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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sanchez
Verified Buyer
“Smooth travel,very good”
Helpful Report
Posted 7 years ago
Susan Day
Verified Buyer
“We were very impressed with our ferry to and from the isle of Wight. It was on time both ways and the vehicles were driven on and off in a very well organized way.”
Helpful Report
Posted 7 years ago
Fiona Brown
Verified Buyer
“Excellent service and very friendly staff”
Helpful Report
Posted 7 years ago
Leonora Schwartz
Verified Buyer
“excellent service. efficient,punctual,caring.pet friendly”
Helpful Report
Posted 7 years ago
Teresa Taylor
Verified Buyer
“Courteous staff running on-time extremely clean and cared for”
Helpful Report
Posted 7 years ago
Lorraine
Verified Buyer
“Very good (but expensive) service with lovely staff. Always a pleasure to use the ferry (once a month). Xx”
Helpful Report
Posted 7 years ago
Stuart Harvey
Verified Buyer
“the whole experience was just so very good”
Helpful Report
Posted 7 years ago
Doris
Verified Buyer
“Easy to book online. Safe and comfortable crossings to and from the Island. Just a bit pricey during the summer holidays.”
Helpful Report
Posted 7 years ago
Mohammad
Verified Buyer
“Great service always on time.”
Helpful Report
Posted 7 years ago
Peter Hall
Verified Buyer
“Very easy sailing with Wightlink. Experienced and certious staff. No issues when I wanted to sail a day earlier. Will definitely use again.”
Helpful Report
Posted 7 years ago
Liz
Verified Buyer
“Quick efficient clean and easy”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very well organised for boarding so we were able to get an earlier ferry. The journey was plain sailing! Then a smooth getaway off the ferry. This applies to both Fishbourne and Portsmouth”
Helpful Report
Posted 7 years ago
Ray Stride
Verified Buyer
“Motorcycle (Boy’s) day out. Made all the better by easy ferry crossings.”
Helpful Report
Posted 7 years ago
Lesley Richards
Verified Buyer
“Superb service from the moment we arrived at the Terminal and clear help and instructions both going and returning. Faultless.”
Helpful Report
Posted 7 years ago
Rita Hampton
Verified Buyer
“Service from start of journey and return was great .”
Helpful Report
Posted 7 years ago
Michael Kelly
Verified Buyer
“Accommodating and I was pleased to note able to respond to changing circumstances (in this instance it was adverse weather) by re-routing return crossing to another port whilst minimising bureaucracy or delay to the customer.”
Helpful Report
Posted 7 years ago
Steven John Bilsby
Verified Buyer
“We use Wight link every weekend because we have a caravan over the island we think your ferry s are clean and tidy the people are great frendly and polite shame the prices rise when it's the 6 week hoilday”
Helpful Report
Posted 7 years ago
Sally Boyington
Verified Buyer
“Staff are extremely helpful, nothing too much trouble. Even have a deck for pets so you don’t need to leave them in your vehicle whilst the ferry is traveling”
Helpful Report
Posted 7 years ago
Julie Shaw
Verified Buyer
“Extremely nervous about even getting on the boat, but with such a smooth sailing, and the friendly people who work for Wightlink, I was put at complete ease. Would definitely travel with Wightlink again, and recommend to my friends. Thank you”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Excellent service, helpful staff and there is always a bargain to be had if you don't mind an early start”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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