,attention, cleanliness & the friendliness of all their staff is second to none. Booking is simple and straightforward and they will keep you up to date of the sailings and any issues due to weather conditions. The facilities on board are great and well thought out. Separate areas for pets and their owners, as well as items to keep children amused during the crossing. A well stocked store offering refreshments and of course coffee or tea.”
Helpful Report
Posted 6 years ago
Michael Booker
Verified Buyer
“Every good service and helpful starf”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Booking was easy, very efficient service, would definitely use Wightlink again.”
Helpful Report
Posted 6 years ago
Lynne Cooper
Verified Buyer
“Smooth crossing that was over before you knew it šŸ˜”
Helpful Report
Posted 6 years ago
Peter
Verified Buyer
“Ontime, friendly staff, comfortable boat, no problems at all, sailing again next week”
Helpful Report
Posted 6 years ago
Richard
Verified Buyer
“effiicient and quick service with very helpful staff”
Helpful Report
Posted 6 years ago
Martin Rea
Verified Buyer
“I couldnā€™t fault the service. As we arrived early, we were even offered an earlier crossing. A very efficient service all round”
Helpful Report
Posted 6 years ago
Barrie Loring
Verified Buyer
“the Wightlink staff are helpful and polite and have been so on my many crossings to the Isle of Wight.”
Helpful Report
Posted 6 years ago
David Thomas
Verified Buyer
“A great experience, friendly staff, well organised, good choice of snacks and drinks at reasonable prices. Arrived IOW late afternoon, had planned return trip 2 days later. Change of plan meant returning the same evening, arrived at ferry port and explained the situation and directed to ticket office. Friendly staff quickly amended my ticket and just made 7pm sailing back to mainland. Great service, will use again.”
Helpful Report
Posted 6 years ago
Michael Smith
Verified Buyer
“Always happy to help, absolutely no complaints.”
Helpful Report
Posted 6 years ago
CHRISTOPHER FALL
Verified Buyer
“A excellent service with friendly staff.”
Helpful Report
Posted 6 years ago
Leslie Jollands
Verified Buyer
“Fast & efficient”
Helpful Report
Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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