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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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A.
Verified Buyer
“Booking by Tesco vouchers can be very time consuming. Both journeys were very good and efficient and thanks to the crew for fitting us on an earlier ferry when coming home”
Helpful Report
Posted 7 years ago
Deborah
Verified Buyer
“Travel in safety and comfort on the Wightlink ferry.Simple polite instructions on how to board and disembark.Nice lounge for dogs and their owners.Good refreshments and clean toilets.Also concessions for blue badge holders.Very happy to travel with Wightlink”
Helpful Report
Posted 7 years ago
Suzanne Anderson
Verified Buyer
“Wightlink provided a seamless journey on both parts of our holiday .Thank you”
Helpful Report
Posted 7 years ago
Terence Dolling
Verified Buyer
“The whole process from booking our tickets online, to boarding the ferry at Lymington and returning 3 days later was straightforward and completely painless. Thank you.”
Helpful Report
Posted 7 years ago
Jonathan Smith
Verified Buyer
“Really helpful service both sailings”
Helpful Report
Posted 7 years ago
Patricia Sinclair
Verified Buyer
“Helpful staff and efficient service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent service, staff very friendly, all booked via site on internet”
Helpful Report
Posted 7 years ago
Barry Woolford
Verified Buyer
“Excellent sevice, friendly helpful staff, clean and tidy ship and well sign posted to the ferry. Captain's message clear and concise cannot fault Wightlink.”
Helpful Report
Posted 7 years ago
Matt
Verified Buyer
“Great service thank you”
Helpful Report
Posted 7 years ago
Christopher Gray
Verified Buyer
“Staff as ever helpful and friendly. Courteous and smiles all round. Great service. Thank you”
Helpful Report
Posted 7 years ago
Tom Terry
Verified Buyer
“What a joy turned up at the port and straight onto the Ferry no fuss and everyone very helpful, fantastic trip. Wish everyone else was this easy, Well done Wightlink”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent crossing from LYMINGTON to Yarmouth. Day trip. Would recommend this passage.”
Helpful Report
Posted 7 years ago
Sandhu
Verified Buyer
“It’s amazing. I would like to travel on this again n again. Really wonderfull. No words to describe.”
Helpful Report
Posted 7 years ago
Michael S
Verified Buyer
“Efficient service with helpful staff. No concerns when We turned up early and asked if possible to go on the earlier ferry. Only issue is that the price is high and it means we will travel less often than ideal”
Helpful Report
Posted 7 years ago
Mark Hawes
Verified Buyer
“Fantastic service , I suffer with Ulcerative Colitis and just want to say your toilets are some of the best I have ever used super clean and tidy many thanks Mark”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Great, easy and efficient. An enjoyable crossing.”
Helpful Report
Posted 7 years ago
AMEER AHMED
Verified Buyer
“It's a good experience”
Helpful Report
Posted 7 years ago
Brian Howell
Verified Buyer
“Excelent service from start to finish”
Helpful Report
Posted 7 years ago
Hazel Stevenson
Verified Buyer
“Very helpful as booked Osbourne House online at the time of booking Wightlink Lymington to Yarmouth. Osbourne house visit you have to have printout of your Ticket They don't accept bar code on your phone. When arrived at port went into the office very helpful and they printed out our tickets. Thank you saved the day.”
Helpful Report
Posted 7 years ago
Susan Anderson
Verified Buyer
“Easy peasy! Even though we were 1.5 hrs early, we were let on the ferry as there was space for us....wasn’t expecting that! Efficient and friendly staff. Really pleased with the crossing and the service. Well done!”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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