Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From booking online to the travel experience, the process was easy, stress-free and efficient. Would use again and recommend to others.”

Wightlink LTD 5 star review on 2nd October 2023

Helpful Report

Posted 1 year ago

“I live travelling on the ferries between Lymington and Yarmouth. The short crossing symbolises the start of our holiday and always creates an air of excitement.”

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Posted 1 year ago

“Everything was just perfect. Checking in, the staff and the crossing”

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Posted 1 year ago

“Polite staff and clean ferry along with being kept upto date with any delays made it a joy to travel with Wightlink.”

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Posted 1 year ago

“Very efficient and easy to travel with”

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Posted 1 year ago

“Brilliant company, brilliant service, what's not to like.”

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Posted 1 year ago

“From checking in to leaving the ship all staff were friendly and helpful which made the journey enjoyable”

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Posted 1 year ago

“Excellent and well organised service. Ferry very clean and comfortable. Would definitely recommend .”

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Posted 1 year ago

“Excellent, can’t fault the service, all staff very friendly and helpful, highly recommend.”

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Posted 1 year ago

“A really great service from start to finish, so easy to book, board and disembark with friendly staff all the way. I enjoyed the experience very much and highly recommend Wightlink”

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Posted 1 year ago

“Fast, friendly and helpful”

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Posted 1 year ago

“Amazingly quick turnaround , getting us to our destination on-time who joins us up with the railway both on the island and back in Portsmouth. We took four journeys in the week we were on holiday , of those four we travelled three times on the upper deck outside was brilliant thanks to the weather being favourable.”

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Posted 1 year ago

“Accommodated on earlier ferries on both crossings. Running on time and efficiently. Great service.”

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Posted 1 year ago

“Wonderful experience ,all so organised.can't wait to do it all again .”

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Posted 1 year ago

“Excellent service and on time.very helpful staff”

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Posted 1 year ago

“Easy embarkation and disembarkation. Smooth crossing. Will use again”

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Posted 1 year ago

“Easy embarkation and disembarkation. Smooth crossing. Will use again”

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Posted 1 year ago

“Excellent journey to and from Fishbourne. Very well organised and friendly staff. Look forward to seeing you again.”

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Posted 1 year ago

“Really impressed. Organised and efficient. Friendly staff too.”

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Posted 1 year ago

“Excellent service from booking through to our ferry crossing. One member of our group required access to a lift. The service we received was seamless. Thank you!”

Helpful Report

Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,029 reviews