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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Graham
Verified Buyer
“I appreciate the support always offered to me when using the ferry. (Disabled driver).”
Helpful Report
Posted 6 years ago
Debbie
Verified Buyer
“Excellent service some ferries need attention”
Helpful Report
Posted 6 years ago
Jon
Verified Buyer
“very easy to get on and off also we were able to change booking time and no extra cost would use it again from Limmington for sure”
Helpful Report
Posted 6 years ago
Julia McCann
Verified Buyer
“Excellent checkin and roll off. On time and staff very accommodating Will continue to use service when visiting the Island.”
Helpful Report
Posted 6 years ago
Trudi Hall
Verified Buyer
“Easy check in at both Portsmouth & Fishbourne , smooth sailings & comfy ferries..”
Helpful Report
Posted 6 years ago
NICHOLAS
Verified Buyer
“All good, easy crossing and good staff to assist with your loading”
Helpful Report
Posted 6 years ago
Warren
Verified Buyer
“All wightlink staff , over the phone and at the boarding area, were very professional ,and perhaps even more important, very pleasant.”
Helpful Report
Posted 7 years ago
Rory
Verified Buyer
“arrived a little early nothing was to much trouble had an awesome day well done wight link see you again soon”
Helpful Report
Posted 7 years ago
Laurie F
Verified Buyer
“Really well organised professional and competent organisation. Thanks for the return safe travel.”
Helpful Report
Posted 7 years ago
Jacqueline Bolton
Verified Buyer
“Prefer to use Wightlink”
Helpful Report
Posted 7 years ago
Jan Masters
Verified Buyer
“Excellent service !- we booked a disabled passage and were very pleased with the prompt and efficient way this was dealt with. Everyone we spoke to on both crossings was polite and helpful . We did have our first crossing cancelled but we were placed on another ferry an hour later and the disabled facility was put in place with no bother whatsoever. Would have liked a little bit more notice that it had been changed but I think the technical issue meant they themselves didn’t have time to contact any earlier so nobody’s fault . Would thoroughly recommend Wightlink.”
Helpful Report
Posted 7 years ago
Naasir-ud-Dinn Rujully
Verified Buyer
“-Ship was clean. -staff are friendly and welcoming. -overall the journey was pleasant. -Clear instruction given by the ship captain in regards of health and safety.”
Helpful Report
Posted 7 years ago
Phil
Verified Buyer
“Never had any problems with service or staff. Always a pleasure”
Helpful Report
Posted 7 years ago
Veronica Cull
Verified Buyer
“very polite and helpful.”
Helpful Report
Posted 7 years ago
Tracy
Verified Buyer
“We found the procedure really easy went straight to the kiosk and the man asked us to go into lane all straight forward after that no headache.”
Helpful Report
Posted 7 years ago
Malcolm Marchant
Verified Buyer
“Fast efficient service , but expensive now”
Helpful Report
Posted 7 years ago
Andrew Shergold
Verified Buyer
“very good company to travel from Portsmouth or lymington to I.O.W. always on time good clean ships friendly staff at port and on ferries always travel with them”
Helpful Report
Posted 7 years ago
Marcus
Verified Buyer
“Brilliant all round, but a bit pricey given the short hop between Lymington and Yarmouth”
Helpful Report
Posted 7 years ago
John Williams
Verified Buyer
“Brilliant service very helpful staff easy online booking”
Helpful Report
Posted 7 years ago
Graham Hailes
Verified Buyer
“Excellent service that is easy to use, quick and every staff member I met was helpful.”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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